- Forecast, monitor, and meticulously document financial performance against established plans.
- Engage with customers within the service territory to guarantee satisfaction, retention, and identify potential additional service opportunities.
- Demonstrate expertise in mechanical systems, including adherence to appropriate codes and industry standards.
- Conduct daily reviews of service invoices, ensuring accuracy in time card comparisons and pricing spot-checks.
- Approve daily time cards and warranty invoices promptly, addressing valid warranty issues efficiently.
- Recruit, interview, hire, and train technicians as necessary to meet workload demands and exceed company and customer expectations.
- Supervise and guide field technicians in executing equipment repair, maintenance, start-up, operation, and other tasks to ensure utmost customer satisfaction.
- Maintain consistent communication within the team to ensure proper scheduling and dispatching based on skill level, efficiency, and training needs.
- Scrutinize work orders, invoices, and time reports for precision and efficient management of accounts receivable.
- Assume responsibility for the profitability of the service department and ensure all Service Technicians receive appropriate training.
- Supervise Service Dispatcher(s), Service Administrator(s), and Service Parts personnel.
- Perform other duties as assigned.
- Ten or more years of relevant management experience in a HVAC service industry or equivalent combination of education and experience.
- Proficiency in refrigeration, HVAC, and/or electrical trades.
- Familiarity with pricing, billing processes, and ability to comprehend financial reports.
- Experience in directing warranty claims.
- Strong problem-solving skills.
- Excellent communication abilities.
- Keen attention to detail and exceptional time management.
- Highly organized with advanced customer service skills.
- Possession of a valid driver's license and an insurable driving record.
- Six to ten years of commercial service management experience.
- Working knowledge and understanding of commercial HVAC systems.
- Technical aptitude, including knowledge of local building codes, with the ability to devise solutions using available resources.
-
Service Manager
2 weeks ago
Boucher Group Milwaukee, United States**Gordie Boucher Ford of Thiensville is looking to hire a Service Manager** · **POSITION**: Gordie Boucher Ford of Thiensville is looking to hire an **Experienced Automotive Service Manager.** High CSI is a requirement. CDK experience is required; Automotive management experience ...
-
Service Manager
1 day ago
Don Jacobs Toyota Milwaukee, United States**Service Manager** · One of the largest retailers of new and used automobiles in Milwaukee is seeking to expand its team Our Fixed Operation Director has an immediate opportunity for an Service Manager capable of delivering the highest levels of customer satisfaction and operati ...
-
Service Account Manager
1 week ago
Midwest Refrigeration Corp. Milwaukee, United States**Job TITLE**: Refrigeration Service Account Manager · **Refrigeration Service Account manager Job Duties and Responsibilities**: · Maintain ongoing client relationship and recognize future business opportunities. · Enhance client relationship through proactive and positive commu ...
-
Respiratory Services Manager
2 weeks ago
Ascension Milwaukee, United StatesWe Are Hiring: · - **Department: Respiratory Therapy**: · - ** Schedule: Monday - Friday, 7:00am - 4:30pm or as needed**: · - ** Hospital: Columbia St.Mary's Milwaukee**: · - ** Location: 2323 N Lake Drive** · **Milwaukee, WI 53211** · What You Will Do: · Manage operations for Re ...
-
Regional Service Manager
1 week ago
Peak Technologies Milwaukee, United StatesFor over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business proce ...
-
Pma Services Manager
3 days ago
Russell Investments Milwaukee, United StatesBusiness Unit: · North America Advisor & Intermediary Solutions · **Job Description**: · Role Summary · At Russell Investments, we are committed to improving financial security for people every day. As a member of our US Advisor and Intermediary Services (AIS) National Internal S ...
-
Community Support Services Manager
2 weeks ago
Down Syndrome Association of Wisconsin Milwaukee, United States**Community Support Services Manager** · **Location: Southeastern Wisconsin (50% remote, 50% travel through SEW) Must reside in Southeastern Wisconsin** · **Status: Full Time (40 hours per week)** · **Salary: DOE** · **FLSA Status: Exempt** · The Down Syndrome Association of Wisc ...
-
Donor Services and Reporting Manager
2 weeks ago
Milwaukee Rescue Mission Milwaukee, United States**DONOR SERVICES AND REPORTING MANAGER** · The Milwaukee Rescue Mission (MRM) is seeking a full-time Donor Services and Reporting Manager to oversee all functions of the donor database and to provide direct management and leadership to a team of data professionals. · **WORK SCHED ...
-
Manager Employment and Training Services
3 weeks ago
Goodwill Industries of Southeastern Wisconsin & Metropolitan Chicago Milwaukee, United StatesThe Manager Employment and Training Services implements strategy for Employment, Training, and Individual Placement and Support Services. Oversees daily operations, directs staff and ensures implementation of departmental policies, procedures and programs. · RESPONSIBILITY LEVEL: ...
-
Service Asset and Configuration Manager
3 weeks ago
Uline Milwaukee, United States**Service Asset and Configuration Manager** · **Corporate Headquarters** · **12575 Uline Drive, Pleasant Prairie, WI 53158** · Are you passionate about maintaining the backbone of enterprise IT services? Do you thrive on ensuring that every piece of the puzzle fits seamlessly tog ...
-
Manager, Library Access Services
1 week ago
Marquette University Milwaukee, United StatesWorking closely with the Associate Dean for Learning and Engagement, this position oversees the day-to-day operations of the Access Services Department, which includes a service desk, circulation, interlibrary loan, and stacks maintenance. Though primarily a daytime position, hou ...
-
Donor Services and Reporting Manager
2 weeks ago
Milwaukee Rescue Mission Milwaukee, United States**DONOR SERVICES AND REPORTING MANAGER** · The Milwaukee Rescue Mission (MRM) is seeking a full-time Donor Services and Reporting Manager to oversee all functions of the donor database and to provide direct management and leadership to a team of data professionals. · **WORK SCHED ...
-
Community Support Services Manager
1 week ago
Down Syndrome Association of Wisconsin Milwaukee, United States**Community Support Services Manager** · **Location: (50% remote, 50% travel throughout Wisconsin)** · **Report to: Interim Director of Programs** · **Status: Full Time (40 hours per week)** · **Salary: DOE** · **FLSA Status: Exempt** · The Down Syndrome Association of Wisconsin ...
-
Administrative Services Manager, Acms
2 days ago
Executive Director, Inc. Milwaukee, United States**Administrative Services Manager** · **CLIENT ASSOCIATION**:American College of Moh's Surgery, ACMS · **POSITION(S) REPORTS TO**:Executive Director, ACMS · **POSITION(S) THAT REPORT TO YOU**: N/A · **EXEMPT/NON-EXEMPT EMPLOYEE STATUS**:Exempt (Minimum 37.5 hours/week) · **ABOUT ...
-
It&c Investment Services Account Manager
2 days ago
U.S. Bank National Association Milwaukee, United StatesAt U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each ...
-
Global Fund Services Relationship Manager
2 days ago
U.S. Bank National Association Milwaukee, United StatesAt U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each ...
-
Customer Service Manager
3 weeks ago
Arkema Wauwatosa, United States**Location: King of Prussia, PA** · **Job Summary** · This position reports to the Sr. Customer Service Manager and will manage a team supporting the Advanced Packaging and Converting, and Hygiene, Paper and Cardboard Business. Responsible for the sales order management, customer ...
-
Customer Service Manager
3 weeks ago
Arkema Wauwatosa, United States**Location: Wauwatosa, WI** · **Job Summary** · This position reports to the Sr. Customer Service Manager and will manage a team supporting the Consumer and Construction Business. Responsible for the sales order management, customer satisfaction and support, account reconciliatio ...
-
Loomis Armored US, LLC Milwaukee, United StatesWith a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for car ...
-
Nursing Service Manager
3 weeks ago
Infinity Systems Whitefish Bay, United StatesAs WH Care Holding GmbH, we are a reliable partner for people who value professional, innovative, and needs-oriented care and support, with our nearly 1500 employees at over 17 locations. We are looking for employees who enjoy working with us and have the desire to work together ...
Service Manager - Milwaukee, United States - Wide Effect Talent Solutions
Description
Seeking a dedicated Service Manager to spearhead a team of field technicians and operations professionals, ensuring the seamless execution of planned maintenance, repair, overhaul, and installation projects. Your primary goal will be to not only meet but exceed our customers' expectations while achieving revenue and margin targets. The ideal candidate will possess a robust comprehension of the commercial refrigeration and HVAC industry, with a focus on fostering strong client relationships, nurturing talent, optimizing field operations, and upholding safety standards.
Responsibilities:
Requirements: