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    Lead Care Manager - Fresno, United States - RH Community Builders

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    Job Description

    Job Description


    EPOCH is a Post Short Term Hospitalization Program funded through Medi-Cal that provides short term housing for high medical or behaviroal health utilization individuals who need to continue their recovery immediately after exiting an impatient setting such as the hospital or residential drug treatment.

    Onsite services will include housing navigation and case management.

    Position Summary
    The Lead Care Manager is the team lead for the assigned care pod.

    The Lead Care Manager is responsible for providing direct services and day to day direction for the care pod team.

    The ECM Lead Case Manager is responsible for the coordination of client's care among multiple providers, both internal and external.

    Under the direction of the CalAIM Program Coordinator, the Lead Case Manager is responsible for creating a care plan that meets the requirements of the health plans and addresses identified barriers.

    The Lead Care Manager shall act as a point of contact for all of the client's providers including but not limited to PCP, Housing Service Providers, SUD Service Provides, and Natural Supports.

    Essential Duties and Responsibilities
    The essential functions include, but are not limited to the following:
    Serve as the ECM Lead Care Manager
    Maintain appropriate client files and complete documentation within the required timeframe
    Advocate for client's voice and choice
    Coordinate client's additional providers to ensure all of client's needs are met
    Assist clients with meeting all basic needs including locating food resources and applying for entitlements
    Assist clients with developing self sufficiency skills
    Coach clients in learning and developing daily living skills needed to improve and sustain independent living
    Provide supervision to of 5 multi-disciplinary team members
    Collect and report data and outcomes to Program Manager
    Minimum Qualifications (Knowledge, Skills, and Abilities)
    Bachelor's Degree in social services or closely related field required
    Ability to bill Medi-Cal
    3 years experience in housing related social services
    Cleaning driving record

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