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    Operations Manager - Wichita, United States - Squeegee Squad of Wichita

    Squeegee Squad of Wichita
    Squeegee Squad of Wichita Wichita, United States

    1 week ago

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    Description

    Job Description

    Job Description

    About the Position:Join Squeegee Squad of Wichita as our Operations Manager and play a pivotal role in ensuring efficient operations and outstanding customer experiences. This position is integral to overseeing field activities, managing personnel, and optimizing resource allocation to meet daily operational needs.

    Location: Wichita, KS

    What We Offer:

    • Compensation: Salary range of $47,840 to $52,000 per year, based on experience and qualifications.
    • Performance Bonuses: Up to $600 per month, based on operational metrics such as COGS, callback rate, and slippage.
    • Benefits:
      • Health insurance with company stipend (coverage starts after 90 days).
      • Portable retirement plan with company matching (eligibility starts after 90 days).
      • Short-Term Disability, AD&D, and a $20,000 life insurance policy.
      • Paid Time Off & Sick Leave (eligibility starts after one year).
      • Paid federal holidays.

    Work Hours:Monday to Friday, 7:30 AM to 5:00 PM

    What We Need:

    • Education: Bachelor's degree preferred but not required.
    • Experience: At least 1 year of operations management experience.

    Core Responsibilities:

    • Operational Oversight: Supervise daily operations to ensure alignment with company objectives, including managing field operations and coordinating schedules.
    • Performance Management: Conduct performance analysis, operational efficiency reviews, and resource allocation assessments.
    • Quality Assurance and Training: Lead quality checks and training programs for field technicians and crew leaders.
    • Customer Engagement: Manage customer feedback and complaints, ensuring high levels of satisfaction and service excellence.

    To Apply:If you are interested in this role and meet the qualifications, please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for our team.

    Note: Additional details about job responsibilities will be provided during the interview process.

    Conditions:Employment is contingent upon the successful completion of a background check and the signing of a confidentiality agreement and non-compete clause.

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