- Lead and organize the IT department's weekly meetings
- Plan and direct IT team training
- Improve processes and policies in support of organizational goals
- Assist in the development of the yearly IT budget
- Conduct audits and quality checks to validate that the IT team is meeting KPI goals effectively
- Responsible for resolving all IT Tickets that other IT team members cannot complete
- Delegate tasks and accountabilities related to IT processes
- Coordinate and assign IT action plans for team members
- Keep the department on track to meet department strategic objectives
- Oversee recruiting and upgrading.
- Complete Capacity planning based on turnover, and growth trends
- Provide feedback, support, and coaching to the IT team
- Set individual KPI targets with the IT team
- Approve timesheets and time off requests
- Oversee the activities and performance of the IT team
- Oversee the activities and performance of outside developers
- Problem solve and oversee all IT Team problems
- Ensure the IT team has the necessary resources to perform properly
- Follow the HHP system and report any problems to management immediately
- Knowledge of spreadsheet software (Microsoft Excel, Google Sheets) and other software (word processing, presentation graphics, etc)
- Knowledge of pivot tables, advanced graphing, VLOOKUPs, and VBA macros
- 1-3 years of experience of working with databases and E-commerce applications
-
Front Desk Manager
1 week ago
Lake Effect Chiropractic Bay City, United StatesJob Description · Job DescriptionDo you love interacting with people and supporting others along their health journeys? Are you a problem solver who can guide a skilled administrative team? If so, Lake Effect Chiropractic in Bay City, MI wants you as our full-time Front Desk Mana ...
-
Billing Administrator
1 week ago
Morley Companies Saginaw, United StatesAbout the Role · Location: Saginaw, Michigan (Hybrid) · If you have a background in accounting and understand the travel and hospitality industry, this could be a great opportunity for you · * -- · As a Billing Administrator on Morley's accounting team, you'll collect and reconci ...
-
Center Manager
1 week ago
Great Lakes Bay Saginaw, United StatesWho We Are · Great Lakes Bay Health Centers (GLBHC) is a community health center umbrella made up of 32 locations throughout the Great Lakes Bay region and beyond. Most locations are set up to serve medically underserved populations, but our doors are open to anyone regardless o ...
-
Materials Manager
3 weeks ago
Spark Talent Acquisition Saginaw, United StatesMaterials Manager · Position Summary: · Seeking a Materials Manager/Purchasing Manager that will have materials manager responsibilities for the day-to-day operations, with the ability to perform as a strong purchasing manager capable of negotiation and relationship building. · ...
-
Customer Service
1 week ago
Five Star Call Centers Saginaw, United StatesJob Description · Job DescriptionWe are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing high-quality service with a helpful, professional a ...
-
Mortgage Branch Manager
4 weeks ago
Zatkoff Seals & Packings Saginaw, MI, United StatesThe Branch Manager will direct and supervise the staff and day-to-day operations in the assigned branch location, ensuring delivery of quality customer service and achievement of sales and business growth goals. They ensure products and services meet customer satisfaction levels ...
-
Morley Companies Saginaw, United StatesAbout the Role: · Location: Saginaw, Michigan (Hybrid) (initial training on site) · Do you have a background in customer service and talent acquisition? Would you enjoy providing technical administrative support where you can make a big difference for your talent acquisition te ...
-
Branch Manager
3 weeks ago
Zatkoff Seals & Packings Saginaw, United StatesThe Branch Manager will direct and supervise the staff and day-to-day operations in the assigned branch location, ensuring delivery of quality customer service and achievement of sales and business growth goals. They ensure products and services meet customer satisfaction levels ...
-
Five Star Call Centers Saginaw, United StatesJob Description · Job DescriptionHelp our essential workers get to the frontlines We are looking for phone and credential specialists to play a part in connecting nurses with healthcare facilities needing to fill shifts. You will navigate online to verify the nurses' credentials ...
-
Branch Manager
4 weeks ago
Zatkoff Seals & Packings Saginaw, MI, United States: The Branch Manager will direct and supervise the staff and day-to-day operations in the assigned branch location, ensuring delivery of quality customer service and achievement of sales and business growth goals. They ensure products and services meet customer satisfaction leve ...
-
Office Manager
2 weeks ago
Dental Dreams Saginaw, United StatesJob Description · Job DescriptionThe Role: Dental Dreams in Saginaw, Michigan seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The ...
-
Five Star Call Centers Saginaw, United StatesJob Description · Job DescriptionHelp our essential workers get to the frontlines We are looking for phone and credential specialists to play a part in connecting nurses with healthcare facilities needing to fill shifts. You will navigate online to verify the nurses' credentials ...
-
Assistant Automotive Photographer
1 week ago
CarData, Inc. Saginaw, United States Full timeJob Description · Job DescriptionSalary: $2,000-$2,500 Per Month · Position & Location: Field Service Representative "Automotive Photographer" in the North East region of MI · What is a Field Service Representative?: A Field Service Representative "Automotive Photographer" is a h ...
-
Route Sales Representative
1 week ago
Aunt Millie's Bakeries Saginaw, United StatesAbout the Organization You've seen the truck rolling through town and the silhouette logo on bread shelves in grocery stores, but do you know Aunt Millie's? We are a family-owned bread company headquartered in Fort Wayne, Indiana with locations and distribution throughout the Mid ...
-
Customer Service
1 week ago
Five Star Call Centers Saginaw, United StatesJob Description · Job DescriptionWe are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing high-quality service with a helpful, professional a ...
-
Infinity Systems Vassar, United StatesTogether. Safe. Mobile. · The Federal Motorway Company has been responsible for operating one of the largest and most diverse infrastructures for around kilometers of motorways since Every kilometer of motorway must be financed, planned and purchased at the desk, as well as suppl ...
-
Receptionist (m/f/d) Front Office
2 days ago
Titan Industries Caro, MI, United States FreelanceAre you someone who puts the guest at the center and always has a smile on your face for each and every one of them? Then enchant our guests with your personal touch and help us create amazing hotel experiences. Here are the tasks that await you: · - You are the first point of co ...
-
Branch Manager
1 week ago
Zatkoff Seals & Packings Saginaw, United StatesJob Description · Job DescriptionDescription:The Branch Manager will direct and supervise the staff and day-to-day operations in the assigned branch location, ensuring delivery of quality customer service and achievement of sales and business growth goals. They ensure products an ...
-
Front Desk Clerk/ Reservationist
4 days ago
Bavarian Inn Lodge Frankenmuth, United States*Must be 18 yrs old. * · Excellent communicationThe primary responsibility of the Front Desk Clerk is checking guests in or out and collecting payments. Projects the high standards of the Bavarian Inn Lodge by performing all functions relating to registration and checking out of ...
-
Guest Service Agent
2 weeks ago
Drury Hotels Frankenmuth, United StatesStarting at $14.50 per hour · Property Location: · 260 South Main Street - Frankenmuth, Michigan 48734 · You belong at Drury Hotels. · Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Dr ...
IT Help Desk Manager - Saginaw, United States - Highway and Heavy Parts
Description
Job Description
Job DescriptionAre you an experienced and dynamic IT professional ready to take the lead at Highway and Heavy Parts? We are seeking a highly motivated IT Team Lead to join our growing team and drive innovation in our technology landscape. As the IT Team Lead, you will be responsible for overseeing a talented group of IT professionals, managing projects, and ensuring the seamless operation of our IT infrastructure.
Main Job Tasks and Responsibilities
Education and Experience
HHP has two in-person locations with a headquarters in Coleman, MI and a second location in Saginaw, MI. We are a fast-growing, systemic company offering many opportunities for growth and career advancement. Our culture provides an open, collaborative environment committed to professional development.
Company Description
Are you ready to join a dynamic team at Highway and Heavy Parts (HHP), America's most trusted supplier of aftermarket parts? At HHP, we're on a mission to transform the industry through our commitment to excellence, customer satisfaction, and innovation. We're looking for employees who are passionate about making a difference, thrive in a fast-paced environment, and are dedicated to providing top-quality solutions to our customers. As part of our team, you'll have the opportunity to work with cutting-edge technology, receive continuous training and support, and contribute to a culture that values teamwork, growth, and personal development. If you're ready to be a part of a forward-thinking company with a strong focus on quality and customer success, join HHP today and help us drive the future of heavy-duty parts and services. We will fuel your career journey\r\r
HHP has two in-person locations with a headquarters in Coleman, MI and a second location in Saginaw, MI. We are a fast-growing, systemic company offering many opportunities for growth and career advancement. Our culture provides an open, collaborative environment committed to professional development.