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Manhattan Beach

    Restaurant Server - Manhattan Beach, United States - Westdrift Manhattan Beach, Autograph Collection

    Westdrift Manhattan Beach, Autograph Collection
    Westdrift Manhattan Beach, Autograph Collection Manhattan Beach, United States

    4 weeks ago

    Default job background
    Full time
    Description

    JOB SUMMARY

    Service of food and/or beverage to include the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly,

    courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

    ESSENTIAL JOB FUNCTIONS

    • Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
    • Check station before, during and after shift for proper set-up and cleanliness.
    • Record the details of the order from the guests, repeating the order to the guests to check for accuracy.
    • Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
    • When complete, retrieve order from kitchen, confirm its accuracy, and deliver to guests along with appropriate condiments.
    • Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
    • Replenish beverages as necessary and check with guests for overall satisfaction.
    • Market and serve upon request any desert items or specialty coffees.
    • Supplement the bus help in clearing and resettling the tables.
    • Perform all assigned side work to include replenishing condiments and restocking.
    • Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.
    • Present the check to guest promptly.
    • Adheres to all company policies and procedures.
    • Follows safety and security procedures and rules.
    • Knows department fire prevention and emergency procedures.
    • Utilizes protective equipment.
    • Reports unsafe conditions to supervisor/manager.
    • Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager.
    • Provides for a safe work environment by following all safety and security procedures and rules.
    • All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
    • Perform any related duties as requested by supervisor/manager.
    • Assists other Restaurant Personnel when need.

    KNOWLEDGE, SKILLS & ABILITIES

    • Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
    • Hold a current Food Handler Card
    • Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
    • Knowledge of the appropriate table settings and service ware.
    • Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
    • Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
    • Ability to remember, recite and promote the variety of menu items.
    • Ability to operate beverage equipment, e.g., coffee maker.

    PHYSICAL DEMANDS

    • Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
    • Lifting Fifty (30) pounds maximum.
    • Constant standing & walking required.
    • Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

    Source: Hospitality Online

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