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Redwood City

    Credit and Collection Specialist - Redwood City, United States - Compunnel

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    Description

    Title: Credit & Collections Representative (HYBRID)

    Location: Redwood City, CA

    Contract duration : 12 Months Contract

    Hours: 40 hrs/week

    Description:

    This position is responsible for ensuring customer collections are received according to agreed payment terms. This self motivated position performs Business to Business collections while working with management and Sales to deliver consistent customer service while reaching and exceeding monthly goals & company objectives.

    Key Responsibilities:

    Improve Day Sales Outstanding to current company monthly/yearly goal

    Ensure all past due accounts have been contacted while enforcing agreed payment terms

    Work with customers to schedule payment arrangements on upcoming and past due invoices

    Convert accounts to ACH/Checks from credit card payments as well as promote electronic invoicing Update account information to ensure contact and other required information is current

    Resolve any invoice discrepancies in a timely manner to ensure payment is received appropriately

    Communicate with field personnel to discuss any problem accounts/situations to meet a common goal

    Experience:

    3+ YEARS EXPERIENCE IN CORPORATE COLLECTIONS ENVIRONMENT REQUIRED



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