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    Credit and Collection Specialist - Redwood City, United States - Compunnel

    Default job background
    Permanent Banking / Loans
    Description

    Job Title: Credit & Collections Representative (HYBRID)

    Company: Financial Services Inc.

    Location: Redwood City, CA

    Contract Duration: 12 Months

    Hours: 40 hrs/week

    Description:

    This role involves managing customer collections in line with agreed payment terms. The ideal candidate will autonomously handle Business to Business collections, collaborating with management and Sales to ensure exceptional customer service while meeting and surpassing monthly goals and company objectives.

    Key Responsibilities:

    • Enhance Day Sales Outstanding to align with company targets
    • Contact all overdue accounts and enforce agreed payment terms
    • Negotiate payment schedules with customers for current and overdue invoices
    • Transition accounts to ACH/Checks from credit card payments and endorse electronic invoicing
    • Update account details to maintain accurate contact information
    • Resolve any billing discrepancies promptly to facilitate timely payments
    • Coordinate with field personnel to address challenging accounts and situations collaboratively

    Experience:

    Minimum of 3 years' experience in a corporate collections setting is mandatory



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