Credit/collections Specialist - San Francisco, United States - TekTree Inc.

TekTree Inc.
TekTree Inc.
Verified Company
San Francisco, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
The credit/collections/dispute resolution specialist should have excellent customer service, negotiation, communication, and analytical skills.

This role will be heavily focused on understanding why customers aren't paying and working to resolve the issue(s) to ensure payment is received.


Core duties include:


  • Identifying delinquent accounts requiring external collection efforts and service suspension
  • Work with branch staff to suspend/reinstate accounts based on nonpayment/payment
  • Supporting the collection efforts/calls for accounts receivable portfolio
  • Documenting daily collections activity
  • Researching and resolving account disputes and billing discrepancies
  • Working with branch staff to resolve billing and invoicing issues
  • Performing account/payment reconciliations
  • Responding to credit inquiries from external and internal clients
  • Identifying delinquent accounts requiring external collection efforts
  • Identifying bad debt or financial exposure

Education Qualification:

Minimum High School Diploma or equivalent

This role is located full-time onsite (M-F) and is not eligible for hybrid or remote work


Job Type:
Contract


Pay:
$ $30.00 per year


Ability to Commute:

  • San Francisco, CA required)

Ability to Relocate:

  • San Francisco, CA 94105: Relocate before starting work (required)

Work Location:
In person
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