Delivery Manager - West Bend, United States - The Silver Lining

The Silver Lining West Bend, United States

1 week ago

Description

** Delivery Manager - Corporate Data**

**Job Category****:** Information Technology **Requisition Number****:** DELIV001980 Showing 1 location **Job Details**

**Description**

**Summary of** **Responsibilities**

Manages the delivery of the IT services portfolio. Leading a team of 20+ associates from our legacy EDW into a new data ecosystem featuring Snowflake, Matillion, PowerBI, and ThoughtSpot. Identifies and defines services offered by the internal IT department or external vendors/service providers; customizes offerings to reflect changing business needs. Collaborates with organizational stakeholders to develop performance standards in support of established service level agreements (SLAs). Measures performance of services offered, as well as develops and implements strategies to improve process or cost effectiveness. Understands the needs of the business and aligns delivery and implementation plans to support business goals. Aligns with technology solution delivery. Collaborates and coordinates with other delivery managers to deliver highly effective and right sized solutions. Develops and drives new solutions along with continuous improvement initiatives related to IT service delivery. Comprehensive knowledge of the fields policies, procedures, and practices. Performs complex tasks. Leads and directs the work of other associates. Develops and manages staff plans incorporating both internal and external talent to provide skill sets required for effective delivery. Provides input into personnel decisions, budgeting, planning, and policies, processes, and procedures.

**Preferred Experience and Skills**

Minimum of six years experience in a leadership position

Knowledge of the insurance industry

Ability to foster teamwork

Problem solving skills

Decision making skills

Management skills

Detail oriented

Customer/client orientation

Interpersonal skills

Ability to build collaborative relationships

Written and verbal communication skills

INDSP

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**

Delivery Manager

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The Silver Lining West Bend, United States

** Delivery Manager - Corporate Data** · **Job Category****:** Information Technology · **Requisition Number****:** DELIV001980 · Showing 1 location · **Job Details** · **Description** · **Summary of** **Responsibilities** · Manages the delivery of the IT services portfolio. L ...
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