Branch Manager - West Bend, United States - Forte Bank

Forte Bank
Forte Bank
Verified Company
West Bend, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

_We Exceed Expectations, Every Customer, Every Time_. We treat our customers like friends and family. Community Service is our Forte


We currently have an opening for a
Full-time Branch Manager to join our team in our West Bend, WI location opening November 2024.

We are hiring and training NOW to prepare our team to provide first-class service to our West Bend customers.

As a Branch Manager you will be a trusted advisor within the communities we serve.

You will lead a team of retail associates in effectively identifying the financial needs of our customers while always ensuring a high level of customer service.

As a leader within your community, you will actively participate in organizations and activities that provide visibility and promote Forte Bank.


PRIMARY RESPONSIBLITIES AND ACCOUNTABILITES IN BRANCH:

  • Oversee daily operations and supervision of the branch team including adherence to government regulations, the bank's policies and procedures and ethical business practices.
  • Lead the branch to achieve established sales goals by generating referral business, new accounts, management of current clients' accounts and identifying opportunities to enhance our relationships with our client.
  • Increase market share by building longterm relationships with local business
  • Promote the bank's various banking products including retail and business deposit, loan and investment services.
  • Ensure compliance with policies, procedures, security requirements, government regulations and ethical business practices.
  • Coach, mentor and motivate a team of dedicated banking professionals.
  • Recruit, hire and develop branch staff. Foster a team environment by selecting and hiring quality members who are collaborative, results driven and possess strong sales and service aptitudes.
  • Maintain safety and security for our client and team members.
  • Maintain a thorough knowledge of the bank's products and services
  • Ensure the delivery of highquality customer service through regular contact with clients.
  • Evaluate service quality and initiates corrective action as necessary.

BUSINESS DEVELOPMENT RESPONSIBILITIES:


  • Develops and implements a business calling plan to maximize new business acquisition.
  • Conducts cold calls to prospective customers to develop new customer relationships.
  • Develops and maintains a network in the community to enhance the Bank's visibility and builds a strong referral source for new potential business.
  • Maintains a high touch relationship with key branch customers and prospects within the market.

EDUCATION AND EXPERIENCE:


  • Minimum of five years of banking experience.
  • Minimum of two years of leadership and management experience.
  • Proven skills in coaching and managing staff to high levels of client service.
  • Intermediate knowledge of Microsoft software.

SKILLS AND ABILITIES:


  • Considerable knowledge of retail and business banking.
  • Knowledge of bank compliance and security procedures.
  • Proven client service and interpersonal skills.
  • Effective selling, cross selling and referral skills.
  • High level of integrity and commitment to confidentiality.
  • A professional, proactive and strategic approach to work.
  • Uphold the ethics of the bank outlined in the code of conduct.
  • Detailoriented.
  • Exhibit a positive, customer focused approach to serving customers
  • Work as a member of the team, seeking to understand other departments, the solutions they offer and the relationship to servicing customers

_ Benefits of Choosing to Work at Forte Bank_:

  • Competitive Pay
  • Very Generous PTO plan
  • Great benefits: Medical, Dental, Vision, Flex Spending Account, Company Paid Life, Company Paid Short and Long Term Disability
  • 401(k) with company match up to 4% (immediate vesting)
  • Profit sharing
  • Employee Stock Ownership Program
  • Employee Celebrations and events
  • Logo Apparel
  • Forte Bank is an Equal Opportunity Employer_
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