- Drive a strategic, mostly external, executive communications program for Workday's Chief Customer Officer; Workday's Co-President and head of Global Revenue; and Workday's President of Global Sales, in partnership with PR, marketing, events, social media, employee communications, and AR.
- Together with PR, develop executive thought leadership platforms and engagement strategies.
- Work hands-on with executives and other key partners to plan, write, edit, and distribute a variety of different communication materials including blogs, video scripts, keynotes, etc.
- Drive keynote development and be a strategic adviser to the executives on messaging, tone and speaker delivery.
- Partner with executives and their teams to develop internal messaging and presentations for company updates, key initiatives, industry issues, and other topics; serve as strategic advisor in tandem with executive chiefs of staff and executive assistants
- Work closely with executives to develop messaging that informs their external narrative and supports them on a variety of external-facing activities such as media briefings, customer-facing events, industry speaking opportunities, blogs, and more.
- Help cultivate and grow the brand voice of Workday, using humor and fun to engage and inform-working closely with other teams within Marketing to ensure a consistent brand experience.
- Collaborate closely with the design team to guide the development of corresponding visuals and slides that illustrate key points and help executives engage audiences
- Partner tightly with the other teams and stakeholders within Corporate Communications, Marketing, Product Marketing, Partner Marketing, Customer Experience and Global Revenue leadership and other parts of the Workday to ensure tight alignment of messages and narratives.
- 7-10 years working in corporate communications and marketing, including executive communications experience, in a fast-paced, high-tech company.
- 7+ years writing and editing for a broad spectrum of multimedia communication channels
- Shown success developing and implementing strategic employee and external communications across a variety of channels in support of senior level technical leaders.
- Demonstrated experience at an enterprise, software-as-a-service company-working in communications on the go-to-market side of the business.
- Established track record collaborating with and proactively supporting senior leaders on communications strategies and standard processes; client service attitude and consultative approach is a requirement.
- Strong experience leading C-level keynote content development, including storyline development, script writing and guiding visuals (in partnership with visual designer)
- Data-minded and metrics-oriented a requirement; experience building out reports and metrics-based programs for executive communications.
- Ability to distill complex information into clear, concise messaging; ability to write in a simple, direct, warm and friendly tone.
- High degree of flexibility, with the ability to prioritize simultaneously.
- Innovative mindset-always looking for ways to improve how Workday communicates with and engages audiences.
- Specific knowledge in selling and deploying enterprise software-not the actual selling or deploying but knowing and understanding the strategy and concepts behind each.
-
Customer Experience Representative
6 days ago
SendinBlue Seattle, United States???? **Privacy Notice** · **Customer Experience Representative - French (Hybrid Remote Policy)** · Seattle, USA / Customer Customer Experience / Full-Time Sendinblue is the European leader in digital marketing software. We are a complete Sales & Marketing toolbox: email, SMS, F ...
-
Customer Experience Specialist
2 weeks ago
Tai Foong USA Seattle, United StatesJob Description · Job DescriptionSalary: $ $31.00 / hour · Tai Foong USA is a leading innovator in seafood, value-added appetizers and ready-to-eat meals. Through our brands, Northern Chef, Northern King and Royal Asia, we are committed to supplying our customers with the finest, ...
-
Customer Experience Architect
3 days ago
Adobe Seattle, United StatesOur Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful an ...
-
Customer Experience Intern
1 day ago
Accolade Seattle, United StatesAbout Accolade Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental h ...
-
Director of Customer Experience
6 days ago
Shelf Engine Seattle, United States**Director of Customer Experience** · at Shelf Engine Seattle, WA or Remote Shelf Engine is searching for a talented **Director of Customer Experience** to join our rapidly growing company. Shelf Engine is on a mission to reduce food waste through automation, and a critical part ...
-
customer experience
3 weeks ago
University of Washington Seattle, United StatesReq #: · Department: UW FACILITIES: MAINTENANCE & CONSTRUCTION · Appointing Department Web Address: · Job Location Detail: open to hybrid work schedule (combination in-office + remote) · Posting Date: 04/15/2024 · Closing Info · Open Until Filled · Salary: $6,815 - $7,400 ...
-
Overnight Customer Experience Representative
3 weeks ago
Enterprise Rent-A-Car Seatac, United StatesEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in No ...
-
Global Customer Experience Specialist
6 days ago
Designit Seattle, United StatesGlobal Customer Experience Specialist, North America · Onsite (Redmond) · *Qualified candidates must be located in the greater Seattle/Redmond area* · Want to be part of an amazing team, hell-bent on crafting a better future? We're always looking for creative people who care · ...
-
Supervisor, Customer Experience, REMOTE
5 days ago
Jubilant Bhartia Group Seattle, United StatesJubilant HollisterStier LLC, a well-established member of the business community in Spokane, Washington, provides a complete range of services to support the pharmaceutical and biopharmaceutical industries. The Allergy business is a worldwide leader in the manufacture of allergen ...
-
On Call Customer Experience Associate
2 weeks ago
Cobalt Robotics Seattle, United StatesAt Cobalt Robotics, our indoor robots work together with remote human operators to keep our customers safe. We patrol 24x7 to help prevent break-ins, detect massive leaks and give our customers visibility over their space, their assets, and their data. · Cobalt's team is comprise ...
-
Assistant Manager: Customer Experience
1 week ago
Cost Plus World Market Seattle, United StatesCost Plus World Market Southcenter Parkway [ASM / Store Supervisor] As an Assistant Manager at Cost Plus World Market, you'll: Provide leadership to achieve or exceed sales and profitability goals; Maintain a branded store experience through consistent visual execution, standards ...
-
Retail customer Experience Manager
2 days ago
Michaels Issaquah, United States Temps pleinStore - SEA-ISSAQUAH, WAQue ferez-vous? · Offrir une expérience de magasinage centrée sur la clientèle en gérant et en · obtenant une exploitation de l'aire des caisses efficace et en respectant les attentes. · Diriger les processus omnicanaux. Maintenir les normes de rangement ...
-
Customer Experience Representative
2 weeks ago
SendinBlue Seattle, United States???? **Privacy Notice** · **Customer Experience Representative - Spanish (Flexible Remote Policy)** · Seattle, Washington / Customer Customer Experience / Full-Time Sendinblue is the European leader in digital marketing software. We are a complete Sales & Marketing toolbox: ema ...
-
Director of Customer Experience
2 weeks ago
Shelf Engine Seattle, United States**Director of Customer Experience** · at Shelf Engine · Seattle, WA or Remote · Shelf Engine is searching for a talented · **Director of Customer Experience** to join our rapidly growing company. Shelf Engine is on a mission to reduce food waste through automation, and a criti ...
-
Customer Experience Analyst
2 weeks ago
Shelf Engine Seattle, United States**Customer Experience Analyst** · at Shelf Engine · Seattle, WA or Remote · Shelf Engine is searching for a talented · **Customer Experience Analyst** to join our growing team and report directly to our Head of Operations. In this role, you will work with multiple teams across ...
-
Customer Experience Specialist
1 week ago
Tai Foong USA Seattle, United StatesJob Description Job Description Salary: $ $31.00 / hourTai Foong USA is a leading innovator in seafood, value-added appetizers and ready-to-eat meals. Through our brands, Northern Chef, Northern King and Royal Asia, we are committed to supplying our customers with the finest, hig ...
-
Customer Experience Consultant
3 weeks ago
Zillow Group Seattle, United StatesAbout the team · At ShowingTime, we are the industry leader in scheduling and managing real estate showings across the United States and Canada. With over 1 million real estate agents relying on our products and services, we play a vital role in maximizing their understanding an ...
-
Qualtrics Seattle, United StatesAt Qualtrics, we create software that the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category se ...
-
Qualtrics Seattle, United StatesAt Qualtrics, we create software that the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category se ...
-
Architect - IS Customer Experience
2 weeks ago
Expeditors International Seattle, United States**Architect - IS Customer Experience** · 1015 3rd Ave, Seattle, WA 98104, USA · Full-time · **Company Description** · *"We're not in the shipping business; we're in the information business."* -Peter Rose, Expeditors Founder · At the heart of Expeditors you will find profess ...
Executive Communications Lead, Customer Experience - Seattle, United States - Workday
Description
Your work days are brighter here.At Workday, it all began with a conversation over breakfast.
When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market.
And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable.Feel encouraged to shine, however that manifests:
you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique.
Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
About the TeamEmployee & Executive Communications is a team of storytellers and strategic advisors to internal partners who engage Workmates across the globe to drive business impact.
We actively support executive communications that promote Workday's bold growth trajectory, and we're excited to be at the center of driving important change across the company:nurturing our values-driven culture, driving a growth mindset while elevating Workday's reputation, and building Workday acuity and ambassadorship.
About the Role
It's an exciting time to be at Workday We're actively seeking the right talent to help us achieve our bold growth goals, scale the company and cultivate our outstanding culture.
Workday is shaping the future of work, and we're seeking a strong communications leader who can partner with three top executives to help us effectively tell our customer experience and go-to-market story across a diverse set of audiences, including employees, customers, partners, analysts, shareholders and influencers.
This is a highly visible and strategic role that will partner with Workday's Chief Customer Officer; Workday's Co-President and head of Global Revenue; and Workday's President of Global Sales.
The ideal individual for this role will have demonstrated enterprise SaaS experience and fully understand the go-to-market engine behind an enterprise software company-including how enterprise software products and services are generally sold and deployed.
A proven track record to write clearly and with impact for multiple channels (keynotes, videos, organizational emails, blogs, and more) is critical.
Other skills include the ability to forge strong relationships with executives and their leadership teams, capability to thrive in a fast-paced environment, and the capacity to prioritize at the same time.
And since Fun is one of Workday's core values, a sense of humor and the ability to not take oneself too seriously are also highly valued traits.
Ready to learn more?RESPONSIBILITIES:
Basic Qualifications
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location.
As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants.
Recruiters can share more detail during the hiring process.Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things.
For more information regarding Workday's comprehensive benefits, please click here.Primary Location:
USA.CA.Pleasanton
Primary Location
Base Pay Range:
$164,900 USD - $247,400 USD
Additional US Location(s)
Base Pay Range:
$134,700 USD - $247,400 USD
Our Approach to Flexible Work
With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work.
We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role).
This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together.
Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process
#J-18808-Ljbffr