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Overnight Customer Experience Representative
2 weeks ago
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Customer Experience Representative
1 week ago
SendinBlue Seattle, United States???? **Privacy Notice** · **Customer Experience Representative - Spanish (Flexible Remote Policy)** · Seattle, Washington / Customer Customer Experience / Full-Time Sendinblue is the European leader in digital marketing software. We are a complete Sales & Marketing toolbox: ema ...
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Patient Experience Representative
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ICAN Children's Therapy Bellevue, United StatesJob Description · Job DescriptionSalary: $19-21/hour DOE · GREAT PEOPLE WORK HERE Watch Why at · Note: This position is located in Bellevue, WA - 10 miles from Seattle. · About Us: Hope and Future for every child and family · Hope and Future. These simple words represent the jou ...
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Overnight Customer Experience Representative
1 week ago
Enterprise Holdings Seattle, United States· Overview · Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing ...
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Customer Experience Representative
1 week ago
City of Redmond, WA Redmond, United StatesSalary: $ $26.02 Hourly · Location : Redmond, WA · Job Type: Supplemental, Variable · Job Number: · Department: Parks and Recreation · Opening Date: 05/22/2024 · Closing Date: 6/2/2024 11:59 PM Pacific · JOIN REDMOND · The City of Redmond Parks and Recreation Department i ...
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Overnight Customer Experience Representative
2 weeks ago
Enterprise Holdings, Inc. Seatac, United StatesWe are hiring now for immediate openings. Responsibilities include:Meet and greet customers in a professional, friendly, and timely manner. Provide superior, efficient customer service by understanding and communicating rental terms and conditions, v Customer Experience, Represen ...
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Customer Experience Representative
3 weeks ago
City of Redmond Redmond, United StatesThe City of Redmond Parks and Recreation Department is seeking a welcoming, positive, and responsive professional to join the Customer Experience team. · The Customer Experience Representative is a forward-facing role with high customer interaction, responsible for supporting a ...
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Customer Service Agent
1 week ago
Alaska Airlines Seattle, United States Full timeCompany: Alaska Airlines The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from ...
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Line Aircraft Technician
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Staff Physical Therapist
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PACU Registered Nurse
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OR Circulating RN
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Revenue Cycle Credit Resolution Specialist
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Division Chief Nursing Officer
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Sales Director
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Insight Global Seattle, United StatesMust Haves: · Bachelor's Degree · 3+ years of sales management experience with a team of 5+ sales representatives (preferably across a multi-region territory) · Experience leading a team selling into commercial/major companies · Able to travel each quarter to meet team members an ...
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Radiology Technologist
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Proliance Surgeons Seattle, United StatesProliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State · At Proliance, our patients come from all walks of life and so ...
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Sales Development Representative
4 days ago
Astound Broadband Powered by Wave Seattle, United States Full timeRetail Sales Representative I, II, or III · Location: Seattle, WA · Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To ...
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Territory Sales Representative
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Europa Eyewear Seattle, United StatesEUROPA EYEWEAR is one of the largest independent designers and manufacturers of eyewear frames in the United States. The Europa business model is uniquely designed to support optical and optometric practices with exceptional customer service, industry-leading warranties, and guar ...
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FirstAlt Operations Rep ll
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First Student Canada-Transco Seattle, United StatesRETURN TO JOB SEARCH RESULTS FirstAlt Operations Rep ll · Location 8250 5th Ave S Seattle, Washington US · Phone Number · Categories Operation Support · Req ID JR3376 FirstAlt Operations Rep ll (Open) · First for a reason · First Student is the largest school transportation ...
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Account Representative, New Seller Success Team
2 weeks ago
com, Inc. Seattle, United States Full timeAmazon Services is seeking a dynamic and motivated Account Representative for our Amazon Canada seller services sales team. The Account Representative will be responsible for recruiting and launching businesses of all sizes and supporting scaled activities to enable the engagemen ...
Customer Experience Representative - Seattle, United States - SendinBlue
Description
???? **Privacy Notice**
**Customer Experience Representative - French (Hybrid Remote Policy)**
Seattle, USA / Customer Customer Experience / Full-Time Sendinblue is the European leader in digital marketing software. We are a complete Sales & Marketing toolbox: email, SMS, Facebook ads, chat, CRM, and more in one single SaaS platform. Our mission is to empower all companies with the tools they need to build stronger customer relationships and grow their business through meaningful interactions.
We have a team of more than 500 employees representing over 67 nationalities spread across eight offices located in Paris, Berlin, Sofia, Delhi, Bengaluru, Seattle, Toronto, and New York.
Sendinblue Customer Experience Representatives wear many hats. While their first responsibility is to offer direct technical support, primarily via email and telephone, there are many other elements to the job as well.
We are looking for an enthusiastic, energetic candidate to join our customer experience team in the Seattle office. + Manage and resolve daily client tickets.
+ Answer all client incoming calls with proper tone and professionalism.
+ Ensure that clients' questions and problems are resolved properly and quickly.
+ Address challenging customers and problems that require escalation outside of the department.
+ Report, analyze and resolve system, clients and operational issues that impact service quality.
+ Strive to provide all customers with an outstanding customer experience.
+ Grow client relations and work closely with the tech team to identify bugs.
+ Work independently to master emailing best practices, as well as our platform and the tools we offer customers.
+ Develop familiarity with technical aspects of email marketing, such as DNS record creation/modification, email-friendly HTML, and the Sendinblue API.
**Preferred Experience**
+ Excellent written and spoken communication skills in English and French
+ Another language as Spanish, Italian, Portuguese, or German is a plus.
+ Customer focused with the ability to build customer relationships and customer confidence.
+ At least 1+ years of experience in customer service
+ Familiarity with email marketing
+ The ability to jump right into a fun and relaxed office culture
+ Currently living in the Seattle, Washington area
**Benefits**
+ A unique opportunity to join an international and collaborative scale-up environment in a hyper-growth context
+ The chance to grow your professional and technical skills, with real room for career progression
+ SIBOP: all Sendinblue employees are granted with our shared ownership plan - the more Sendinblue will be evaluated, the more you will get
+ Medical/Dental/Vision/Life Insurance
+ Optional health FSA
+ Paid Vacation (the more you stay with us, the more paid vacation you will have)
+ Paid holidays
+ Paid Sick and Safe Time
+ Optional SIMPLE IRA Retirement Plan
+ Transportation (paid ORCA card)
+ Bi-annual global company offsite; inter-office trips (when the current sanitary situation permits)
+ Budget to support your workspace at home
+ A modern office in a central location with free fruits&drinks & lot of fun activities
Sendinblue puts **diversity and inclusion** at the heart of its values. We examine all applications with treatment based on equal skills and applying the principles of non-discrimination.
Sendinblue values **work-life balance** and offers **flexible working hours** and **remote work**. The majority of our teams will be working mostly remote and others will follow a hybrid model depending upon the nature of the job. This policy is based on a mutual understanding between Head of, Managers and Team Members.