Customer Care Representative - Hicksville, United States - First Advantage

First Advantage Hicksville, United States

2 weeks ago

Full time

Description

Join PrintScan at First Advantage Company

At PrintScan, a First Advantage Company, we prioritize people in all aspects of our operations, from customers and partners to our exceptional team members. If you're ready to kickstart a fulfilling career and lead the way in mission-critical background screening solutions for top Fortune 100 and Global 500 brands, then we want you on board!

What We Do:

We are at the forefront of recruitment, empowering organizations to make smarter hiring decisions and streamline onboarding processes. First Advantage, an HR Tech company, offers cutting-edge solutions to help clients manage risks and attract top talent. With a state-of-the-art technology platform, we design tailored screening programs for over 30,000 clients worldwide. Operating from Atlanta, GA, with a diverse workforce across 17 countries and approximately 5,000 employees, First Advantage conducts over 100 million screens annually across 200 countries and territories.

Who You Are:

You are self-motivated and willing to take the lead on projects.
You collaborate effectively within cross-functional teams.
You are an innovator, always looking for ways to enhance processes.
You are a lifelong learner with a keen interest in Human Capital and technology.
You excel in customer service and handle administrative tasks efficiently.

What You May Need to be Successful:

Experience in customer service roles
Bilingual proficiency in English and Spanish
Proficient in Microsoft Office and administrative writing
Strong problem-solving skills and knowledge of contractual terms
Ability to adhere to company policies and regulations
Excellent organizational and multitasking abilities

Why First Advantage is Your Next Big Career Move:

First Advantage is undergoing a technology makeover, and we are seeking tech enthusiasts to drive innovation, enhance user experiences, and guide our teams through transformative changes. We offer a range of benefits, including medical coverage, a 401k plan, flexible paid time off, and opportunities for growth and development.

United States Equal Opportunity Employment:

First Advantage is committed to diversity and inclusion, fostering a workplace where all individuals are supported and empowered. We are an equal opportunity employer, promoting diversity across all aspects of our operations and hiring practices without discrimination based on various factors, in accordance with applicable laws.

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