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Customer Success Manager
4 days ago
Salesforce Atlanta, United StatesJob Category · Customer Success · Job Details · **About Salesforce** · We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in ...
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Customer Success Manager
1 week ago
Dell Alpharetta, United States Full timeCustomer Success Manager - · Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that protects customer progress with Secureworks TaegisTM, a cloud-native security analytics platform built on 20+ years of real-world threat intelligence and research, improving customers' a ...
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Customer Success Manager
3 weeks ago
Resolution Technologies, Inc. Atlanta, United StatesCustomer Success Manager · Customer Success Manager Job Summary: · We are looking for a creative, highly motivated individual to join the team as a Customer Success Manager (CSM) in charge of onboarding, supporting, and retaining our existing customers · As a CSM, you will serve ...
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Customer Success Consultant
3 weeks ago
Lumen ATLANTA, United States**About Lumen** · Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. Peopl ...
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Customer Success Manager
3 weeks ago
Resolution Technologies, Inc. Atlanta, United StatesCustomer Success Manager Job Summary: · We are looking for a creative, highly motivated individual to join the team as a Customer Success Manager (CSM) in charge of onboarding, supporting, and retaining our existing customers. As a CSM, you will serve as program manager and strat ...
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Customer Success Consultant
1 week ago
Lumen Technologies Atlanta, United StatesAbout Lumen · Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People po ...
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Customer Success Consultant
2 weeks ago
Lumen ATLANTA, United States**About Lumen** · Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. Peopl ...
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Customer Success Manager
2 weeks ago
WelcomeHome Software Atlanta, United StatesAbout WelcomeHome · WelcomeHome is an Atlanta-based SaaS provider with the mission to build the best Customer Relationship Management (CRM) platform in the senior living space. · Since launch in 2019, we have sustained consistent and rapid growth, expanding from four to 50+ emplo ...
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Customer Success Manager
2 weeks ago
MintLeads Atlanta, United StatesRole Summary · As a Customer Success Manager you will be the primary owner of our customer relationships. You will be providing service updates, answering questions and fielding customer feedback. Additionally, you will be capturing customer performance data and success stories w ...
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Customer Success Associate
3 weeks ago
Workfaithbhm Atlanta, United StatesPosted on 05/07/2024 Sage - Lawrenceville, GA · Position Description · Customer Success Associate · Job Description: · Sage is searching for a Customer Success Associate (CSA) to join our Customer Success team and serve our customer base more effectively. As a Customer Success As ...
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Customer Success Manager
3 days ago
Canvs Atlanta, United StatesCanvs is the industry standard in measuring emotion. Using semantic AI and machine learning systems, we help organizations understand how their audiences feel so that they can make more informed decisions that impact their business. Our technology improves research efficiency and ...
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Customer Success Manager
6 days ago
AutoLeap Atlanta, United StatesJob Description · Job DescriptionAutoLeap is building a world-class Customer Experience practice, and we are looking for driven, talented, and passionate Customer Success Managers to help make it happen. This is a unique opportunity to join on the ground floor, drive tangible imp ...
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Customer Success Manager
3 days ago
Cleo Atlanta, United States**Customer Success Manager** · at Cleo (US) · Remote · Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ customers' potential is realized by delivering solutions that make it easy to discover and creat ...
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Customer Success Manager
1 week ago
Slip Robotics Atlanta, United StatesJob Description · Job DescriptionIntroduction · Slip Robotics is a venture-backed, supply chain robotics startup that provides robots-as-a-service for automated truck loading/unloading in under 5 minutes. 23% of a truck driver's workday is typically wasted idling and waiting for ...
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Customer Success Manager
4 days ago
Sovos Atlanta, United StatesBuild your future with Sovos. · If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the e ...
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Customer Success Analyst
3 weeks ago
Pareto Solutions Group, Inc. Atlanta, United StatesPOSITION: Customer Success Analyst · LOCATION: Dunwoody, GA (In Office) · Key Responsibilities: · Proactively manage a portfolio of client accounts, ensuring their ongoing success and satisfaction · Initiate and conduct outbound calls to customers, engaging them in conversati ...
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Customer Success Consultant
3 weeks ago
Lumen Technologies Atlanta, United StatesAbout Lumen · Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People p ...
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Customer Success Manager
6 hours ago
MessageGears Atlanta, United States PermanentMessageGears is the first and only customer marketing platform that connects directly to our customer's enterprise data warehouse. By combining the power and security of on-premises software with the efficiency and scalability of cloud delivery, we enable marketers to capitalize ...
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Customer Success Manager
4 days ago
IronScales Ltd. Atlanta, United StatesIRONSCALES Fights Phishing. IRONSCALES is a self-learning, AI-driven email security solutionthat continuously detects and remediates advanced threats for global organizations of any size.Our solution is fast to deploy, easy to operate, and provides unparalleled protection against ...
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Customer Success Manager
4 days ago
Abacus Atlanta, United StatesCustomer Success Manager · Location: · North East Atlanta area, GA · Job Title · : Customer Success Manager (CSM) · Job Type: · Permanent, full-time · Requirement: To work as part of our Atlanta team to help our major retail customers (such as Macy's and O'Reilly's) implement ...
VP, Customer Success - Atlanta, United States - Equifax
Description
The CSM Leader role is a client-facing, sales leadership role responsible for leading the Customer Success team focused on Revenue generation, Customer relationship, business retention and EFX engagement within the account; primary responsibility for Customer engagements, must orchestrate other EFX resources efficiently to drive both incremental and retention revenue growth of a full Equifax solutions portfolio.
What experience you need Knowledge of customer success processes, including best practices in cross-sell and up-sell motions Deep understanding of market segments and market data trends Strategic account planning discipline Knowledge of Gainsight preferred
What could set you apart Minimum 7 years of sales experience in management consulting, customer success, account management, business development, or other client-facing role, with at least three in a managerial role Bachelor's degree in related discipline or equivalent experience Experience promoting value through the customer experience and leading a team Ability to create structure in ambiguous situations and design effective processes and creatively solve problems Bias for action Experience working with cross-functional teams Exceptional ability to communicate and foster positive business relationships Ability to establish milestones and keep all team members on task; strong project management skills Self-driven and proactive
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity