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Data Center Operations Engineer Intern
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Amazon Nashville, United StatesAt Amazon Web Services (AWS), we are working to be the most customer-eccentric company on earth. · To get there, we need exceptionally talented, bright, and driven people. Amazon is continually · evolving and is a place where motivated employees thrive and also where employee own ...
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Staff Engineer, Contact Center Call Routing
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CVS Pharmacy Nashville, United StatesCVS Health is recruiting for a Staff Engineer to be part of a team of exceptionally talented engineers accountable for CVSs dynamic contact center environment consisting of Avaya, Cisco, and Five 9 technologies. This individual will provide technolo Engineer, Staff, Retail, Healt ...
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Contact Center Engineer
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AdaptHealth LLC Brentwood, United StatesJob Type · Full-time · Description · AdaptHealth Opportunity - Apply Today · At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in y ...
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Contact Center Engineer
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BlueWave Ventures Nashville, United StatesLocation: Nashville · Reference number: #501555 · Make it happen · You... · will be involved in developing guidelines for creating 3D documents and guidelines for providing 3D data from third-party providers · will support the 3D project team · will be responsible for creati ...
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Project Surveyor
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Contact Center Engineer
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Manager, Network Security
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Director, Workforce Solutions
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Engineer Construction Site Logistics
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Diesel Mechanic
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WeGo Public Transit Nashville, TN, United States Full timeTitle: Diesel Mechanic | Automotive Mechanic · Work involves maintenance, repair of all engines, electrical, and related components, and assemblies. Work also requires compliance with all applicable, federally mandated safety-sensitive requirements. Work is performed under the g ...
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Asset Team Leader
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Rooms Preventative Maintenance
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Kitchen Technician Engineer
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Sr Structural engineer
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Sign Shop Attendant
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Housekeeping Coordinator
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Carpenter
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Journeyman Electrical Technician II
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HVAC Technician
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Marriott International, Inc Nashville, United StatesAdditional Information · Pay: $27.00/hour, free parking and meal during shift, Morning shift · Job Number · Job Category · Engineering & Facilities · Location · Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, Nashville, Tennessee, United States · VIEW ON MAP · S ...
Network Operations Center Engineer - Nashville, United States - Kraft Technology Group
Description
Kraft Technology Group seeking a highly skilled NOC Engineer to join our dynamic team. The NOC Engineer will be responsible for implementing, monitoring, maintaining, and troubleshooting our client support systems infrastructure to ensure maximum uptime and performance. The ideal candidate will have a strong background in networking technologies, excellent problem-solving skills, and the ability to work well under pressure.
Educational and Experience Requirements
1. A degree or diploma in Computer Science, Management Information Systems, or a related field is desired.
2. Minimum of 3 years' experience in technical support with a strong technical diagnosis ability.
3. Three required basic industry certifications, such as CompTIA A+, CompTIA Network+, CompTIA Security+, or Microsoft Certified Systems Administrator (MCSA) or equivalent. If certifications haven't been earned prior to the start date, employees must obtain them within 6 months.
4. Experience with tools such as ConnectWise Automate, Addigy, Datto, Acronis, and ScreenConnect.
5. Demonstratable knowledge of scripting
Primary Responsibilities
1. Monitor internal and external systems performance and respond to alerts and incidents in a timely manner.
2. Perform routine maintenance tasks such as firmware upgrades, patch management, and system backups.
3. Troubleshoot network and systems issues and coordinate with various teams to resolve complex problems.
4. Implement and maintain network security measures to protect against unauthorized access and cyber threats.
5. Document system and network configurations, procedures, and troubleshooting steps.
6. Coordinate with cross-functional teams and departments to collectively plan and execute enhancements and expansions to system and network infrastructure.
7. Implement and support disaster recovery solutions.
8. Participate in an on-call rotation to provide 24/7 support for critical system and network issues.
9. Provide on-the-job training to new team members.
10. Enter all time and expenses as they occur.
11. Stay up to date on emerging technologies and industry best practices.
12. Assist with the Service Desk tickets.
13. Design, Implement, Maintain, and Troubleshoot Cloud Environments such as AWS and Azure.
Additional Responsibilities
1. Work with the team to deliver customer solutions and service.
2. Help properly dispatch tickets to available engineers.
3. Rotational on-call schedule.
Desired Technical Experience
1. ConnectWise Manage and Automate Experience.
2. Advanced understanding of Windows OS and MacOS.
3. Advanced knowledge including Network hardware (cabling, routers, switches, etc.).
4. Intermediate understanding of Network Protocols and their meaning.
5. Experience with Active Directory and Azure Active Directory (aka Entra) environments.
6. Experience utilizing basic commands within Windows and MacOS.
Benefits
1. Competitive salary based on experience and qualifications.
2. Discounted health insurance (medical and dental).
3. Fun working environment and culture.
4. Great opportunity for advancement.
5. Mileage and mobile phone reimbursement.