Office clerk - Friendship, MD, United States - Velocity Ventures

Velocity Ventures
Velocity Ventures
Verified Company
Friendship, MD, United States

4 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description
Office Clerk / Administrative Specialist in Customer Service 3rd Level Support (m/f/d)

for our customer contact center in Hüfingen

immediately | Baden-Württemberg | XXXLutz Logistics Service Center Hüfingen | Full-time

Responsibilities

  • As part of our customer support team, you will be a competent contact person for our customers and handle complaint management.
  • You are responsible for the professional handling of spare parts deliveries / exchanges / repairs.
  • You are an important driver for continuously improving our systems and processes.
Qualifications

  • Your technical understanding enables you to support our customers in problem solving.
  • Your strength is customer communication over the phone and in written form in the German language.
  • You enjoy working independently, in a structured and careful manner, and have a quick grasp.
  • You have a strong service mindset and empathy for customers.
  • You are proficient in the Microsoft Windows operating system (MS Office).
  • You are goaloriented, communicative, and a team player.
We offer

  • A secure and longterm job.
  • An attractive salary package tailored to your individual qualifications.
  • The possibility of mobile work after the training period.
  • A fourweek training at our headquarters in Würzburg. We take care of your accommodation.
  • You can expect a positive working atmosphere with flat hierarchies and open communication.
  • A respectful work environment and numerous opportunities for your professional and personal development.
  • A modern workplace equipped with the latest
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