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    Customer Service Representative/Design - Buffalo, United States - Knoll

    Knoll
    Knoll Buffalo, United States

    4 days ago

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    Description

    Customer Service Representative/Design

    Tracking Code Job Description **COMPANY OVERVIEW**

    DatesWeiser is a leading manufacturer of custom flexible conference furniture products for client facing signature areas of the workplace. DatesWeisers distinctive value proposition lies in the timeless modernism and sophistication of its product design; exquisite mixed materials; refined workmanship; and a deep bench of project support services from design development to seamless technology integration through installation.

    DatesWeiser is a division of Knoll, Inc.

    Knoll, Inc. is a constellation of design-driven brands and people, working together with our clients in person and digitally to create inspired modern interiors. Our internationally recognized portfolio includes furniture, textiles, leathers, lighting, accessories, and architectural and acoustical elements. Our brands Knoll Office, KnollStudio, KnollTextiles, KnollExtra, Spinneybeck | FilzFelt, Edelman Leather, HOLLY HUNT, DatesWeiser, Muuto, and Fully reflect our commitment to modern design that meets the diverse requirements of high-performance workplaces, work from home settings and luxury residential interiors. A recipient of the National Design Award for Corporate and Institutional Achievement from the Smithsonian's Cooper-Hewitt, National Design Museum, we can help organizations achieve Leadership in Energy and Environmental Design (LEED), Living Building Challenge and WELL Building workplace certifications.

    To learn more about our initiatives to support more inclusive and diverse communities, visit .

    **POSITION PROFILE**

    Perform all functions of customer service as outlined below.

    **Key Responsibilities**

    Maintain Design Development inbox

    Review, edit and correct quote requests from reps to ensure information is complete for estimator

    Receive Quick Quotes from CS and review to ensure compatibility with DW capabilities and strengths

    Initiate design development of projects not ready to quote

    Initiate purchasing and design/visualization functions when necessary

    Obtain custom buyouts prior to release of quote into active status

    Obtain shipping and installation quotes

    Manage all sample requests

    Required Experience High School Diploma or equivalent required.

    *Knoll is an Equal Employment opportunity employer. Employment selection and related decisions are made without regard to race, color, sex, religion, age, national origin, disability, sexual orientation, gender identity, pregnancy, genetic information, veteran status or any other characteristic protected under federal, state or local law. Applicants with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or other applicable laws. If you require accommodation due to a disability at any time during the application or interview process, please contact Talent Acquisition at .*

    Job Location Buffalo, New York, United States Position Type Full-Time/Regular ** Apply**

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