Customer Service Representative - Bridgeton, United States - Managed Staffing

Managed Staffing Bridgeton, United States

3 weeks ago

Description

Job Description

Job Title: Customer Service Representative

Location: 12999 St Charles Rock Road, Bridgeton, MO 63044, United States

Start Time: 12:00 AM - 8:00 AM

Working Hours: 8:00 AM to 5:00 PM

Role and Responsibilities:

First point of contact for receiving phone calls and emails regarding parts order questions, quotes, and orders.
Respond to inquiries from customers or individuals on product operation or direct them to the appropriate personnel for assistance.
Monitor, expedite, and follow up on order changes, specialty, and delayed shipment items.
Process credit requests as necessary, ensuring proper documentation and processes are followed.
Utilize Hussmann's Parts Oracle System to capture customer information, generate proposals, and monitor order processing.
Communicate product delivery issues with customers to ensure accurate and satisfactory transaction completion.
Collaborate with the Parts Warehouse to monitor order processing for shipment.
Assist in maintaining the integrity of customer and transaction data.
Support the integrity of information for the Warranty Parts Ordering and Tracking Systems.
Make outbound calls to convert open quotes to orders.
Utilize internal resources to identify customer parts requests.

Qualifications and Education Requirements:

High School Diploma required, Bachelor's Degree preferred.
4+ years of customer service experience.
Ability to work effectively in a diverse team and fast-paced environment.
Strong ability to manage multiple, competing priorities/tasks with high attention to detail.
Excellent verbal and written communication skills.
Intermediate to advanced proficiency in Microsoft Office Suite.
Strong organizational and time management skills.
Ability to meet short- and long-term deadlines.
Bilingual English/Spanish is a plus.
Must be flexible to work outside normal working hours and weekends as required.

Customer Service Representative

2 weeks ago

FPI Management, Inc. Saint Charles, United States

**Company Description** Multifamily Property Management** · - Property Name: Huntington Apartments · - 138 Smallwood Village Center, St Charles, MD 20602, USA · - Full-Time · - Unit Count: 204 · The Customer Service Representative is the community's resident relations specialist ...
Customer Service Representative

2 weeks ago

Global Harvest Foods, LLC Saint Charles, United States

Would you like to be part of a growth-oriented and industry-leading company who cares about its family of employees and prides itself on doing the right things for its business and employees? · Global Harvest Foods is a leading national wild bird feeding products manufacturer, wi ...
Customer Service Representative

3 weeks ago

Quantum Ventures Rivers, United States

YOUR RESPONSIBILITIES as a Customer Service Representative (m/f/d) in Karlsruhe: * Telephone communication in inbound or outbound (depending on agreement and preference) * Appointment scheduling * Customer consultation and assistance on various topics * Processing of service inqu ...
Customer Service Representative

4 days ago

GCH Employee Leasing Inc. Saint Charles, United States

**_Customer Service Representative_** · Bema Incorporated, a recognized leader in the flexible packaging industry, is looking for an experienced Customer Service Representative with a proven track record in supporting a fast-paced organization. Bema encourages innovation from its ...
Customer Service Representative

1 week ago

Shars Tool Company Saint Charles, United States

**Position is in St Charles 60174** · **Job duties include but are not limited to**: · - **Answering customer phone calls**: · - **Tracking back orders**: · - **Processing phone orders**: · - **Processing returns**: · - **Shipping and freight quotes**: · - **Processing warranty c ...
Inside Customer Service Representative

1 week ago

Healthcare Linen Services Group Saint Charles, United States

**PURPOSE**: The Inside Customer Service Representative is responsible for managing communication between laundry operations and customers by providing proactive and professional customer service.**JOB SUMMARY**: Primarily responsible for ensuring that the company goals and objec ...
Customer Service Representative

1 week ago

Kathy Bowden - State Farm Agent Bridgeton, United States

Job Description · Job DescriptionBenefits:Reimbursement of licensing expenses · Competitive salary · Flexible schedule · Opportunity for advancement · Training & development · ROLE DESCRIPTION: · As a representative with the Kathy Bowden Agency, you will generate the kind of exce ...
Customer Service Representative

6 hours ago

TEKsystems Maryland Heights, United States Contract to Regular

Description: · OVERVIEW: The primary purpose and function of this position is to support this manufacturing client's B2B customer base, outside sales representatives and management team. · ESSENTIAL DUTIES AND RESPONSIBILITIES: · •Field incoming customer calls. · •Provide comple ...
Customer Service Representative

2 weeks ago

Nick Fischer Agency, LLC American Family Insurance Hazelwood, United States

Job Description · Job DescriptionOur office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing ...
A customer service representative is a person who assists and supports customers with their inquiries, complaints, and requests

6 days ago

Fusion Dynamics Bridgeton, United States

Belong. Believe. Be You. Belden. · Join a diverse team of innovative, goal-oriented individuals working on the next generation of networking solutions at Belden. We provide support and encouragement to help you advance your career quickly. You will be challenged every day in your ...
Customer Service Representative

5 hours ago

Lisa Beyer - State Farm Agent Saint Charles, United States

Job Description · Job DescriptionPosition Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only ...
Technical Service Representative

2 weeks ago

Rx Systems, Inc. Saint Charles, United States

Job Description · Job DescriptionRx Systems, Inc. is currently seeking a new Technical Service Representative. Rx Systems, Inc. is a climate-controlled facility, which is located in the Point West Industrial Park in St. Charles, MO. Our company has been specializing in pharmacy p ...
Customer Service Representative

1 week ago

Coffee Distributing Corp Garden City Park, United States

**POSITION: CUSTOMER SERVICE REPRESENTATIVE** · Acts as liaison between the company and its' customers to retain business and resolve problems in a high call volume and fast-paced environment Bi-lingual a big plus · **ESSENTIAL DUTIES & RESPONSIBILITIES**: · - Answer calls into c ...
Customer Service Representative

2 weeks ago

AAA Missouri Saint Louis, United States Full time

Customer Service Representative - InsuranceExcited to grow your career? · We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is ...
Customer Service Representative

2 weeks ago

Store Supply Warehouse Bridgeton, United States Full time

Job Details · Job Location · Store Supply Warehouse Headquarters - Bridgeton, MO · Position Type · Full Time · Job Category · Customer Service · Description · CUSTOMER SERVICE REPRESENTATIVE - FULL TIME · **4-Time winner of the Top Workplace by the St. Louis Post-Dispatch ...
patient service representative

3 weeks ago

Esse Health Hazelwood, MO , USA, United States

Esse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 120+ physicians, in 45 locations, serving nearly 130,000 patients. We are leading the health care community by placing patients and their physicians at the center of health deci ...
Patient Service Representative

3 weeks ago

Esse Health Bridgeton, United States

Esse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 120+ physicians, in 45+ locations, serving nearly 130,000 patients. We are leading the healthcare community by placing patients and their physicians at the center of health deci ...
Customer Service Representative

4 days ago

Store Supply Warehouse Llc Bridgeton, United States Full time

CUSTOMER SERVICE REPRESENTATIVE - FULL TIME · **4-Time winner of the Top Workplace by the St. Louis Post-Dispatch including 2023 ** · Our Mission We are devoted to delivering complete customer satisfaction by the way of respect, knowledge, and teamwork. · Competitive Hourly Wage, ...
Patient Service Representative

1 week ago

Esse Health Bridgeton, United States

Esse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 120+ physicians, in 45+ locations, serving nearly 130,000 patients. We are leading the healthcare community by placing patients and their physicians at the center of health deci ...
Customer Service Representative

3 weeks ago

TD Bank Group Bridgeton, United States

We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop. · **Customer Service Representative (20hrs) Bridgeton** · 346193BR · Retail Banking Customer Service · Bridgeton , NJ January 27, 2022 · ...