Jobs
>
Santa Clarita

    Guest Service Representative - Santa Clarita, United States - Nothing Bundt Cakes

    Default job background
    Description

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace.

    **Accountabilities/Duties:**

    Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience.

    Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.

    Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.

    Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected.

    Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.

    Replenishes retail merchandise and cake display case to ensure a strong visual presentation.

    Assists the Crafter in preparing cake decorations and packaging supplies as needed.

    Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.

    Maintains a consistent work attendance and punctuality record.

    **Knowledge, Skills, and Abilities:**

    Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.

    Enjoys interacting with diverse people and excels at providing a superior guest experience.

    Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.

    Is diligent, organized and self-motivated.

    Has the ability to understand and carry out oral and written instructions and request clarification when needed.

    Is comfortable with new technology and has the ability to operate a point-of-sale system.

    Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.

    Has the capacity to stand for extended periods of time and work in a fast-paced environment.

    **Education, Certifications and Work Experience Requirements:**

    Applicants must be 16 years of age or older.

    While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.

    **Work Availability:**

    Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.

    **Apply for Guest Service Representative**

    First name Last name Email address Phone number I would like to receive updates about my application via SMS Address (optional) City (optional) State/Province Zip/Postal Code Yes No Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted.



  • Kirk Baker - Lifetime President's Club State Farm Agent Santa Clarita, United States

    **Benefits**: · - Local SCV Job = No commute · - Local SCV residents preferred. · - 401(k) matching · - Training & development · - Vision insurance · Position Overview · State Farm Insurance Agent located in Santa Clarita, CA is seeking an outgoing, career-oriented professional t ...


  • Radnet Management, Inc. Santa Clarita, United States

    **Responsibilities**: · Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are _Leading Radiology Forward_. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is ...


  • PPG Sylmar, United States

    As a Customer Service Representative, you will handle customer service inquiries and problems via telephone. You will use a computerized system for tracking, information gathering, and troubleshooting. You will be located fully onsite at our Sylmar, CA. facility. You will report ...


  • VCA Animal Hospitals Granada Hills, United States

    We are seeking a Client Service Representative to join our team. · At VCA Chatoak Animal Hospital, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's e ...


  • Aurora Ventures Hasley Canyon, United States

    Schleswig-Holstein Netz AG | Heiligenhafen | Permanent | Full-time · As a network operator, Schleswig-Holstein Netz AG supplies electricity and gas to 2.8 million people in Schleswig-Holstein. In addition, we offer technical services in the field of electricity and gas, such as t ...


  • Cintron Solutions San Fernando, United States

    At Cintron Solutions, we have perfected the ability to provide business development solutions for nationally recognized home improvement brands. Our clients are at the top of their field, and we pride ourselves on our ability to connect their product and service offers to the loc ...


  • American Fruits and Flavors Pacoima, United States

    April 22, 2024 · Customer Service Representative · American Fruits and Flavors continues to grow and so are the great opportunities within We are currently looking for a Customer Service Representative to join our winning team. The Customer Service Representative has to be a "cri ...


  • Schneiderman Insurance Agency Granada Hills, United States

    A local Farmers Insurance Agency in Granada Hills is actively looking. Our office is _quickly growing _and we need someone to add to our amazing customer service team Experience in the insurance industry is a must. The position offered is** Full Time**. Our Customer Service Repre ...


  • RadNet Northridge, United States

    Overview: · Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are_ Radiology Forward_. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the ...


  • REGAL MEDICAL GROUP, INC Northridge, United States

    **Position Summary**: · We are looking for Customer Service, Member Services Coordinator to join our Member Services team in Northridge. · Under general supervision, respond to telephone inquiries from members, Health Plans, providers and employer groups to provide information an ...


  • American Legacy Solutions Moorpark, United States

    We are looking to hire a detail-oriented financial services representative to persuade clients to purchase our financial products and services. The financial services representative's responsibilities include responding to clients' inquiries in a professional manner, providing so ...


  • Expert Home Builders Inc Tarzana, United States

    The ideal customer service representative is someone who is very well organized, has excellent written and verbal communication, works well under pressure, has an astute ability to multi-task and follows through on assigned tasks promptly. · Expert Home Builders is a home improve ...


  • Always Evolving Management Inc. Los Angeles, United States

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSR ...


  • Red Maven Corp San Fernando Valley, United States

    Job Overview: · We are seeking a dedicated and compassionate individual to join our team as a Patient Services Representative. As a Patient Services Representative, you will play a crucial role in providing exceptional customer service and administrative support to our patients a ...


  • Airport Marina Honda Los Angeles, United States

    Airport Marina Honda has a great opportunity with great pay and fabulous benefits for the position of Customer Service Representative. · - The Customer Service Representative is responsible for ensuring customer satisfaction and communicating with our service customers. · - Must ...


  • FiservINC Los Angeles, United States

    we are seeking a Remote customer Service Representative to join our team in Fiserv INC. · This full-time entry-level position requires 0 years of experience, making it an ideal opportunity for recent graduates or individuals looking to start a career in customer service. · Additi ...


  • CELLMART LLC Los Angeles, United States

    **At A Glance** · **Potential for six figure income** · - Full-time Account Executive role, ideal for self-motivated sales professionals who enjoy being on the go. · - As a liaison between Spectrum, CellMart and Retailers, play an integral role in the success of all parties invol ...


  • Hassan & Sons Inc Los Angeles, United States

    BASIC PURPOSE: · Under the general direction of the Station Manager and Area Manager, the Customer Service Representative assists in carrying out the company's day to day operations and is accountable for helping the company deliver on our commitment to provide superior customer ...


  • Angelino's Coffee Los Angeles, United States

    **Must be able to be trained on-site in Los Angeles. Work from Los Angeles office once a week. Training will be on site for two weeks.** · **Must be Experienced** in using CRM tools such as Zendesk, Olark, Salesforce, or any other CRM software. · Angelino's Coffee is a fast-growi ...


  • RadNet Tarzana, United States

    **Shift: Monday - Friday 8:00AM to 4:30PM** · Growth and learning opportunity available for a caring professionalthat wants to further develop their skills and knowledge in healthcare, while making a difference in patient's lives. We invite you to join our Liberty Pacific Advance ...