Customer Service Representative - Santa Clarita, United States - Kirk Baker - Lifetime President's Club State Farm Agent
2 weeks ago
Description
Benefits:
- Local SCV Job = No commute
- Local SCV residents preferred.
- 401(k) matching
- Training & development
- Vision insurance
State Farm Insurance Agent located in Santa Clarita, CA is seeking an outgoing, career-oriented professional to join their team.
As a State Farm team member for Kirk Baker - Lifetime President's Club State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
Responsibilities:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customerfocused, needsbased review process to educate customers about insurance options.
- Work with the agent to establish and meet marketing goals.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- 401K
- Hourly pay plus commission/bonus
- Health benefits
- Paid time off (vacation and personal/sick days)
- Valuable experience
Requirements:
- Interest in marketing products and services based on customer needs
- Excellent communication skills written, verbal and listening
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- Peopleoriented
- Organizational skills
- Detail oriented
- Dedicated to customer service
- Able to learn computer functions
- Pride in getting work done accurately and timely
- Ability to work in a team environment
- Ability to multitask
- Ability to make presentations to potential customers
- Achieve mutually agreed upon marketing goals
- Ability to effectively relate to a customer
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