Experienced Customer Service Representative - Granada Hills, United States - Schneiderman Insurance Agency

Schneiderman Insurance Agency

Verified Company

Granada Hills, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

A local Farmers Insurance Agency in Granada Hills is actively looking.

Our office is _quickly growing _and we need someone to add to our amazing customer service team Experience in the insurance industry is a must.

The position offered is
Full Time.

Our Customer Service Representative needs to_ exceed customer service standards_ to current clients while also
_assisting prospects as they call in_.

Salary:
$ $ per year

Benefits
Annual Base Salary + Commission

Paid Time Off (PTO)

Career Growth Opportunities

Responsibilities

Develop insurancequotes, makes sales presentations, and closes sales.
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Develop insurancequotes, makes sales presentations, and closes sales.
Process customer policy change requests.
Handle all incoming claim calls from customers.
Complete Evidence of Insurance requests.
Take premium payments from customers.
Treat each customer contact as a cross and upsell opportunity including financial products.
Share training and education knowledge and expertise with team members.
Claims follow up calls.
Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
Presents and explains insurance policy options based upon prospective client needs and their personalgoals.
Provide customers with additional information about new products and services.