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    Call Center Customer Service Agent - Atlanta, United States - Canopy Roofing and Restoration LLC

    Canopy Roofing and Restoration LLC
    Canopy Roofing and Restoration LLC Atlanta, United States

    2 weeks ago

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    Description

    Job Description

    Job DescriptionBenefits:
    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance
    Job description

    Canopy Roofing is seeking a highly motivated Customer Service Representative to join our growing team and provide exceptional service to homeowners in the Metro Atlanta area. You'll help homeowners with their roofing needs, like insurance claims and storm damage inspections.

    Individuals we hire receive training on the basic construction, insurance, and storm damage knowledge they need in order to represent and assist homeowners through their projects, so prior experience is not necessary.

    Responsibilities:
    • Perform outbound calls scheduling inspections for homeowners.
    • Answering inbound calls to schedule inspections for homeowners.
    Requirements:
    • Excellent verbal and written communication skills.
    • Strong experience handling customer service/sales over the phone.
    • Spanish - fluent or proficient preferred.
    • Proficient in data entry and computer systems.
    • Self-motivated with a strong work ethic and ability to work independently.
    • Ability to multitask, prioritize, and manage time effectively.
    • Outstanding phone etiquette and active listening skills
    Job Type: Full-time

    Pay: $ $22.00 per hour

    Expected hours: 40 per week

    Benefits:
    • 401(k)
    • Dental insurance
    • Flexible schedule
    • Health insurance
    • On-the-job training
    • Paid time off
    • Referral program
    • Vision insurance
    Experience level:
    • 2 years
    Shift:
    • Evening shift
    • Rotating shift
    Weekly day range:
    • Rotating weekends
    • Weekends as needed
    Work setting:
    • Hybrid work
    • Office

    Flexible work from home options available.

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