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    Front Desk Coordinator - San Diego, United States - Fresenius Kidney Care

    Fresenius Kidney Care
    Fresenius Kidney Care San Diego, United States

    2 weeks ago

    Default job background
    Description
    This is a full tiime front desk coordinator role in our San Diego, CA surgery center.
    Bilingual in English & Spanish strongly preferred
    You will need experience at the front desk in a medical setting.
    Hours are Monday through Friday 7:30AM to 4:00PM.
    Experience in EMR, insurance verification, scheduling appointments for patients
    Quarterly Bonus

    Excellent Benefits:
    Medical, dental, vision, paid maternity & paternity leave, vision, 401K w/ match, PTO, tuition assistance, life insurance, Long Term and Short Term disability, Flexible Spending for Healthcare, Dependent Care & Commuter Expenses

    PURPOSE AND SCOPE:


    As the Patient Services Coordinator this position coordinates scheduling pre-procedure communication medical record documents EMR demographic data entry requirements for payers and Revenue Cycle greets patients and answers multi-line telephone and fax.


    PRINCIPALDUTIES

    ANDRESPONSIBILITIES
    Schedule and input all appointments scheduling module in a timely and efficient manner. Assure all

    pre-procedure/preoperative

    activities are scheduled or completed. Manages patient cancellations center cancellations (e.g. equipment issues) and additions to schedule in accordance to center scheduling parameters.

    Print

    patient

    schedule

    and

    pull

    patient

    charts

    daily.

    Facilitates the admission process by professionally greeting all patients and visitors and obtain patient identification and insurance information to initiate admissions process.

    Assemble file and maintain patient medical records and financial records in a

    confidential and secure manner
    Complete front-end process of billing procedure ensuring all information is entered into the computer registration module.
    Performs Insurance Verification process and completes all required processes for prior authorizations or other actions required by payor.
    Assist

    with

    patient

    transportation

    if

    the

    patient

    qualifies

    per

    the Company Transportation

    Policy.
    Ensure appropriate signatures are included on all necessary chart

    and

    admissions

    data

    in

    accordance

    with


    FMCNA
    policies

    and

    procedures.

    Ensure accuracy when scanning and filing documents and completes within 24 hours of completed visit including physician reports to referral sources.

    Communicate all changes about procedure and insurance which is identified during patient visit to appropriate internal parties and directly to the patient record immediately.

    Perform daily encounter checks to assure reporting accuracy. – what is this?
    Coordinates collection processing maintenance storage retrieval documentation and distribution of medical records per policy and procedure.
    Assures documentation of logs of medical record release.

    Provides information to parties engaged in research or study projects involving patient care and utilization of services in accordance with policy.

    Oversees the materials going in and out of the office including

    inventory shipments and deliveries.
    Other

    duties

    as

    assigned.

    PHYSICAL DEMANDS AND WORKING CONDITIONS:


    The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
    Day to day work includes desk and computer work and interaction with patients facility staff and physicians.

    SUPERVISION:
    None

    EDUCATION:
    High School Diploma or an equivalent combination of education and experience Associate Degree or higher preferred

    EXPERIENCE AND REQUIRED SKILLS:
    1 – 2 years' related experience preferably in a medical setting with insurance billing.
    Proficient in the use of computers and related software such as Microsoft Office is necessary.
    Ability

    to

    handle

    several

    tasks

    simultaneously.
    Ability to adapt to supporting software applications.


    EO/AA Employer:
    Minorities/Females/Veterans/Disability/Sexual

    Orientation/Gender Identity
    Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
    "The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills and competencies and may fall outside of the range shown.


    Hourly Rate:
    $ $28.00"


    EO/AA Employer:
    Minorities/Females/Veterans/Disability/Sexual

    Orientation/Gender Identity
    Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
    About Us


    Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

    Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the

    #1 Top Workplace in the area.
    Join our Talent Network

    Let's stay connected Joining our talent network allows us to send you new job opportunities

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