-
Implementation Specialist II
3 weeks ago
Wausau Financial Systems Minneapolis, United StatesImplementation Specialist II page is loaded · Implementation Specialist II · Apply locations Minneapolis, MN, USA Kansas City-MO-USA Atlanta, GA, USA time type Full time posted on Posted 3 Days Ago job requisition id 232167WD Responsible for the successful implementation of Delu ...
-
Senior Implementation Specialist
4 weeks ago
Outsell Corporation Minneapolis, United StatesJob Description · Job DescriptionWHO WE ARE · Outsell is a leading customer engagement platform that listens, predicts and engages with customers at scale, delivering measurable improvements in sales, profitability and customer loyalty. We are based out of Minneapolis, MN with ex ...
-
Software Implementation Specialist
1 day ago
Taylor Communications Minneapolis, United StatesLet Us Power Your Potential Taylor Corporation is a dynamic, diversified company with big plans for the future- and your career. We power our employees' potential and strive to create opportunity and security for every member of the team. If you're ready for something bigger - mo ...
-
Implementation Specialist
4 days ago
AcuStaf Software Minneapolis, United StatesJob Description · Job DescriptionCompany Description · AcuStaf is an industry leader in Labor Management Software. Founded in 1979, AcuStaf provides Time & Attendance, Scheduling, and Staffing Solutions to 24/7 industries. AcuStaf is looking for motivated team members to work col ...
-
Implementation Specialist
3 weeks ago
U.S. Bank Minneapolis, United StatesImplementation Specialist page is loaded · Implementation Specialist · Apply locations Minneapolis, MN Atlanta, GA Oshkosh, WI Milwaukee, WI San Francisco, CA time type Full time posted on Posted Yesterday job requisition id At U.S. Bank, were on a journey to do our best. Helpin ...
-
Implementation Specialist
3 weeks ago
U.S. Bank Minneapolis, United StatesAt U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each ...
-
Implementation Specialist
2 weeks ago
Outsell Corporation Minneapolis, United StatesJob Description · Job DescriptionWHO WE ARE · Outsell is a leading customer engagement platform that listens, predicts and engages with customers at scale, delivering measurable improvements in sales, profitability and customer loyalty. We are based out of Minneapolis, MN with ex ...
-
Baker Tilly Minneapolis, United StatesOverview Baker Tilly US, LLP (Baker Tilly) is a leading advisory CPA firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles and Chi ...
-
Implementation Specialist Remote
4 days ago
Acustaf Software Minneapolis, United StatesJob DescriptionPosition: Implementation SpecialistType: Full-time, Exempt, Remote & On-site TravelLocation: Bloomington, MNBenefits: Medical, Dental, Vision, Paid Holidays, Paid Time Off, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k)Position Summary:The Impl ...
-
Senior Implementation Specialist
3 weeks ago
Outsell (Minneapolis) Minneapolis, United StatesOutsell is a leading customer engagement platform that listens, predicts and engages with customers at scale, delivering measurable improvements in sales, profitability and customer loyalty. We are based out of Minneapolis, MN with extensions of our team located throughout the US ...
-
Implementation Specialist II
3 weeks ago
Deluxe Corporation Minneapolis, United StatesResponsible for the successful implementation of Deluxe-proposed solutions and configurations on projects as assigned while meeting the client billability levels and billing rates as established for this position. Prepare implementation status reports for project managers, client ...
-
DentalMonitoring Minneapolis, United StatesJob Description Job Description Salary:Dental Monitoring is a MedTech Scale-up experiencing tremendous growth. We are looking for new talents to integrate our teamDental Monitoring in a few words?A solution at the cutting edge of artificial intelligence and image analysis in the ...
-
Dental Monitoring Minneapolis, United StatesDental Monitoring is a MedTech Scale-up experiencing tremendous growth. We are looking for new talents to integrate our teamDental Monitoring in a few words?A solution at the cutting edge of artificial intelligence and image analysis in the dental field, enabling remote support f ...
-
HR Implementation Specialist
3 weeks ago
Ultimate Staffing Services Saint Paul, United StatesJob Description · Job DescriptionWe are hiring for a HR Implementation Specialist to lead the transition from Paychex to Paycor. Must have hands on experience with an HRIS implementation · Job Duties/Description: · Collaborate with leadership and internal technical teams to enha ...
-
Implementation Specialist
3 weeks ago
Excelforce Chester, United States· We are a full service HCM company, we provide an interface for companies to handle all Labor Management needs. Including HR, Payroll, Time & Labor, recruitment, onboarding etc. · Job Description: · We are looking to fill an open "Implementation Specialist" role. This person ...
-
Merrick Community Services Saint Paul, United StatesJob Description · Job DescriptionBe part of a community services team on the East Side of Saint Paul · In this role, you will strengthen Merrick's service to the East Side of Saint Paul through implementation of process improvement and data collection strategies, as well as assi ...
-
isolved Implementation Specialist
3 weeks ago
Payroll Solutions LLC Hopkins, United StatesJob Description · Job Description · What's the role? · Our Implementation Specialists are responsible for the successful conversion of clients onto the isolved HCM platform by working with leadership and the client to ensure a smooth transition from their previous HCM or payrol ...
-
Implementation Specialist II
3 days ago
Deluxe Shoreview, United States Full timeResponsible for the successful implementation of Deluxe-proposed solutions and configurations on projects as assigned while meeting the client billability levels and billing rates as established for this position. Prepare implementation status reports for project managers, client ...
-
Chief physician
1 week ago
Phoenix Technologies Hiawatha, United StatesOn behalf of our client, a renowned rehabilitation clinic in the Neubrandenburg area with approximately 240 beds, we are looking for you as part of our personnel consulting in the position of: · Chief Physician (m/w/d) Psychiatry and Psychosomatics | Rehabilitation · The offer ...
-
Apex Solutions Hiawatha, United StatesOUR COMPANY CULTURE: · At our company, we value appreciation and a family-like atmosphere. You will have the opportunity to work independently and contribute your ideas, while also taking on responsibility. We believe in teamwork and support each other to achieve success together ...
Implementation Specialist - Minneapolis, United States - Outsell (Minneapolis)
Description
Hybrid - Located in MN, Minneapolis, MN, US3 days ago
Requisition ID: 1169
WHO WE ARE
Outsell is a leading customer engagement platform that listens, predicts and engages with customers at scale, delivering measurable improvements in sales, profitability and customer loyalty.
We are based out of Minneapolis, MN with extensions of our team located throughout the US.Our culture at Outsell is constantly evolving where amazing people (like you) can do their best work. If you are ready to start and grow your career at a values-based company where we live out our core values of
Customer ,
Quality ,
Caring ,
Teamwork ,
Innovation ,
Initiative , and
Integrity , you've come to the right place. Visit
Why Outsell
for more information.
WHAT WE NEED
We're looking for an Implementation Specialist to join our team
The Implementation Specialist will partners with Sr. Implementation Specialist to ensure all onboarding tasks are completed per contract agreement or SOW. Collaboratively ensures all internal and external project stakeholders are updated regarding onboarding task status.
Select Responsibilities Include:
Assists Sr. Implementation Specialist in assessing Net New and Upgrade dealer information to collaborate on specific task assignments.
Process, follow-up and act as SME for all data needs for your assigned workflow or program
Monitor data order status with external vendors and/or internal processes to ensure timely delivery.
Proactively communicate and coordinate data order status, quality concerns, or other delivery concerns with Sr. Implementation Specialist
Provide back-up, complete tasks, or customer follow-up when Sr. Implementation Specialist is absent or on PTO
Conduct Quality Assurance checks, perform METL functions, upload data to specific dealer client.
Act as an SME for Customer Support team to assist with troubleshooting data lagging issues for existing dealer accounts keeping in line with current SLAs and response targets.
Participate in meetings or professionally communicate with our customers on data troubleshooting or lagging concerns.Open support tickets or cases both internally and externally with vendors as needed to track and resolve Outsell delivery concerns.
Provide input and feedback to Team Lead or Supervisor issues or concerns with vendor deliverables. Assist in prepping for Vendor meetings to include missing data feeds or expected data delivery timeframes.Proactively update Team Lead and/or Dealer Support Supervisor on any vendor delivery issues or concerns especially those that impact our onboarding timelines.
Assist Sr. Implementation Specialist with administrative tasks such as assign from dates, Package Manager adjustments and Salesforce task completion.Answers incoming phone calls, forward or transfers calls, attends to or responds to voicemail messages.
Create and/or advise on documentation and training materials.
Explore process and function optimization with team leadership and internal partner teams.
Personally demonstrate the values of Outsell in everyday interactions both inside and outside of the company.
Perform other duties as required
WHO WE WANT
If you have the following education, experience, and competencies, this might be the role for you
Education and Experience:
Two Year Degree; and
One (1)+ years Technical Client Service or similar experience; or
A combination of education and work experience is necessary to perform essential functions.
Preferred:
Experience with Salesforce; and automotive experience
Technical/Functional Competencies and Traits:
Written and verbal communication skills
Process and Detail-orientation
Ability to prioritize and organize activities, maintain multiple workflows and tasks simultaneously.
Internal and external customer facing communication.
Applied knowledge with MS Office (Outlook, Excel, Word, PowerPoint)
Ability to implement efficiency enhancing tools and processes
Troubleshooting, problem solving
Knowledge of Outsell and vendor systems
Knowledge of Outsell organization (functions – analytics, success)
Ability to comprehend abstract processes.
Highly motivated to work in a fast-paced, entrepreneurial, results-oriented culture.
Demonstrate ability to care about team members and work together collaboratively.
TRAVEL/LOCATION
Commuting by car and plane to headquarters periodically.
This position is hybrid based in the Minneapolis headquarters.
WHAT'S IN IT FOR YOU
Here at Outsell, caring is one of our core values. We demonstrate that by providing top-notch total rewards package for our associates as you grow professionally and personally.
In addition to a rewarding career where you get the opportunity to make a tangible impact on our customers and communities, we offer the following to all full-time associates:
Competitive pay with discretionary bonuses for above-and-beyond performance
Hybrid and remote work arrangements
Affordable Medical, Dental and Vision Benefits
Health Savings Account with company contributions
401(k) with company match
Company-paid employee life insurance
Company paid long-term disability
Dependent Care Flexible Spending Account
Generous time off
Unlimited paid time off
9 paid holidays
Paid family and medical leave
We are an equal opportunity employer and value diversity and inclusion at our company.
We do not discriminate based on race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other class protected by local, state, or federal law.
Our commitment to diversity and inclusion extends to all aspects of employment, including recruitment, hiring, promotion, training, compensation, benefits, and other terms and conditions of employment.
To request an accommodation for the application process, please email.
#J-18808-Ljbffr
