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    Operations Team Member - Naples, United States - The Sports Facilities Companies

    The Sports Facilities Companies
    The Sports Facilities Companies Naples, United States

    1 week ago

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    Description

    Job Description

    Job Description

    OPERATIONS TEAM MEMBER - Paradise Coast Sports Complex

    Sports Facilities Management, LLC

    LOCATION: Naples, FL

    DEPARTMENT: OPERATIONS

    REPORTS TO: ASSISTANT GENERAL MANAGER

    STATUS: PART-TIME (NON-EXEMPT)

    ABOUT THE COMPANY:

    Paradise Coast Sports Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Naples, FL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

    Paradise Coast Sports Complex is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

    SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

    POSITION SUMMARY:

    The Operations Team Member will be responsible for a variety of duties dependent upon the need for the day, while providing participants, members and/or guests an excellent experience in every aspect.

    PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

    • Ensure correct equipment is available for games, and proper set up of all play areas
    • Ensure games start on time and are scored accurately
    • Monitor all game play areas including turf and courts
    • Maintain and control trash in all areas of the park and buildings
    • Monitor, maintain and service restrooms in all areas of the parks and buildings
    • Consistently communicate issues and relevant updates to your supervisor and applicable SMPA Team members
    • Assist with the coordination of all venue programming and applicable events
    • Assist other departments as needed
    • Greet guests and provide answers and directions as needed
    • Provide courteous and friendly service to all guests and staff
    • Be knowledgeable about prices, leagues, and events
    • Respond to all incidents, accidents, injuries, and altercations. Complete and file corresponding paperwork as necessary
    • Know and enforce the facility's policies, procedures, and rules
    • Take one shift-lead responsibilities that are earned/awarded based on merit & experience
    • All other duties as assigned

    THE IDEAL CANDIDATE HAS:

    • 2-4 years of experience in the Sports/Recreation field
    • Strong eye for detail and safety compliance
    • Experience operating an electric scoreboard
    • Experience in coaching or mentoring athletes or children
    • Proven success in being a quality team member
    • Experience with baseball, softball, soccer, football, lacrosse, basketball, pickleball and/or volleyball events
    • Experience and success in customer service, leadership, and organization
    • Action-oriented personality with a 'get it done' attitude and proficiency for efficiency

    MINIMUM QUALIFICATIONS:

    • Can work with a wide variety of age groups
    • Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessary
    • Excellent communication skills, both verbal and written
    • Ability to maintain focus in a high-volume, fast-paced environment
    • Must have excellent guest service skills
    • Must be detail-oriented and have outstanding organizational skills
    • Ability to multi-task and prioritize
    • Ability to remain calm and focused in difficult and stressful situations
    • Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team Members
    • Must work well with others
    • Commitment to the safety and wellbeing of others
    • Have sports experience or a strong interest to learn

    WORKING CONDITIONS AND PHYSICAL DEMANDS:

    • Must be able to lift 40 pounds waist high
    • May be required to sit or stand for extended periods of time, whether indoors or outdoors, and squat, stoop, or bend into awkward positions while performing job functions
    • Facility has intermittent noise
    • Will be required to operate a computer
    • Must be able to walk intermittently
    • Must be able to safely operate a Utility Vehicle
    Job Posted by ApplicantPro
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