- Actively engage and provide best in class service to our customers nationwide
- Effectively assess and troubleshoot customer needs
- Utilize problem solving skills to resolve customer questions and concerns
- Analyze customer and warehouse data to; determine how many times a day a customer gets delivery, warehouse cut off times, and when product can be shipped to the customer
- Work in a fast-paced environment to answer high volume of calls
- Process customer orders efficiently and in a timely manner
- Knowledgeable in 30+ tire brands
- Research and provide information on availability, pricing, and applications
- May perform special projects or handle specialty areas as assigned
- Partner with warehouse operations in regard to product logistics
- Partner with Operations and Sales to offer customer and product support.
- Use sound judgement when making decisions and thinking through various scenarios
- Live our values of High Performance, Caring Relationships, Strategic Foresight, and Entrepreneurial Spirit
- Find A Better Way by championing continuous improvement and quality control efforts to identify opportunities to innovate and improve efficiency, accuracy, and standardization
- Continuously learn and develop self professionally
- Support corporate efforts for safety, government compliance, and all other company policies & procedures
- Perform other related duties as required and assigned
- Pay starts at $20.00/ hour
- Must be at least 18 years of age with a HS Diploma/GED
- 2 years of related customer service experience
- An effective communicator who understands the importance of listening and being empathetic
- Strong attention to detail and deadlines
- Proficient use of multiple software programs such as Excel, PowerPoint, Word, and related order management systems
- Utilize out of the box thinking to problem solve with customers under diverse situations
- Ability to read and interrupt data (customer, pricing, availability, etc.)
- Ability to work and grow in a fast-paced, high-volume call center environment
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Services Specialist
1 week ago
Loma Linda University Loma Linda, United States**Job Summary**:The Service Specialist serves as a liaison between University Records and School records offices. Cross trains on all basic University Records office functions for purposes of training and implementing processes in coordination with the schools. May provide guidan ...
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Customer Service Specialist I
1 week ago
ABIDSS, Inc. Loma Linda, United StatesOverview: · Do you have exceptional **customer skills** and consider yourself **highly organized**? If so, our Customer Service Specialist based out of our **Loma Linda, CA** office may be the role for you · The **Customer Service Specialist's** primary objective role is to estab ...
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Community Service Specialist
2 weeks ago
California State University, San Bernardino San Bernardino, United States**Community Service Specialist (Community Service Specialist I), Parking Administration** · **California State University, San Bernardino** · **Job No**: 538478 · **Work type**: Staff · **Categories**: Unit 7 - CSUEU - Clerical and Administrative Support Services, Probationary, F ...
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Housing Services Specialist
2 weeks ago
Housing Authority of the County of San Bernardino San Bernardino, United States**Salary** · - $46, $57,888.48 Annually**Location** · - Housing Programs Office - 672 S. Waterman Ave San Bernardino, CA**Job Type** · - Full-time**Job Number** · **Department** · - Housing Services**Division** · - HPO - Waitlist**Opening Date** · - 05/14/2024**Closing Date** · - ...
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Business Services Specialist
3 weeks ago
San Bernardino County San Bernardino County, CA, United States**The Job**: · - The **Workforce Development Department** is recruiting for **Business Services Specialists,** who serve as the initial point of contact in engaging businesses, organizations, education, and government agencies. Business Services Specialists conduct outreach; work ...
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Community Service Specialist
2 weeks ago
California State University San Bernardino, United States**Job no**: 538478 · **Work type**: Staff · **Location**: San Bernardino - San Bernardino Campus · **Categories**: Unit 7 - CSUEU - Clerical and Administrative Support Services, Probationary, Full Time, Safety, On-site (work in-person at business location) · **Job Summary** · Und ...
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Financial Services Specialist
3 weeks ago
Loma Linda University San Bernardino, United States**Job Summary**:The Financial Services Specialist coordinates the accurate and complete registration for patients of all reimbursement types. Is responsible for verifying eligibility and benefits for both physician and hospital based services, entering patient demographics, and c ...
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Cemetery Services Specialist
3 weeks ago
SCI Shared Resources, LLC Colton, United States Full timeOur associates celebrate lives. We celebrate our associates. · Consider the possibilities of joining a Great Place to Work · Participates in openings and closings for interments, entombments, inurnments, and disinterment as well as the installation of memorials and markers. Perfo ...
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Cemetery Services Specialist
2 weeks ago
Service Corporation International Colton, United StatesOur associates celebrate lives. We celebrate our associates. · Consider the possibilities of joining a Great Place to Work · Participates in openings and closings for interments, entombments, inurnments, and disinterment as well as the installation of memorials and markers. Perfo ...
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Fleet Services Specialist
1 week ago
San Bernardino County San Bernardino County, CA, United States**The Job**: · - The **Fleet Management Department **is recruiting for **Fleet Services Specialist**s **who service and perform preventive maintenance work on automobiles, trucks, heavy construction equipment, fuel dispensers, fuel delivery systems or fuel storage tanks. · **NOTE ...
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Sapphire Enterprises Loma, United StatesWe, Hanse-Service International Freight Forwarding GmbH, are an internationally operating logistics company specializing in logistics for the pharmaceutical and bio industries. Founded in 1983, we are still owner-managed and have been successful in logistics for over 40 years. As ...
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Employment Services Specialist Trainee
1 week ago
San Bernardino County San Bernardino County, CA, United States**The Job**: · - The Transitional Assistance Department is recruiting for **Employment Services Specialist Trainees** who work directly with program customers in the County's _CalWORKs_ or _Behavioral Health _programs assessing employability, providing services needed to obtain e ...
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Customer Service Specialist
3 weeks ago
AutoTrader Ontario, United StatesThe role of the Customer Support Specialist is to provide customer-focused day-to-day support to specific clients and dealer groups doing business with autoTrader. This role also serves as the internal primary point of contact between the customer and the autoTrader for specific ...
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Arc Service Specialist
1 week ago
HUB International Riverside, United StatesAbout The ARC · The Accounting Resource Center (ARC) is the Accounting Help Desk for the HFC. The ARC's customers include the regional servicing teams, regional leaders, and the regional finance teams. Although we are part of Accounting, the ARC team does not perform any Accounti ...
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Vehicle Service Specialist
1 week ago
Valvoline Redlands, United StatesValvoline - JobID: [Automotive Technician] As a Vehicle Service Specialist at Valvoline, you'll: Help keep the guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles; Change oil; Check and refill fluids ...
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Customer Service Specialist
1 week ago
U.S. Venture Redlands, United StatesPOSITION SUMMARY · As influential problem solvers, Customer Service Specialist - Offer best in class service and possess a wealth of tire knowledge makes a real difference to our customers. Using your through training on U.S. AutoForce products to solve problems and provide supp ...
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Customer Service Specialist
5 days ago
Cascade Enterprises Muscoy, CA, United States Freelance**For our renowned logistics client in Muscoy, CA, we are currently seeking a Customer Service Clerk (m/f/d) as part of direct personnel placement.** · **Your responsibilities:** · - Organizing sea freight shipments · - Maintaining and supporting customer relationships · - Creati ...
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San Bernardino County San Bernardino, United States**The Job**: · - The **Human Services Program Integrity Division (HS PID) **and the** Human Services Research, Outcomes, and Quality Support (HS ROQS) **units are recruiting for **Human Services System (HSS) Quality Review Specialists** who perform quality review work for one or ...
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Customer Service Specialist
5 days ago
MCP Services LLC Corona, United StatesAre you drawn to the exciting world of manufacturing, eager to play a pivotal role in driving success? Join our team as a valued Senior Customer Service Specialist, where your passion for excellence and knack for problem-solving can make a lasting impact. · Your Responsibilities: ...
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Services Specialist
6 days ago
Loma Linda University Medical Center Loma Linda, United StatesJob Description · Job Summary: The Service Specialist serves as a liaison between University Records and School records offices. Cross trains on all basic University Records office functions for purposes of training and implementing processes in coordination with the schools. May ...
Customer Service Specialist - Redlands, United States - U.S. Venture
Description
POSITION SUMMARY
As influential problem solvers, Customer Service Specialist - Offer best in class service and possess a wealth of tire knowledge makes a real difference to our customers. Using your through training on U.S. AutoForce products to solve problems and provide support that keeps our customers informed.We're looking for someone who possesses these top traits: communication, results-driven, problem solver, patient, and thinks outside the box. Our call center focuses on wholesale distribution (we don't sell directly to the public).
JOB RESPONSIBILITIES
QUALIFICATIONS
Required:
U.S. Venture requires that a team member have and maintain authorization to work in the country in which the role is based. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residencyunless based on business need.
U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture.
Our company is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at
Customer Service Specialist professionals in Redlands
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Kaelee Contreras
Previous Staff Member
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Jenifer Guerra Sandoval
Optician
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Dakota Bailey
Trainer/Problem Solver
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dorothy clerk
College student
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THERESA ORTEGA
Administrative Assistant
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Ashley Ortiz
Exceptional customer service representative