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    Customer Service Representative - Victorville, United States - Morphius Corp

    Morphius Corp
    Morphius Corp Victorville, United States

    3 weeks ago

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    Description

    We are looking for a full-time employee who will provide customer support to the organization. This position implements support as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Full training is provided in learning a product line to inform, assist and educate customers on how products work.

    (Remote for California Residents Only)

    Responsibilities of a Customer Service Representative:

    • Interact with customers daily to inform of client products and services
    • Perform a needs assessment of the customer and recommend products and services or pass along consumer leads to the sales department depending on level of expertise.
    • Ensure and provide quality service to external customers.
    • Answer all customer inquiries in a timely and professional manner.
    • Process orders with high level accuracy.
    • Maintain a positive representation of the company and associated brands at all times
    Requirements of a Customer Service Representative:
    • Must have great attention to detail.
    • Must be a team player.
    • Previous customer service and sales experience is a plus.
    • Must have strong communication skills.
    • Must be personable and comfortable interacting with customers daily.
    • Desire to participate in professional development and take on new responsibilities
    • Self-motivated and comfortable working both independently and as part of a team
    • Customer service or customer relationship experience
    Benefits:
    • Health insurance reimbursement for all staff (upon qualification)
    • Life insurance at no cost
    • Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan)
    • UNION BENEFITS - Our staff also belong to a union which includes benefits
      • Free college classes for all members
      • Student Debt Reduction Program
      • Scholarship access for members and their children
      • Union provides life insurance (in addition to our company) for all members
      • Roadside assistance for all members
      • Identity Theft Protection for all members
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