Holiday expert - Carrollton, IN, United States - Matrix Dynamics

James Miller

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James Miller

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Freelance
Description

Have you already thought about vacation today? Then become part of our motivated service center team in Leipzig, IN and support our customers as a competent and solution-oriented contact person for all questions related to vacation.

Thanks to your communicative nature, you enable our customers to book their next dream vacation quickly and easily.

After comprehensive training, you will increase customer loyalty and actively contribute to the success of ab-in-den- as a Customer Care Specialist (m/f/d) in Leipzig or Berlin.


The Invia Group is a pan-European market leader in the online travel sector, bringing together leading online travel portals in Europe under one roof.

Whether package tourists or individual travelers, for business trips or family vacations - with our tourism offers, we reach a wide range of target groups.

The company, based in Leipzig, includes well-known online travel agencies such as ab-in-den- and


Your tasks:

  • Advising and supporting our customers on travel and vacation bookings
  • First point of contact for inquiries from our new and existing customers, and direct communication via phone and email
  • Assisting customers with booking vacation trips and related tourist services (such as car rentals and travel insurance)
  • Booking and recording travel data and services in our systems

Your profile:

  • You have a communicative personality and enjoy customer conversations
  • You possess a service mentality and customer orientation
  • You have good time and organizational management skills
  • You have PC and internet affinity, as well as secure

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