- Design comprehensive contact center solutions integrating telephony, chat, email, and social media channels.
- Experience in implementing CRM solutions (Salesforce, Sprinklr, etc.)
- Evaluate and integrate industry-leading systems such as Avaya, NICE, and Zendesk to enhance operations.
- Enable seamless omnichannel communication to ensure consistent customer experiences.
- Implement AI and automation solutions for tasks like virtual agents and sentiment analysis.
- Ensure adherence to security standards, compliance requirements, and performance optimization.
- Degree in Computer Science or related field or a minimum of 5 to 7 years of experience in architecting contact center solutions.
- Proficiency in cloud platforms and contact center technologies, including Avaya, NICE, Zendesk, or others.
- Strong programming skills in Java, Python, or JavaScript.
- Excellent communication and collaboration abilities.
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Contact Center Architect
Found in: Lensa US 4 C2 - 1 day ago
RCG Global Services Orlando, United StatesResponsibilities: · Please ensure you read the below overview and requirements for this employment opportunity completely. Design comprehensive contact center solutions integrating telephony, chat, email, and social media channels. · Experience in implementing CRM solutions (Sa ...
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Network Architect
Found in: Appcast US C2 - 1 day ago
Optomi Orlando, United StatesNetwork Architect - Infoblox · Optomi, in partnership with one of our premiere clients, is looking for a Network Architect to join their Orlando team This position will work with other Network Architects to define system requirements and design the proposed InfoBlox configuration ...
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Network Architect
Found in: Lensa US 4 C2 - 4 days ago
Optomi Orlando, United StatesNetwork Architect - Infoblox · Optomi, in partnership with one of our premiere clients, is looking for a Network Architect to join their Orlando team This position will work with other Network Architects to define system requirements and design the proposed InfoBlox configuratio ...
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Catering Sales Coordinator
Found in: MyJobHelper US C2 - 18 hours ago
Sodexo S A Orlando, United StatesJob Description · Job Listing: Catering Sales Coordinator · At Sodexo Live, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live is more than a ...
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Project Manager Construction
Found in: Lensa US 4 C2 - 3 days ago
Construction Management Orlando, United StatesJob DescriptionJob Description · International · Project/Construction · Management Firm is seeking a Project Manager ("PM") for the following location: · Orlando, FL, with limited travel · Construction Management & Development, Inc. (CM&D) is currently seeking a talented ind ...
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Construction Senior Project Manager
Found in: Lensa US 4 C2 - 5 days ago
Walker & Company, Inc. Orlando, United StatesJob DescriptionJob Description · Walker & Company , established in 1974, is one of Florida's largest privately owned commercial and multifamily construction companies. Our people centered culture seeks career minded professionals that thrive in a team-oriented environment. We ar ...
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network architect
Found in: Lensa US 4 C2 - 1 day ago
Randstad Orlando, United Statesnetwork architect - ipam/infoblox p3. · + orlando , florida · + posted 5 days ago · **job details** · summary · + $72 - $76 per hour · + contract · + bachelor degree · + category computer and mathematical occupations · + reference1050330 · job details · job summary: · *This role ...
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network architect
Found in: Lensa US 4 C2 - 5 days ago
Randstad Orlando, United Statesnetwork architect - ipam/infoblox p3. · + orlando , florida · + posted 1 day ago · **job details** · summary · + $72 - $76 per hour · + contract · + bachelor degree · + category computer and mathematical occupations · + reference1050330 · job details · job summary: · *This role i ...
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network architect
Found in: Lensa US 4 C2 - 2 days ago
Randstad Orlando, United Statesnetwork architect - ipam/infoblox p3. · + orlando , florida · + posted 4 days ago · **job details** · summary · + $72 - $76 per hour · + contract · + bachelor degree · + category computer and mathematical occupations · + reference1050330 · job details · job summary: · *This role ...
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network architect
Found in: Lensa US 4 C2 - 18 hours ago
Randstad Orlando, United Statesnetwork architect - ipam/infoblox p3. · + orlando , florida · + posted 6 days ago · **job details** · summary · + $72 - $76 per hour · + contract · + bachelor degree · + category computer and mathematical occupations · + reference1050330 · job details · job summary: · *This role ...
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network architect
Found in: Lensa US 4 C2 - 3 days ago
Randstad Orlando, United Statesnetwork architect - ipam/infoblox p3. · + orlando , florida · + posted 3 days ago · **job details** · summary · + $72 - $76 per hour · + contract · + bachelor degree · + category computer and mathematical occupations · + reference1050330 · job details · job summary: · *This role ...
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network architect
Found in: Lensa US 4 C2 - 4 days ago
Randstad Orlando, United Statesnetwork architect - ipam/infoblox p3. · + orlando , florida · + posted 2 days ago · **job details** · summary · + $72 - $76 per hour · + contract · + bachelor degree · + category computer and mathematical occupations · + reference1050330 · job details · job summary: · *This role ...
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Network Administrator
Found in: Appcast Linkedin GBL C2 - 4 days ago
AmpThink Orlando, United StatesAmpThink is a leading provider of Technology systems for world class stadiums and arenas throughout North America. This position is based in the Kia Center in Orlando, FL. We're offering the opportunity to support and maintain complex stadium and arena networks. This role will be ...
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Vascular Surgery Opportunities – Central Florida –
Found in: J-Vers US C2 - 5 days ago
AdventHealth Central Florida Orlando, United StatesAdventHealth is looking for dynamic and hardworking vascular surgeons to help expand and develop our programs across Central Florida. We currently have two distinct positions available - one dedicated to the AdventHealth Waterman campus in Lake County and our other position will ...
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Senior Project Manager
Found in: Lensa US 4 C2 - 5 days ago
Procon Consulting Orlando, United StatesProcon Consulting, a fast-growing professional services firm in McLean, VA with expertise in construction management (CM), project controls, construction-related technology, space planning, and facilities management, seeks a Construction Project Manager for a long term opportunit ...
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Senior Project Manager, Contact Center
Found in: Lensa US 4 C2 - 1 day ago
Presidio Orlando, United States· SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT · Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starte ...
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Plant Manager
Found in: Appcast US C2 - 1 day ago
Preferred Materials, Inc Orlando, United StatesPreferred Materials - Concrete Division, part of CRH South Division, is a leading supplier of ready mix concrete, concrete block, rebar and building materials in the state of Florida, providing the highest product quality and service in the construction industry. With headquarter ...
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Software Engineering lead
Found in: Lensa US 4 C2 - 3 days ago
latitude Orlando, United StatesSoftware Engineering lead (Someone passionate about sports) · Responsible for ensuring that the product vision is realized through excellence in execution · Serves as part of the senior staff, working in an interdisciplinary manner with their peers in other departments · Enable ...
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Manager (Business Process Development), Disputes
Found in: Lensa US 4 C2 - 1 day ago
CardWorks Servicing, LLC Orlando, United StatesManager (Business Process Development), Disputes · CardWorks Servicing, 9200 SouthPark Center Loop, Orlando, Florida, United States of America · Req #9314 · Tuesday, April 9, 2024 · CardWorks Servicing ("CWS") is one of the largest privately-held provider of outsourcing service ...
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Salesforce Technical Delivery Manager
Found in: Lensa US 4 C2 - 1 day ago
GSPANN Technologies Orlando, United StatesAbout GSPANN · Headquartered in Milpitas, California (U.S.A.), GSPANN provides consulting and IT services to global clients, ranging from mid-size to Fortune 500 companies. With our experience in retail, high technology, and manufacturing, we help our clients transform and delive ...
Contact Center Architect - Orlando, United States - RCG Global Services
Description
Responsibilities:
Requirements:
Preferred:
Industry certifications (e.g., CCNA, AWS Certified Solutions Architect).
DevOps experience and familiarity with agile methodologies.