Jobs
>
Orlando

    Salesforce Technical Delivery Manager - Orlando, United States - GSPANN Technologies

    GSPANN Technologies
    GSPANN Technologies Orlando, United States

    2 weeks ago

    Default job background
    Description
    About GSPANN

    Headquartered in Milpitas, California (U.S.A.), GSPANN provides consulting and IT services to global clients, ranging from mid-size to Fortune 500 companies.

    With our experience in retail, high technology, and manufacturing, we help our clients transform and deliver business value by optimizing their IT capabilities, practices, and operations.

    Counting on our nine offices, including five delivery centers, and over 1850 employees globally, we offer the intimacy of a boutique consultancy with the capabilities of a large IT services firm.

    Technical Delivery Manager – Salesforce

    Location:
    Orlando, FL or Fremont, CA (Remote)

    Duration:
    Fulltime

    Key Facts along with the Job description below-Must have experience with Salesforce Implementation with core Salesforce service cloud and salesforce cloud
    Must have SFMC experience.
    We are looking for Senior Delivery Manager - Senior Architect - who can Run a program and can talk to the customer


    Description:


    We are seeking an experienced and dynamic Salesforce Delivery Manager to lead and drive the successful delivery of Salesforce projects and initiatives.

    As the Salesforce Delivery Manager, you will be responsible for overseeing the planning, execution, and successful delivery of Salesforce solutions, ensuring they meet the business needs and exceed client expectations.

    Your expertise in Salesforce technology, project management, and team leadership will be instrumental in achieving project objectives while maintaining a high level of customer satisfaction.


    • Lead the end-to-end delivery of Salesforce projects, including scope definition, resource allocation, timeline management, and quality assurance.
    • Collaborate with cross-functional teams, including consultants, developers, analysts, and stakeholders, to ensure project milestones are met on time and within budget.
    • Provide expert guidance and consultation to clients and team members on Salesforce best practices, solutions, and opportunities for process improvements.
    • Participate in client discussions and presentations to showcase the Salesforce capabilities and create solutions to meet specific client needs.
    • Act as Thought Leader. Represent our Salesforce expertise across all digital channels, present at industry events and present competencies in presales opportunities.
    • Serve as the primary point of contact for clients, fostering strong relationships, and understanding their business needs and requirements.
    • Handle client escalations and work towards resolution in a professional and efficient manner
    • Monitor project progress, identify risks, and implement mitigation strategies to ensure successful project delivery.
    • Work closely with the sales and business development teams to review and assess project proposals and ensure that they align with the organization's capabilities and strategic objectives.
    • Collaborate with stakeholders to develop competitive and compelling project proposals, considering the scope, budget, timeline, and resource requirements.
    • Work with sales & other practice delivery leaders to drive new business / joint successes at existing accounts.
    • Lead, mentor, and inspire a team of Salesforce professionals, encouraging collaboration, skill development, and high performance.
    • Conduct performance evaluations, set performance goals, and provide regular feedback to team members to enhance their capabilities and growth.
    • Manages billable utilization for the team to the defined targets for the practice.
    • Collaborate with talent acquisition teams to identify and recruit top Salesforce professionals, including administrators, developers, and consultants.
    Qualifications


    • Industry experience of a 15+ years, with the majority specifically in the CRM/CX area
    • 8+ years of Solutioning/Delivery Experience with Salesforce platform
    • Salesforce Implementation with core Salesforce Service cloud and salesforce cloud SFMC.
    • 5+ years' experience working in a leadership role with a IT Services / Consulting firm.
    • Prior experience in managing teams of 100+ FTE's in a tiered structure.
    • Expert-level understanding of the Salesforce product suite, including Sales, Service, Marketing, Community, and Analytics capabilities.
    Experience / knowledge of vertical clouds is a big plus.


    • CRM Consultant / Architect certifications in Salesforce CRM Platforms is required.
    • Ability to drive the CRM Solution and estimation with minimal supervisor involvement and should be able to work independently.
    • Demonstrated experience in handling complex client relationships and managing client expectations.
    • Strong analytical and problem-solving abilities with a focus on driving results and delivering value to clients.
    • Demonstrable ability to identify expansion opportunities and cultivate client relationships.
    • Project management expertise with a track record of successfully managing multiple projects simultaneously.
    • Excellent communication and interpersonal skills to effectively engage with clients, stakeholders, and team members.
    • Good presentation & articulation skills with demonstrated ability in sharing and explaining complex concepts, creative and proactive thinking.
    • Ability to quickly connect business requirements to functional capabilities and assess the applicability of Salesforce solutions to business problems.
    • Strong knowledge and experience in Salesforce development and configuration, Salesforce APIs & Integration capabilities.
    • Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
    • Understanding of systems architecture and ability to design scalable performance-driven solutions.
    • Understanding of key design patterns and large data volume limitations and standard methodologies
    • Extensive experience using UML to detail technical architectures.
    • Solid understanding of environment management, release management, code versioning standard processes, and deployment methodologies
    • Bachelor's degree is a must. MS/MBA highly preferred.
    Working at GSPANN
    GSPANN is a diverse, prosperous, and rewarding place to work. We provide competitive benefits, educational assistance, and career growth opportunities to our employees. Every employee is valued for their talent and contribution.

    Working with us will give you an opportunity to work globally with some of the best brands in the industry.


    The company does and will take affirmative action to employ and advance in the employment of individuals with disabilities and protected veterans and to treat qualified individuals without discrimination based on their physical or mental disability status.

    GSPANN is an equal opportunity employer for minorities/females/veterans/disabled.

    #J-18808-Ljbffr
  • Ciber

    Delivery Manager

    1 week ago

    Ciber Orlando, United States

    **** · Delivery Manager · Orlando, FL | Job Code: 208036 · **Make a difference** · Ciber Global wants you. Come build new things with us and advance your career. At Ciber Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. Yo ...

  • FIS Global

    Service Delivery Manager

    3 weeks ago

    FIS Global Orlando, United States Full time

    Job Description · We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an i ...

  • Empire Auto Parts

    Last Mile Delivery Manager

    1 week ago

    Empire Auto Parts Orlando, United States

    Job Summary: · We are seeking a skilled and experienced Last Mile Delivery Manager to join our dynamic team in the aftermarket auto parts industry. The Last Mile Delivery Manager will be responsible for overseeing and optimizing the delivery operations, specializing in last mile ...

  • GSPANN Technologies

    Salesforce Technical Delivery Manager

    2 weeks ago

    GSPANN Technologies Orlando, United States

    About GSPANN · Headquartered in Milpitas, California (U.S.A.), GSPANN provides consulting and IT services to global clients, ranging from mid-size to Fortune 500 companies. With our experience in retail, high technology, and manufacturing, we help our clients transform and deliv ...

  • KPMG

    Manager, Business Transformation Delivery

    2 weeks ago

    KPMG Orlando, United States

    **Business Title:** Manager, Business Transformation Delivery · **Requisition Number:** · **Function:** Business Support Services · **Area of Interest:** · **State:** FL · **City:** Orlando · **Description:** · Known for being a great place to work and build a career, KPMG provi ...

  • Empire Auto Parts, LLC

    Last Mile Delivery Manager

    3 days ago

    Empire Auto Parts, LLC Orlando, United States

    Job Description · Job DescriptionJob Summary: · We are seeking a skilled and experienced Last Mile Delivery Manager to join our dynamic team in the aftermarket auto parts industry. The Last Mile Delivery Manager will be responsible for overseeing and optimizing the delivery opera ...

  • Red Lobster

    Manager Campaign Delivery Email

    1 week ago

    Red Lobster Orlando, United States

    ** Manager Campaign Delivery · Email & SMS** · *Share by Email* · **JOB DESCRIPTION: Manager Campaign Management, Email & SMS** · The Manager of Campaign Delivery is a key contributor to the 1:1 Marketing/Loyalty Team which has responsibility for building multi-touch point camp ...

  • Wyndham Destinations

    Program Manager, Digital Delivery

    1 week ago

    Wyndham Destinations Orlando, United States Full time

    We Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated ...

  • The Walt Disney Company

    Delivery Execution Manager, Launch Readiness

    2 weeks ago

    The Walt Disney Company Orlando, United States Paid Work

    At Disney, we are storytellers. We make the impossible possible. The Walt Disney Company is a world-class entertainment and technological leader. Our passion is to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterp ...

  • The Walt Disney Company

    Delivery Execution Manager, Launch Readiness

    3 weeks ago

    The Walt Disney Company Orlando, United States Paid Work

    At Disney, we are storytellers. We make the impossible possible. The Walt Disney Company is a world-class entertainment and technological leader. Our passion is to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterp ...

  • Disney Parks and Resorts

    Delivery Execution Manager, Launch Readiness

    3 weeks ago

    Disney Parks and Resorts Orlando, United States

    Job Summary: · At Disney, we are storytellers. We make the impossible possible. The Walt Disney Company is a world-class entertainment and technological leader. Our passion is to continuously envision new ways to move audiences around the world-a passion that remains our touchsto ...

  • MarineMax

    Service Porter

    5 days ago

    MarineMax Orlando, United States

    **OVERVIEW**: · The Porter is responsible for coordinating and maintaining customer pick-ups and deliveries, assisting the delivery captain with new boat deliveries, maintaining all company vehicles and equipment, unloading all new boat deliveries, and assisting with yard and bui ...

  • C4 Advanced Tactical Systems, LLC

    Expediter Material Control

    4 days ago

    C4 Advanced Tactical Systems, LLC Orlando, United States

    C4 Advanced Tactical Systems, LLC (CATS) is a certified Build to Print, U.S. manufacturer specializing in complex and precision products. We provide many services including manufacturing, integration/testing, environmental testing, quality assurance, and logistics services. · Our ...

  • WALGREENS

    Inventory Specialist, Micro-Fulfillment Center

    2 days ago

    WALGREENS Orlando, United States Full time

    Job Summary: · Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire facility or pharmacy. Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. ...

  • Disney Experiences

    Technical Product Manager

    5 days ago

    Disney Experiences Orlando, United States

    "We Power the Magic" That's our motto at Disney Experiences (DX) Technology & Digital. Our team creates world-class immersive digital experiences for the Company's premier vacation brands including Disney's Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & ...

  • Thales

    Scm, Supply Planning Manager

    2 days ago

    Thales Orlando, United States

    Location: Orlando, United States of America · Thales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world's l ...

  • Abacus Service Corporation

    Order Fulfillment Specialist

    4 days ago

    Abacus Service Corporation Orlando, United States

    : · - Performs spares order management activities to include: quotation, sales order entry, order acknowledgement, order changes, order status, order fulfillment coordination to meet order delivery commitment, and invoicing. · - Responsible to verify spares order booking and entr ...

  • CPG Enterprises of Orlando, Inc.

    Dispatcher

    3 days ago

    CPG Enterprises of Orlando, Inc. Orlando, United States

    **Join Our Team as a Dispatcher in the Transportation Industry** · Are you a detail-oriented individual with a passion for logistics and communication? Our freight broker transportation company, operating across Florida, is seeking a dedicated Dispatcher to join our team. If you ...

  • Marriott Vacations Worldwide

    Purchasing and Receiving Clerk

    2 days ago

    Marriott Vacations Worldwide Orlando, United States

    **Shift**: 1st shift · **Requirement**: Valid Driver's License with a good driving record · **Pay**:$19.00/hour · **JOB SUMMARY** · Receive, unload, and process deliveries and account for incoming freight based on invoice and receiving reports. Stage merchandise by department, ma ...

  • Disney Experiences

    Manager Software Engineering

    2 days ago

    Disney Experiences Orlando, United States

    "We Power the Magic" That's our motto at Disney Parks, Experiences and Products Technology & Digital. Our team creates world-class immersive digital experiences for the Company's premier vacation brands including Disney's Parks & Resorts worldwide, Disney Cruise Line, Aulani, A D ...