System Support Specialist - Princeton, United States - Sharp Decisions

Sharp Decisions Princeton, United States

2 weeks ago

Technology / Internet

Description

Job Title -System Support Specialist

Location- Princeton, NJ

Pay rate- $37/hr

Contract to Hire- 6 months

JOB DESCRIPTION:

Engage in requirements gathering, analyze business processes, and provide recommendations and single sign on solutions to clients and sales

Install, integrate, configure, test, and deploy Identity and Access Management solutions

Provide knowledge transfer, training, and support to new hire and peers as necessary

Remain current on SAML-SSO market trends, tools, methodologies, and best practices

Report status and escalate issues and risks.

Troubleshoot and resolve routine issues and problems.

Meet customer needs within SLAs and quality commitment KPIs

Propose ideas and recommendations; assist with implementing process improvements

Author technical documentation and create documentation for new processes

Bring solutions to customers and help with the migration of customer data

Respond to and address customer issues and concerns, providing exceptional customer support and service

Work on special projects and other duties as assigned by management

QUALIFICATIONS:

Required:

3+ years experience in a customer facing technical role and should be aligned with Access Management solutions

3+ years of hands-on experience in any of Access Management products such as Okta, PingFederate and Microsoft Azure etc.

Must have working experience in integration of multiple applications with any one of above-mentioned Access management tools

Ability to motivate and inspire the team towards achievement of service excellence

Strong knowledge of technologies which impact client solutions including I.T. Infrastructure, Authentication, Connectivity, Content Delivery, Web Services API, XML/HTML, HTTP / HTTPS protocol, SAML and Single Sign-on solutions

Strong project management and project coordination skills

Basic understanding of LDAP and active directory

Ability to coach, train, and provide feedback to team members with the goal of improving skills and accomplishing goals

Advanced problem solving and analytical skills with the ability to evaluate issues/conflicts and make timely decisions that benefit both the customer and the business

Excellent communication skills with ability to explain complex ideas at a level appropriate to the audience

Collaborate with Customer Service colleagues, Technical Support, Sales, Product, internal stakeholders, and customers.

Experience running multiple parallel efforts/projects; Strong multi-tasking skills

Ability to build positive working relationships with external and internal customers through understanding of the technical environment, assess needs and solve problems to facilitate the accomplishment of work goals

Ability to quickly assimilate and apply new information relating to web technologies and information services

Excellent listening, negotiation and presentation skills. Proficiency in Microsoft Office, including Sales Force, and advanced Excel skills.

Preferred:

Experience using Splunk, PingFederate, Microsoft Azure, Salesforce and Jira

Bachelors degree in computer science, or an equivalent combination of education and experience

Thorough understanding and work experience for technologies such as Header based Single Sign On, SAML, OAuth, Ws-Fed, Ws-Trust, IWA based authentication etc.

Desktop Support Specialist

2 days ago

Ovation Workplace Services Princeton, United States

Pay: $ $25.00 per hour · Expected hours: 40 per week · **Benefits**: · - 401(k) · - Dental insurance · - Health insurance · - Paid time off · - Vision insurance · Experience level: · - 4 years · Schedule: · - Monday to Friday · **Experience**: · - Desktop support: 4 years (requir ...
System Support Specialist

1 week ago

Dow Jones Princeton, United States

About us**: · Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more t ...
IT Support Specialist

5 days ago

Norstella Yardley, United States

**Description** · **Technical Support Specialist** · **_Why Norstella?_** Norstella unites market-leading companies that all have a shared goal of improving patient access. Each organization (Evaluate, MMIT, Panalgo, Citeline and The Dedham Group) delivers must-have answers for c ...
IT Support Specialist

2 weeks ago

Financial Information Incorporated Tinton Falls, United States

**IT Support Specialist** · Financial Information Inc, (FII) has an excellent opportunity available for a hands-on, IT support role to provide desktop, infrastructure, and helpdesk support for our employees and customers on our internal systems, and internal and external products ...
Program Support Specialist

2 days ago

Datawize Technologies Inc Trenton, United States

**Program Support Specialist (Data Specialist)** · **Shift: 8:30 AM to 4 PM with 30 minutes (unpaid)** · **Address: 1 John Fitch Way Trenton NJ ** · **Work remotely 2 to 3 days per week** · **Business Casual (75%) and Business Attire (25%)** · Review and enter client information, ...
Program Support Specialist

2 days ago

Datawize Technologies LLC Trenton, United States

**Program Support Specialist** · **Shift: 8:30 AM to 4 PM with 30 minutes (unpaid)** · **Address: 1 John Fitch Way Trenton NJ ** · **Work remotely 2 to 3 days per week** · **Business Casual (75%) and Business Attire (25%)** · **Job Type: Contract** · **Job Duration: 11 Month** · ...
Program Support Specialist

2 weeks ago

Datawize Technologies Trenton, United States

**Program Support Specialist** · **work hours: 8:30 AM - 4:30 PM or 9:00AM to 5PM (must be flexible)** · **lunch period (Unpaid):1 Hour, 12-1** · **Dress Code: Business Casual** · **Parking: Adjacent parking lotLocation: 1 John Fitch Plaza, Trenton, NJ Onsite Role)Contract Durati ...
Program Support Specialist

2 days ago

Datawize Technologies Inc Trenton, United States

**Title : Program Support Specialist** · **Work Hours: 8:30 AM to 4:00 PM** · **lunch period (Unpaid):1/2HR** · **Dress Code: Business Casual (75%) and Business Attire (25%)** · **location: 1 John Fitch Way, Trenton NJ ** · **Office or Remote: Work remotely 2 to 3 days per week** ...
Program Support Specialist

2 weeks ago

Codinix Technologies Inc. Trenton, United States

1. Equipment to be used by the temporary staffing professional(s): Laptop · 2. Computer software to be used: Microsoft Teams, Excel, Word, PowerPoint, Outlook, etc; Adobe · 3. Interview Mode: MS Teams · 4. Knowledge, skills, education, and/or experience: Ex Experience with data a ...
Program Support Specialist

2 weeks ago

Datawize Technologies LLC Trenton, United States

**work hours: 8:30 AM - 4:30 PM or 9:00AM to 5PM (must be flexible)** · **lunch period (Unpaid):1 Hour, 12-1** · **Dress Code: Business Casual** · **Office or Remote: Office/Remote (can discuss)** · **Parking: Adjacent parking lot** · **Location: 1 John Fitch Plaza, Trenton, NJ 0 ...
Program Support Specialist

2 weeks ago

Datawize Technologies Inc Trenton, United States

**work hours: 8:30 AM - 4:30 PM or 9:00AM to 5PM (must be flexible)** · **lunch period (Unpaid):1 Hour, 12-1** · **Dress Code: Business Casual** · **Office or Remote: Office/Remote (can discuss)** · **Parking: Adjacent parking lot** · **Location: 1 John Fitch Plaza, Trenton, NJ 0 ...
Program Support Specialist

2 weeks ago

Codinix Technologies Trenton, United States

1. Equipment to be used by the temporary staffing professional(s): Laptop · 2. Computer software to be used: Microsoft Teams, Excel, Word, PowerPoint, Outlook, etc; Adobe · 3. Interview Mode: MS Teams · 4. Knowledge, skills, education, and/or experience: Ex Experience with data a ...
Program Support Specialist

2 days ago

Codinix Technologies Inc. Trenton, United States

Review and enter client information, and other relevant data into the database system accurately and efficiently. · - Maintain confidentiality and security of sensitive client information. · - Verify data for accuracy and completeness, making corrections as needed. · - Maintain p ...
Program Support Specialist

2 days ago

Newkleo LLC Trenton, United States

Review and enter client information, and other relevant data into the database system accurately and efficiently. · - Maintain confidentiality and security of sensitive client information. · - Verify data for accuracy and completeness, making corrections as needed. · - Maintain p ...
Program Support Specialist

1 week ago

Codinix Technologies Inc. Trenton, United States

Equipment to be used by the temporary staffing professional(s): Laptop · Computer software to be used: Microsoft Teams, Excel, Word, PowerPoint, Outlook, · GPMS, DocuSign, AOSOS, etc. · Interview Mode: Microsoft Teams · Knowledge, skills, education, and/or experience: Minimum of ...
Program Support Specialist

5 days ago

Rutgers University New Brunswick, United States

**Position Details**: · - Position Information**Recruitment/Posting Title** · - Program Support Specialist**Job Category** · - Staff & Executive - Project/Program Management/Planning**Department** · - RWJ-CARE-PCC**Overview** · - New Jersey's academic health center, Rutgers Biome ...
Recovery Support Specialist

5 hours ago

Civiq Health Llc Levittown, United States

**Position Summary** · - Supervise clients in Phase 2 at STR · - Ensure clients abide by program schedule and clinical requirements · - Ensure the health and safety of all clients · - Coordinate and support psycho-educational groups in nighttime IOP · - Ensure the cleanliness and ...
Personal Support Specialist

6 days ago

Bridges Home Services/Spectrum Generations Brunswick, United States

Our statewide Personal Support Services (PSS) help people stay in their homes and communities by providing individualized solutions for families caring for loved ones and for older adults who need extra help with daily activities. As a PSS at Bridges Home Services, you will be pr ...
Ground Support Specialist

2 days ago

RotorBlade, LLC - 330 Willow Grove, United States

**Job Title: Ground Support Specialist**: · The Planner/Spotter will conduct a comprehensive assessment of the right-of way prior to aerial saw operations. The planning and flagging phase must start before sawing operations begin. Additionally, the planning and flagging process m ...
System Support Specialist

1 week ago

Dow Jones Princeton, United States

Provide technical expertise related to SSO, SAML and other proprietary and non-proprietary protocols used by Dow Jones during pre-sales activities and client prospect meetings. Work closely with Sales to migrate PIB customers off of legacy authentica Support Specialist, Customer ...