- Minimum of 1 year of hands-on support in a NOC, SOC, or Service Desk environment.
- Network+ or Security+ preferred.
- Working night and weekend shifts
- Understanding, resolving, and escalating a wide variety of support tickets
- Critical thinking skills, specifically of security principles and real-life application of those principles
- Resets
- Phishing emails, scams, etc.
- Understanding of Hardware, software, and network support
- PCs
- Hardware components & Software
- Machines and Programs
- Mentality
- Working with tools such as: IPAM/DHCP, Nagios, SDP, and Slack
- Directory, Ticketing Systems
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Network Operations Center - Louisville, United States - Brooksource
Description
Job Title: NOC/SOC Analyst
Location : Louisville, KY (on-site downtown)
Shift: 3rd shift (6 pm to 6 am ET) 3 days a week
Our client is looking for an individual who is interested in growing their career in the cybersecurity field. The team is broken down by Tier I (3 individuals) and Tier II (3 individuals). Through this program you will work alongside your peers to resolve tickets ranging in complexity from password resets to threat remediation. This role will require a high attention to detail and ability to understand and apply practical security concepts.
Job Requirements: