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    Network Operations Center - Louisville, United States - Brooksource

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    Description

    Job Title: NOC/SOC Analyst

    The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.

    Location : Louisville, KY (on-site downtown)

    Shift: 3rd shift (6 pm to 6 am ET) 3 days a week

    Our client is looking for an individual who is interested in growing their career in the cybersecurity field. The team is broken down by Tier I (3 individuals) and Tier II (3 individuals). Through this program you will work alongside your peers to resolve tickets ranging in complexity from password resets to threat remediation. This role will require a high attention to detail and ability to understand and apply practical security concepts.

    Job Requirements:

    • Minimum of 1 year of hands-on support in a NOC, SOC, or Service Desk environment.
    • Network+ or Security+ preferred.
    • Working night and weekend shifts
    • Understanding, resolving, and escalating a wide variety of support tickets
    • Critical thinking skills, specifically of security principles and real-life application of those principles
    • Resets
    • Phishing emails, scams, etc.
    • Understanding of Hardware, software, and network support
    • PC's
    • Hardware components & Software
    • Machines and Programs
    • Mentality
    • Working with tools such as: IPAM/DHCP, Nagios, SDP, and Slack
    • Directory, Ticketing Systems


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