- Act in a supervisory capacity. Conduct staff meetings; delegate responsibilities and accountabilities to assure a smooth running center; follow-up on all expectations of staff, give positive reinforcement, recognize and reward staff when warranted, identify and take corrective action in the event of sub-standard performance.
- Initiate and direct service and sales activities. Participating in setting and communicating center service and sales goals, and lead in achieving same; develop service and sales strategies and implement into daily actions; track and assess results; conduct weekly sales meetings; daily briefing/debriefing; ensure that MSR staff maintain an active member follow-up program.
- Participate in training and development. Responsible for center training programs, product knowledge, service and sales techniques and center audit and security procedures; communicate and train promotional programs, to include employee briefings, videos, and marketing materials; review and monitor training progress and development for all staff members; develop and maintain personal and professional skills through internal / external training programs.
- Facilitate monthly coaching and conduct development activities for staff career path.
- Perform operational duties. Conduct staff meetings on operational and regulatory matters, assuring compliance with credit union policies and procedures, as well as financial regulation compliance to include BSA (Bank Secrecy Act) and CFPB (Consumer Financial Protection Bureau; also ensuring regulatory BVS assignments are completed by center staff; accountable for controllable center budget items; maintain FTE allotments; conduct surprise teller and vault cash counts; insure SCCM compliance; perform center audits.
- Develop and maintain positive member and staff relationships. Establish Weekly productivity plans for center.
- Provide consultative member service. Conduct member profiling methodology to determine needs. Provide product and service information; explain features and benefits; resolve errors and member complaints.
- Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.
- Bachelor's Degree in Business, Finance, Accounting, or related field of study.
- 3+ years' in financial services or retail delivery to include:
- 2+ years' management of staff or team leadership.
- Bachelor's Degree in Business, Finance, Accounting, or related field of study.
- 5+ years' in financial services or retail delivery to include:
- 3+ years' management of staff or team leadership
- Leadership Skills.
- Professional interpersonal relationship skills.
- Knowledge of Credit Union Policies, Procedures, and Audit requirements.
- Ability to think Analytically.
- Ability to effectively communication
- Ability to function in and create a team environment.
- Ability to organize, supervise, and delegate effectively.
- Ability to motivate self and others.
- Ability to manage numerous tasks simultaneously.
- Ability to manage time effectively.
- Strong sales and sales management ability.
- (preferred) Experience using Jack Henry Symitar/Episys.
- None
- Standing - Occasionally
- Walking - Occasionally
- Sitting - Frequently
- Lifting - Rarely (40 Lbs)
- Carrying - Rarely
- Pushing - Rarely
- Pulling - Rarely
- Balancing - Rarely
- Stooping - Rarely
- Kneeling - Rarely
- Crouching - Rarely
- Crawling - Rarely
- Reaching - Occasionally
- Handling - Occasionally
- Grasping - Occasionally
- Feeling - Occasionally
- Talking - Frequently
- Hearing - Frequently
- Repetitive Motions - Frequently
- Eye/Hand/Foot Coordination - Occasionally
- Noises louder than normal speaking volume - Occasionally
- Temperature Changes - Rarely
- Atmospheric Conditions - Rarely
-
Senior Project Manager Industrialization
2 weeks ago
NovaWorks Stonegate, CO, United States FreelanceYour Responsibilities · - You turn the technological potential of green hydrogen and sustainable fuels into a commercial reality in an exciting future market · - You lead industrialization projects in the field of our electrolysis stacks from initiation to SOP/PPAP and coordinate ...
-
Titan Industries Dove Valley, United StatesWelcome to ECE at Dove Valley. As experts in complex and sustainable real estate, we create shopping, working, and living environments at the forefront of the times. With 3,100 employees, we are active in 12 countries and manage properties worth 31 billion euros. · APCT1_EN · ...
-
Senior Tax Accounting Manager
1 week ago
DISH Englewood, United States Full timeCompany Summary · DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and n ...
-
Senior Strategic Sourcing Manager
1 week ago
DISH Englewood, United States Full timeCompany Summary · DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and n ...
-
Service Center Manager or Senior
2 weeks ago
Ent Credit Union Parker, United StatesCompany DescriptionEnt Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we serve ...
-
Senior Manager Of Consumer Lending
4 days ago
TEKsystems Parker, CO, United StatesTOP JOB RESPONSIBILITIES: · • Evaluate daily and monthly reporting and analytics, recognizing trends, opportunities, · and implementing strategies for improved performance. · • Provide training, coaching, mentorship, and development to direct and indirect reports. · • Drive succe ...
-
Senior Manager of Materials and Planning
1 week ago
Aurora Technologies Roxborough Park, United StatesBaxter Medical Systems enables top performance in procedures and connectivity in all areas of care. From emergency care to surgical care, intensive care, and medical emergency care, our solutions provide real-time insights and help nursing teams achieve excellent results. In orde ...
-
DISH Littleton, United States Full timeCompany Summary · DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and n ...
-
Aurora Ventures North Adams, United States"Our Programme Managers in North Adams are always focused on the bigger picture. At Amazon, every position offers the opportunity to influence business decisions and shape the future. As a Senior Programme Manager, your mission is to pioneer new ways of thinking, designing, and d ...
-
Skyline Solutions Centennial, United StatesYou have a goal, we have the ways · The Amadeus Fire AG brings together specialized professionals and executives from the fields of tax, accounting, and controlling with national and international companies as a specialized personnel service provider every day. We have been the ...
-
Senior Manager
3 weeks ago
Orica Centennial, United States Full timeAbout Orica · At Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasti ...
-
Senior Project Manager Accounting SAP
4 days ago
BMW Group Denver, United StatesMit Leidenschaft fängt bei BMW alles an. Sie macht aus einem Beruf eine Berufung. Sie treibt uns an, Mobilität immer wieder neu zu erfinden und innovative Ideen auf die Straße zu bringen. Begeisterung für das gemeinsame Projekt macht aus einem Team eine feste Einheit, in der jede ...
-
Senior Sourcing Manager
1 week ago
Bio-Techne Centennial, United StatesBy joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide. · Salar ...
-
Project Manager/Senior Project Manager
2 weeks ago
Electrical Consultants Centennial, United StatesElectrical Consultants, Inc. (ECI), a leading power engineering consultant firm, is seeking a motivated individual to join our Denver, CO office (physically located in Centennial, CO) as a Project manager or Senior Project Manager. The successful candidate will be responsible for ...
-
Project Manager/Senior Project Manager
4 days ago
Electrical Consultants Centennial, United StatesElectrical Consultants, Inc. (ECI), a leading power engineering consultant firm, is seeking a motivated individual to join our Denver, CO office (physically located in Centennial, CO) as a Project manager or Senior Project Manager. The successful candidate will be responsible for ...
-
Senior Sales Strategy Manager
1 week ago
Comcast Centennial, United StatesComcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wi ...
-
Senior Project Manager
2 days ago
Spartan Engineering, Inc. Lakewood, United StatesThe Senior Project Manager should possess the skills, experience, and knowledge to support the Engineering & Business Development teams. This critical position reports directly to the Manager of Projects however will work directly with Senior Management, engineering & design posi ...
-
senior project manager
1 day ago
Ecological Resource Consultants Inc Lakewood, United StatesSENIOR PROJECT MANAGER · Ecological Resource Consultants (ERC), a leading provider of water resource engineering and environmental science services, is currently accepting applications from qualified candidates senior project manager for a full-time position at our Lakewood, Col ...
-
Senior Project Manager
1 week ago
Tyler Technologies Lakewood, United StatesThe Senior Project Manager (PM) will plan and manage complex software andnon-software projects using a balance of agility and predictability in afast-paced technological environment. This includes establishing project goalsand objectives, identifying and scheduling resources, dev ...
-
Senior Manager
2 weeks ago
Nakupuna Companies Denver, CO, United StatesOverview Na Ali'i is looking for a Senior Manager - Environmental Programs to serve as the practice lead or have a deep understanding of most or all of Nakupuna Companies environmental service areas including Investigation and Remediation, UXO/MMRP, Environmental Compliance and E ...
Service Center Manager or Senior - Parker, United States - Ent Credit Union
Description
Company DescriptionEnt Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we serve, better than they were yesterday. We're a not-for-profit that puts people above profits and actively invests in our community. Our rapidly growing team is expanding our reach to serve more people throughout Colorado. To spread our mission far and wide, we need people like you. If you're interested in a paycheck with a purpose, apply with us today. Our people make the difference, and we truly believe you are our greatest asset.
Job Description
Ent Credit Union is Colorado's premier financial institution and is currently expanding service offerings across the state. We are seeking quality financial service professionals to lead our service centers. Service Center Managers are responsible for delivering a unique and personal experience to our member-owners that is centered around meeting all of their financial needs. As a leader, you will coach, mentor and develop employees to support a high level of engagement and growth opportunities. You will direct all aspects of center operations, hire and train staff as necessary, manage risk, drive consultative sales interactions, ensure regulatory compliance, and facilitate activities that align with the strategic direction of the credit union.
Essential Functions
Minimum Formal Qualifications:
Service Center Manager:
Technical or Specialized Knowledge/Skills:
The pay range for the following positions:
Service Center Manager:
$69,222.40 to $90,875.20 per Year (S15)
Service Center Manager Senior:
$82, $107,785.60 per year (S-16)
Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, and internal pay equity.
This position is eligible for a monthly incentive plan.
We anticipate this position to close on 4/26/2024. Please submit your application at your earliest convenience to be considered.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Benefits Summary Sheet
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
Videos To Watch