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    Desktop Support Technician - Groton, United States - Sunrise Systems

    Sunrise Systems
    Sunrise Systems Groton, United States

    6 days ago

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    Description
    Job Title: Desktop Support Technician

    Job ID:

    Contract duration: 10 months.

    Job Location: Groton/New London, CT 06340

    Position Type: Hourly contract (W2 only)

    Note: This 100% onsite position.

    Job Description:
    • 1-3-year computer support experience with basic hardware and software skills.
    • Experience in installing, diagnosing, maintaining and servicing computer-related products.
    • Experience with desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.
    • Experience with Computer hardware set up, basic hardware and software troubleshooting stills.
    • Provides support for software, hardware and networking support for desktops, laptops and servers.
    • Provides maintenance and support on legacy products.
    • Supports Core, server products.
    • Test and certifies PCs, networks, servers and client approved applications.
    • Provide follow-up on problems or escalation.
    • Maintain a high degree of professionalism in actions, demeanor and dress.
    • Ensures customer satisfaction throughout the service delivery transaction.
    • Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system.
    Please find the contact details below -

    Liza Marcus

    Recruiter | Sunrise Systems

    Contact:

    Email:

    URL:

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