National Account Manager - La Vergne, United States - Ingram Content Group

Ingram Content Group La Vergne, United States

1 week ago

Description

Company DescriptionJob DescriptionIngram Content Group (ICG)is hiring for a National Account Manager to contribute to our Sales team in LaVergne, TN just outside Nashville.

This is not a remote position.
The National Account Manager is responsible for servicing national accounts and leading wholesale efforts with assigned accounts for IBG. The position will serve as liaison between Ingram and Ingram partners while promoting IBG services, reputation, competencies and capabilities. Responsible for maintaining favorable contacts with current and potential key accounts utilizing strong verbal and interpersonal communication skills. May attend trade shows and conferences and must be able to travel with limited restrictions.

Want to help get more books to more places in more ways?At Ingram, our teams are collaborative, innovative and are recognized as change agents, partnering with skilled professionals across the country to generate new, impactful ideas.

We are proactive, evolving and highly respected in our industry. We are flexible, have fun, and foster professionalism. Our focus on providing exceptional customer support differentiates us from competitors.

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways.

If you are seeking a developed and adaptable company, we can't wait to meet youRequired Qualifications:
Bachelor's degree or year for year experience3 years sales, book industry or related experience

Preferred Skills:
Book industry background is a plusStrategic Thinking skills

Key Responsibilities:

Form strong relationships at all pertinent levels of the account base and serve as primary contact/liaison between current customers and the organization to resolve questions regarding titles and services.

Research and resolve customer problems, recommend modifications based upon P&L/customer needs analysis as well as current or potential Ingram products or services.

Prospect for new trading opportunities or recommend strategies to increase business from existing accounts through collaboration with marketing, publishers and product.

Responsible for the overall maintenance of assigned accounts to include volumes, returns inventory selection, profitability, and/or net sales.
Analyzes customer needs and interests to identify, recommend, and expedite solutions to resolve customer problems and/or complaints. Enlists the support of other departments as needed.

Partner with current and prospective clients to determine if Ingram products/services are applicable and utilize market trends to develop new ideas and present to clients on the benefits of an Ingram relationship.

Assist in selecting titles for key account inventories and provide input from customers, sales analyses and industry trends. Provide information on accounts that can be used for future forecasting.

Travel to meet with assigned accounts to discuss business reviews, sales and/or returns levels, programs, services, problems or other issues.

Travel could also include trips within the assigned area to better understand the opportunities associated with assigned account. Represent Ingram Book Group at trade shows and other related conferences.

Prepare a monthly report to interpret account activity to management outlining sales/returns trends, relationship and service issues, account activities, competitive threats and general market concerns.

QualificationsAdditional InformationPerks/Benefits:

A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.15 vacation days & 12 sick days accrued annually and 3 personal days401K match, Life and AD&D, Employee Assistance programs, Group Legal, & moreWellness program with access to onsite gym and basketball court for associatesAvid reader? Numerous opportunities to engage with books and authorsFree card registration at the Nashville Public LibraryDiscounted offers to self-publish with IngramSparkEncouraged continued education with our tuition reimbursement programFinancial and in-kind opportunities to engage with non-profits in your communityCompany match program for United Way donationsVolunteer opportunities and in-kind drives for non-profits throughout the yearTake breaks or brainstorm in our game room with ping pong & foosballCasual Dress CodeThe world is reading, and Ingram Content Group ("Ingram") connects people with content in all forms.

Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity.

With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning.

Ingram Content Group is a part of Ingram Industries Inc.

and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd.

and Ingram Content Group Australia Pty Ltd. Ingram Content Group LLC is an affirmative action/equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

EEO/AA Employer/Vet/DisabledWe participate in EVerify.
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