Expert Delivery Consultant - Boston, United States - Ensono

Description

Expert Delivery ConsultantRemote - United StatesJR009996

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose:

HONESTY, RELIABILITY, COLLABORATION, CURIOSITY, PASSION

About the role and what youll be doing:

Ensonos Delivery Consultants are seasoned technologists focused on pushing forward technical innovation and transformation within the solution sets we provide. They work closely with our clients to understand their business drivers and objectives. Through collaboration with internal technologists, Delivery Consultants create solutions that drive value for our clients. They also provide client and industry feedback to Ensonos internal teams, which allows Ensono to adjust our product and technology roadmaps. Finally, they are the lead architects delivering complex projects and programs for our clients.

The Delivery Consultant works alongside Sales, Consulting, and supporting organizations for our clients. They work with the clients business and technical teams to create reference architecture frameworks and templates. They lead the effort to execute multi-year transformation initiatives. To that end, Expert Delivery Consultants must be effective at fostering executive-level relationships with an emphasis on client satisfaction. Throughout the engagement process, from discovery to solution implementation, the Expert Delivery Consultant must work with, and at times, lead multi-disciplinary teams. Ultimately, they remain the owner of the overall technical solution.

Responsibilities include:

Support strategic programs as the Lead Delivery Consultant for all initiatives.

Collaborate with counterparts in the Sales, Consulting and Delivery organizations to create Pursuit, Solution, Sales, and Delivery strategies for Enterprise clients.

Conduct discovery, assessment, and solution development workshops (often in collaboration with resources from consulting, operations, and product teams) to craft winning solutions.

Develop and document solutions that meet clients (technical and business) requirements and allow them to adapt to changing industry needs with a focus on transformation and re-platform efforts.

Conduct solution development sessions and present technical solutions and business cases to a wide variety of audience

Gain executive buy in for complex solutions by engaging in executive and senior-level technology discussions

Work with finance and pricing teams to create simple pricing to complex multi-year financial models.

Gain clients confidence as a trusted advisor by offering consultation and recommendations drawn from insights, technology know-how and past experiences.

Align and partner with Product Management to help drive appropriate product enhancements and changes to technology roadmap.

Aid in driving stability and innovation within the clients current and future state and create solutions based on client requirements and available product offerings.

Push for higher value/value added services and solutions to the customer in line with Ensonos offerings.

Partner with the PMO and Delivery organizations and lead complex projects from an Architecture perspective.

Help create delivery/migration plans, from high-level program frameworks to detailed project plans and cut-over runbooks.

Assist the team as the architecture lead through key migration milestones such as testing, cut-over, post-cut-over trouble-shooting and operational hand-off.

We want all new Associates to succeed in their roles at Ensono. Thats why weve outlined the job requirements below. To be considered for this role, its important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.

Required Qualifications

Bachelors degree in engineering, computer sciences or other technical disciplines.

12+ years of sales consulting, advisory, professional services, or related experience.

Major Industry accreditations/certifications.

Proven experience in managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high client satisfaction.

Well-versed in the hosting technology landscape including compute, storage, backup, network, security, DR, DevOps, and IT governance.

Complete understanding of the sales process for large and complex opportunities including ITO

Resourceful and confident in Crisis and Expectation management and confident under pressure

Has experience in technical documentation to capture solution components in a timely manner while ensuring an acceptable level of detail, data integrity, and accountability.

Ability to share knowledge and expertise among various organizations within the company and to facilitate teamwork among those organizations to better serve our clients.

Ability to work in a team environment and demonstrate strong problem-solving skills.

Proficient with common office applications such as MS Outlook, MS Excel, PowerPoint, and MS Visio

Excellent organizational, interpersonal, and communication skills (oral, written and presentation).

Preferred Qualifications

Masters degree and/or professional certifications

Experience working in managed service provider organizations.

Why Ensono?

Ensono is a place to make better happen for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.

We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on client site, you can choose to work from home or in our Ensono offices.

Unlimited Paid Days Off

Two health plan options through Blue Cross Blue Shield

401k with company match

Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts

Depending on location, ability to take advantage of fitness centers.

Wellness program

Flexible work schedule

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

Pay transparency nondiscrimination statement/posting OFCCPs pay transparency policy can be found onOFCCPs website ) .

If you need accommodation at any point during the application or interview process, please let your recruiter know or email [email protected] .

JR009996