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Warehouse Manager
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Warehouse Manager - Knoxville, United States - IDI Distributors
Description
** Warehouse Manager**
**Job Category****:** Distribution **Requisition Number****:** WAREH01333 Showing 1 location **Job Details**
**Description**
**IDI Distributors is Americas largest family owned and operated wholesale insulation distributor backed by over 40 years of proven success. With over 500 employees in 55 locations across the country IDI prides itself on providing best-in-class customer service to the residential and commercial construction industry.**
**Job Summary:**
The **DC Manager**is responsible to carry out warehouse operations that include but are not limited to safety and security, order fulfillment, customer deliveries, warehouse organization, inventory counts, equipment maintenance, and inside sales.
**Responsibilities/Duties:**
Ensure supplier orders are input regularly to reflect proper materials and quantities in conjunction with usages and business needs
Ensure adequate stock of materials are on hand at all times utilizing inventory planning systems
Work with branch sales teams to forecast future inventory material needs and changes
Purchases warehouse consumables such as pallets, boxes, shrink wrap, etc.
Maximize routing efforts by calling customers located within each route to generate sales and to utilize the truck to its best capacity
Perform inventories (cycle counting) as required per company policy to ensure accuracy of stock
Work with inventory management to resolve discrepancies
Provide excellent customer service for all customers up to and including assisting walk-in customers and refer them to a Sales Representative per customers needs
Have knowledge of IDIs product offerings and pricing in order to assist in sales efforts
Assist customer with picking and loading of purchased goods, ensuring accuracy against customer sales order
Represent company in customer-sensitive manner during all customer and supplier interactions at warehouse or customer/supplier sites
Collect payment per established credit terms and assist the credit department as needed
Have a working knowledge of all DOT rules and regulations governing the safe operation of company issued equipment
Experience in utilizing Electronic Log Data (ELD) per DOT requirements
Perform regular inspections of facilities and equipment to ensure safety compliance
Conduct thorough safety training as prescribed by company, OHSA, and DOT guidelines and maintain required safety certifications
Report any incidents as prescribed by company guidelines
Ensure proper warehouse organization and production flow
Ensure compliance in maintaining all warehouse equipment
Unload and receive stock replenishment materials into warehouse
Put away received goods according to company receiving policies
Note any damaged goods in the receiving process
Ensure clear and safe passage in all warehouse aisles and loading docks
Pull materials to fill orders via a pick ticket in an organized fashion
Perform multiple quality control checks to ensure accuracy of shipped goods
Keep good records of required employee documents such as drivers license and DOT medical cards ensure these documents are kept up-to-date
Ensure proper training of employees in all DOT/ OSHA regulations, document requirements, truck maintenance, warehouse processes, etc.
Supervise proper completion of driving log and truck inspections
Furnish disciplinary actions when needed
Approve timesheets and PTO requests as required
Complete reports as requested by Corporate
Keep good records of orders, customer conversations, employee forms, etc.
Covers for Branch Manager as needed
Other duties as beneficial to IDI
**Leadership Responsibilities:**
Attract, Engage, Lead, Coach, Develop and Retain talent for IDI
Develop, maintain and improve department goals, priorities and KPIs
Facilitate reward and recognition activities
Lead and manage a performance lead culture for direct reports
Role model IDI values and leadership behaviors
**Qualifications/Skills:**
Ability to create lasting relationships with customers
Demonstrate excellent verbal and written communication skills
Operate material handling equipment including a forklift, pallet jack, and shrink wrapper
Identify product numbers and alpha/numeric codes
Must meet the physical requirements of the position
Proficiency in basic computer skills including MS office and ERP systems (SAP, GP, Oracle)
Supervise, train and provide work direction to others
Adapt and react to changes promptly
Take initiative to encourage and suggest improvements in processes
**Education and/or Experience:**
High school diploma required, college degree preferred or equivalent education and experience
2 4+ years experience in warehouse leadership preferred
Forklift experience preferred
**Licensures and Other Requirements:**
Must meet all DOT, State and/or Legal requirements that pertain to this position
**Skills**
**Education**
**Experience**
