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    Developer Relations Engineer - Phoenix, United States - Canonical

    Canonical
    Canonical Phoenix, United States

    3 weeks ago

    Default job background
    Description
    As the publisher of Ubuntu we serve millions of developers, building for the cloud, IoT and data science. We aim to make open source easier and more reliable for innovators and enterprises.

    We have created a new Developer Relations team to engage directly with open source communities and developer-centric organisations.

    We hope both to communicate our vision and products for better open source development experiences, and also to have a better feedback loop from those audiences to shape our offerings and priorities.

    A Developer Relations Engineer is a technical expert, strategist and communicator with deep empathy for developers. This discipline combines practical engineering skills with firm diplomacy across organisational boundaries, in both directions.

    Like our audience, a Developer Relations Engineer is never satisfied with the status quo, and is driven by an insatiable curiosity to find better ways to get things done.

    They are problem-solvers and inventors, who understand people's needs and love the way that tools can be adapted to meet them.

    They stay current with tech trends and provide insights and guidance while fostering innovation.

    Location :
    we are building our initial DevRel team in Europe, Middle East, African and American time zones

    What your day will look like

    In a typical day, a developer relations engineer might:

    take part in team product meetings, at levels from strategy to day-by-day development progress, contributing insight and expertise
    maintain conversations with developer community members wherever they may be found - IRC, social media, product forums, meet-ups and more
    work with colleagues in other teams in the company, as part of efforts to help establish commonality and consistent approaches
    help solve specific technical problems that users or colleagues have identified
    contribute to technical documentation to ensure that developer users' needs are met there
    work on technical articles, presentations or workshops
    identify new opportunities and directions for improvement in the developer experience we provide
    present at conferences, meetups or technical events

    What we are looking for in you

    A strong candidate

    is a programmer or developer with a demonstrable passion for and engagement in open-source software
    has worked with real-world challenges developing and deploying software using Linux
    has practical hands-on experience of Linux software packaging (including Snaps, debs, charms, rocks, PIP, containers)
    understands current software packing issues and trends in the Linux ecosystem
    has been a contributor to open-source communities, software and documentation
    is an engaging, vivacious speaker and presenter
    can work effectively, tactfully, empathetically and confidently in contexts where different parties have different perspectives, needs and understanding
    builds trust, relationships and confidence
    is willing to travel globally twice a year for company events, as well as to upstream and partner events

    Additional Skills That You Might Also Bring

    previous experience in a developer advocacy or community role
    in-depth familiarity with Ubuntu and the Canonical ecosystem of products

    What we offer you

    We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

    Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004
    Personal learning and development budget of USD 2,000 per year
    Annual compensation review
    Recognition rewards
    Annual holiday leave
    Maternity and paternity leave
    Employee Assistance Programme
    Opportunity to travel to new locations to meet colleagues from your team and others
    Priority Pass for travel and travel upgrades for long haul company events

    About Canonical

    Canonical is a pioneering tech firm that is at the forefront of the global move to open source.

    As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis.

    We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.

    Canonical has been a remote-first company since its inception in 2004.

    Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

    Canonical provides a unique window into the world of 21st-century digital business.

    Canonical is an equal opportunity employer

    We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

    #J-18808-Ljbffr
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