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    referral coordinator - Tulsa, OK , USA, United States - Ardent Health Services

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    Description
    Overview

    Join our team as a day shift, full-time, Assesment & Referral Coordinator in Tulsa, OK.


    Fulfilling your purpose begins here:
    People First, Always.

    Here's how we take care of our people:

    • Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance program and more

    Your team is bigger than your department:

    • Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.
    • We believe healthcare is a team sport and every player has something to contribute. We show compassion, celebrate differences and treat one another with respect.
    Responsibilities


    • Responsible for processing internal, incoming, and external referrals for Ambulatory services, procedures, and medications.
    • Obtain prior authorizations, schedule patients, work inbound and outbound phone calls, and communicate with patients via online chat.
    • Ensures complete demographic, insurance information, and appropriate/pertaining clinical information is sent to referred specialists.
    • Contacts insurance companies to ensure prior approval requirements are met.
    • Presents necessary medical information such as history, diagnosis, and prognosis to insurance companies if deemed necessary to prove the medical necessity of services.
    • Reviews details and expectations about the referral with ordering providers and patients.
    • Requests new referrals to be ordered when applicable.
    • Identifies and utilizes community resources; establishes relationships with servicing providers and personnel.
    • Receive requests for prior authorization through the electronic health record (EHR) and/or via phone or fax and ensure that they are properly and closely monitored.
    • Serves as point of contact for patients and specialists for any questions or concerns.
    • Process referrals and submit medical records to insurance carriers to expedite prior authorization processes.
    • Manage correspondence with insurance companies, physicians, specialists, and patients as needed, including documenting in the EHR as appropriate.
    • Assist with medical necessity documentation to expedite approvals and ensure that appropriate follow-up is performed.
    • Review the accuracy and completeness of the information requested and ensure that all supporting documents are present.
    Qualifications



    Job Requirements:


    • High School Diploma or GED
    Preferred

    Job Requirements:


    • Desired: Certified Medical Assistant
    • Previous medical office experience
    • Two or more years of experience with Electronic Health Record (EHR)

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