Leasing Agent - Jersey City, United States - Urby

Urby Jersey City, United States

1 week ago

Description

Job Description

You are an internal expert of our product and an exemplary ambassador of the brand By connecting in a genuine way with all prospective residents, you provide thoughtful options and solutions to individual desires and needs. Using a people-first approach, you provide an engaging touring experience that exceeds service expectations and aligns with company brand standards.

Responsibilities

Establish trust by creating a connection with prospective residents – take time to understand their preferences and be sure to genuine excitement for them
Ensure all prospective residents feel at home from the moment they arrive by creating a warm, welcoming environment and addressing them by name
Guide tours with confidence and efficiency – provide insight into our lifestyle brand, resident events, and amenities
Maximize the use of our software systems, Salesforce and Entrata, to respond to new leads in a timely manner; convert leads to opportunities; execute and record all tasks and follow-up efforts; negotiate leasing terms, guide application process within appropriate time frames, and processes application requirements:
- Lease documents
- Screenings
- Credit checks
- Application fees and other chargers
Run daily reporting, such as availability, to ensure an accurate up-to-date status of all units; provide status reports on a weekly basis
Regularly conduct building and unit walkthroughs to ensure the upkeep of all spaces; provide any necessary feedback to the property management and maintenance departments
Consistently track monthly records of new leases for commission tracking
Review ILS sites and website for listing accuracy
Maintain awareness of local market conditions and trends, including but not limited to market data analysis, leasing rates, marketing strategy and leasing velocity
Work in collaboration with the property management team to ensure an exceptional and unrivaled customer experience overall for all prospects and residents; relay all feedback to ensure resident satisfaction is being maintained and/or improved

Attributes

Highly motivated, self-driven team player
Sales skills (e.g., asking open questions, understanding needs, overcoming objections, negotiating)
Attention to detail and time management skills
Clear, concise, organized, effective communication skills
Able to multitask in fast-paced environment
Suggested proficiency in CRM software: Salesforce + Entrata

Employee Benefits

Time away

Generous PTO policy + EOY rollover
10 paid company holidays
Paid parental leave

More than just your salary

401k + company match
Free parking + pre-tax commuter benefits
Monthly spot bonus programs
Employee referral incentive
Discounts at all in-house cafes

Health + Wellness

Gym + pool access at any of our Urby locations
80% employer sponsored Cigna medical, dental, vision plans
HSA + FSA with up to $2,500 company match
Mental health support available through Ginger

Culture

Social work environment with fast paced start-up energy
Company outings including a beach party day
Complimentary snacks and monthly team lunches
Casual but cool dress code

Growth + Development

Networking events
Exclusive trainings with inspirational industry experts
Cross-training programs
Tuition reimbursement

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