Jobs
>
Moline

    Experience Specialist - Moline, United States - UnityPoint Health

    UnityPoint Health
    UnityPoint Health Moline, United States

    3 weeks ago

    Default job background
    Description

    UnityPoint Health

    Experience Specialist/Receptionist

    Moline, IL

    ENT Clinic

    Monday-Friday 8:00AM-4:30PM (40 hours per week)

    Full-time + benefits

    As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering phones, processing co-payments and follow up appointments as needed. Customer service, empathy and compassion are the biggest assets in this position.

    • Greets patients and visitors and obtains accurate information and signatures for office records
    • Obtain signatures on all forms pertinent to the patient's current visit from the patient or family member who has authority to sign on behalf of the patient.
    • Photo-copy & scan insurance cards and driver's licenses.
    • Adhere to all confidentiality policies and procedures.
    • Answers telephone calls promptly and accurately. Takes telephone messages and directs calls in an appropriate and professional manner.
    • Retrieves, files photocopies or scans medical correspondence, reports and miscellaneous items, as requested.
    • Collects payments, issues receipts and reconciles daily accounts receivable activity to prepare for daily deposits.
    • Demonstrates initiatives to improve quality and customer service by striving to exceed customer expectations.
    • Integrates and demonstrates FOCUS values and Expectations for Personal and Service Excellence to guide professional behaviors, while adhering to the policies and procedures of UPH-DM. Balance team and individual responsibilities; be open and objective to other's views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
    • Open and / or closes the clinic following specific guidelines of the individual clinic.
    • Refer patients who need financial assistance with their clinic/hospital bills to a Financial Advocate.
    • Perform functions other than described due to extenuating circumstances.
    • Other duties as assigned.

    Education:

    • High School Degree or Vocational School Graduate

    Experience:

    • Previous medical office experience preferred
    • Strong customer service skills
    • Excellent computer skills and abilities
    • Ability to understand and apply guidelines, policies and procedures
    • Strong personable skills to interact with physicians, health care team members, patients and support systems
    • Effective communication skills
    • Proficient in Microsoft Office
    • Customer and patient focused
    • Medical terminology/background a plus

    Why UnityPoint Health?

    • Commitment to our Team – For the second consecutive year, we're proud to be recognized as a by Becker's Healthcare for our commitment to our team members.
    • Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
    • Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.
    • Diversity, Equity and Inclusion Commitment – We're committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
    • Development – We believe equipping you with support and is an essential part of delivering a remarkable employment experience.
    • Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

    Visit to hear more from our team members about why UnityPoint Health is a great place to work.

  • UnityPoint Health

    Experience Specialist

    2 weeks ago

    UnityPoint Health Moline, United States

    Overview: · **UnityPoint Health** · **Experience Specialist/Receptionist** · **Moline, IL** · **Family Medicine Clinic** · **40 hours/week** · **As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will ...

  • UnityPoint Health

    Experience Specialist

    3 weeks ago

    UnityPoint Health Geneseo, United States

    Overview: · **UnityPoint Health** · **Experience Specialist/Receptionist** · **Geneseo, IL** · **Family Medicine** · **Monday-Friday 7:15am-4:30pm (40 hours per week)** · **Full-time + benefits** · **As an Experience Specialist/Receptionist, you are the first person to greet pati ...

  • Best Buy

    Customer Experience Specialist

    16 hours ago

    Best Buy Davenport, United States

    **Customer Experience Specialist (Advisor) - Job Details** · **Customer Experience Specialist (Advisor)** · Share Job · **Overview** · Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) · ...

  • UnityPoint Health

    Experience Specialist/Receptionist

    1 week ago

    UnityPoint Health Rock Island, United States

    Overview: · UnityPoint Health · Experience Specialist/Receptionist · Rock Island, IL · Multi-Specialty Clinic · Monday-Friday 8AM-5PM (40 hours per week) · Full-time + benefits · As an Experience Specialist/Receptionist, you are the first person to greet patients as they w ...

  • ATI Physical Therapy

    Early Intervention Specialist I

    3 weeks ago

    ATI Physical Therapy East Moline, United States

    Overview: · **Title**:Injury Prevention Specialist · **Location**:East Moline, IL · **Status**:Full Time · **Hours**:M-F Third Shift; 8:30pm - 5:00am · **Competitive Salary | Work-Life Balance | Development Opportunities** · **Stronger Together**: · ATI is a multi-service healthc ...

  • Empeople Credit Union

    Marketing Manager, Content Strategy

    3 weeks ago

    Empeople Credit Union Moline, United States

    This critical leadership role is responsible for understanding Empeople's business goals, identifying how content can help Empeople achieve those goals, and working alongside their direct reports to bring the content strategy to life. The incumbent will develop a comprehensive co ...

  • UnityPoint Health

    Clinical Nurse

    3 weeks ago

    UnityPoint Health Moline, United States

    Overview: · UnityPoint Clinics · RN · Family Medicine SouthPark Pointe · Moline, IL · To provide high quality professional nursing care as a member of the health care team to the patient population served by the office. · **Why UnityPoint Health?** · - ** · Culture - **At UnityPo ...

  • Kone

    Business Services Agent

    3 weeks ago

    Kone Moline, United States

    Founded in 1910, _ · KONE · - is _a global leader that provides elevators, _escalators_ and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life a ...

  • DHL

    Import Coordinator

    2 weeks ago

    DHL Moline, United States

    **Job Title**:Import Coordinator · **Job Location**:Moline, IL · **Key Responsibilities**: · - Effectively support data gathering efforts required for the miscellaneous compliance projects. Utilize access rights to the major DGF Customer proprietary system in order to research pr ...

  • Matrix Ventures

    Educator (male/female/diverse) 30-35 hours per week

    1 week ago

    Matrix Ventures East Moline, United States

    JOIN OUR TEAM AT INCARE BY PIENING IN EAST MOLINE · Are you passionate about education and looking for a flexible career challenge? inCare by Piening offers you the perfect opportunity to use your pedagogical skills in various facilities in the Lübeck, Ostholstein, Segeberg, and ...

  • Spectrum Innovations

    Part-time household manager

    1 week ago

    Spectrum Innovations Moline, United States Part time

    Moline Housekeeper Part-Time (m/f/d) · Location: Frankenberg · Working Hours: Part-Time · 1,400 employees. 24 locations worldwide. Since our founding in 1972, we have been continuously growing. We are specialists in mobile space solutions in container construction. As a family-ow ...

  • Emerald Enterprises

    Specialist in Drawing Inspection

    1 week ago

    Emerald Enterprises Moline, IL, United States Freelance

    **Job ID**: 2426 · **Drawing Inspection Specialist**: · **Your Work Environment**: At Development & Engineering (D&E), you contribute to solving some of the most complex challenges in the semiconductor industry. You work on key components of the wafer table and contribute to the ...

  • Checkers

    Crew Member

    1 week ago

    Checkers East Moline, United States

    The Team Member delivers over the top guest experience while working in a variety of roles within the restaurant. Whether they are acting as the Grill Guru, the Fry Fanatic, or Guest Service Specialist, they are focused on hot, fresh, flavorful food, and creating happy guests. · ...

  • Pinnacle Wound Management

    Wound Care Nurse Practitioner

    4 days ago

    Pinnacle Wound Management Moline, United States

    Pinnacle Wound Management is currently seeking a Nurse Practitioner to join our network. Our partnered specialist visit the patient at the nursing home and develop comprehensive plan of care with the nursing staff. · Pinnacle Wound Management is one of the nation's fastest growin ...

  • BlueWave Solutions

    Assistant Doctor of Laboratory Medicine

    3 weeks ago

    BlueWave Solutions Bettendorf, United States

    Are you looking for a new professional development opportunity? Then we have an exciting challenge for you On behalf of our client, a laboratory medical practice in Mainz, we are currently seeking a Medical Assistant for Laboratory Medicine (m/f/d) to join their team as soon as p ...

  • Applebee's

    Carside

    2 weeks ago

    Applebee's Moline, United States

    Thrive Restaurant Group is a family-owned restaurant company that's been in business for over 50 years, and we're looking for the next member of our family. We are committed to making a difference in the lives of the people we serve and the communities in which we live. If you wa ...

  • The City of Bettendorf

    Community Engagement Specialist

    2 weeks ago

    The City of Bettendorf Bettendorf, United States

    Overview: · Working under the supervision and in collaboration with the Community Engagement Manager and Assistant City Administrator/Economic Development Director, the purpose of this position is to perform professional and skilled technical work in support of the Community Enga ...

  • ORA Orthopedics

    Patient Collection Specialist

    1 week ago

    ORA Orthopedics Bettendorf, United States

    **Title**: Patient Collection Specialist · **Employment Type**: Full Time · **Work Hours**: Monday through Friday, 8:00AM - 5:00PM · **City**: Bettendorf · **State**: Iowa · **We care about our employees We value and respect the talented and committed people that make up our prac ...

  • ORA Orthopedics

    Dme Specialist

    2 weeks ago

    ORA Orthopedics Bettendorf, United States

    **Title**: DME Specialist - Float · **Employment Type**: Full Time · **Work Hours**: Monday through Friday, 8:00AM - 5:00PM · **City**: Metro Quad Cities · **State**: Illinois/Iowa · **We care about our employees We value and respect the talented and committed people that make up ...

  • ORA Orthopedics

    Medical Coder

    6 days ago

    ORA Orthopedics Bettendorf, United States

    **Title**: Medical Coder · **Employment Type**: Full Time · **Work Hours**: Monday through Friday, 8:00AM - 5:00PM · **City**: Bettendorf · **State**: Iowa · **We care about our employees We value and respect the talented and committed people that make up our practice. Be a part ...