Business Development Center Representative - Strongsville, United States - Telsource

Telsource Strongsville, United States

2 weeks ago

Description

Business Development Center Representative- (BDC) Inside Sales

Are you outgoing, energetic, love working with people and want to start your career with an industry leading company in Information Technology? Acuative has an exciting opportunity for an Inside Business Development Representative (IBDR) to support our mid-market enterprise clients. Acuative is a global IT Managed Services provider that offers a great team environment with excellent benefits and much opportunity for growth and advancement.

In this role you will engage with clients, develop relationships, generate new revenue streams while ensuring a high retention rates for Acuatives clients. The IBMR will also manage account changes, quoting, client questions and ensuring customer satisfaction.

As an IBDR, your responsibilities will include:
Develop relationships with existing customers and look for opportunities to grow the business within those accounts

Manage calls/emails from existing clients related to current service
1. Answer billing questions
2. Handle escalations and work with appropriate teams for resolution
3. Follow up on escalations and make sure they are being handled by the proper department
4. Manage change of service and/or service upgrade requests
Pro-actively reach out to existing customers to check in/discuss upcoming renewals and projects
Ensure effective service delivery to accounts
Provide status and inquiry responses back to clients when requested
Keep up with timely communication both internal and external

Qualifications:

Positive attitude and friendly demeanor
Ambitious nature to succeed
Strong communication skills, both written and verbal
Great customer relationship skills
Experience with MS Office a plus

Call Center Representative

5 days ago

Insight Global Strongsville, United States

Title: Call Center Representative · Location: Strongsville, OH 44136 · Schedule: Monday - Friday (8-5 or flexible work schedule) · Start Date: June 17th · Contract: 8 weeks (with some possibility to hire) · Pay: $15-16 · Openings: 15+ (please refer your friens/colleagues) · Dress ...
Call Center Representative

1 week ago

Insight Global Strongsville, United States

Title: Call Center Representative · Location: Strongsville, OH 44136 · Schedule: Monday - Friday (8-5) one rotating shift of a week · Start Date: June 17th · Contract:8 WEEKS · Pay: $16 · Openings: 7 · Dress Code: Business casual - Friday dress-down days. · Must haves: · English ...
Call Center Representative

1 week ago

Insight Global Strongsville, United States

Answer calls, verify customer and where the loan will be transferred too. · fill the customer in on where their loan will be handled moving forward and offer up that transfer once completed. · Deescalate conversations that could become intense- handle pressure well. · We are a ...
Call Center Representative

1 week ago

Insight Global Strongsville, United States

Job Description · Job DescriptionTitle: Call Center Representative · Location: Strongsville, OH 44136 · Schedule: Monday - Friday (8-5 or flexible work schedule) · Start Date: June 17th · Contract: 8 weeks (with some possibility to hire) · Pay: $15-16 · Openings: 15+ (please refe ...
Call Center Representative

2 weeks ago

Insight Global Strongsville, United States

Job Description · Answer calls, verify customer and where the loan will be transferred too. · fill the customer in on where their loan will be handled moving forward and offer up that transfer once completed. · Deescalate conversations that could become intense- handle pressure w ...
Call Center Representative

1 week ago

Insight Global Strongsville, United States

Job Description · Job DescriptionTitle: Call Center Representative · Location: Strongsville, OH 44136 · Schedule: Monday - Friday (8-5 or flexible work schedule) · Start Date: June 17th · Contract: 8 weeks (with some possibility to hire) · Pay: $15-16 · Openings: 15+ (please refe ...
Call Center Representative

1 week ago

Insight Global Strongsville, United States

Job Description · Job DescriptionMust haves: · English speaking · Energetic and optimistic · Good typing skills · Able to work independently. · Ability to come onsite 5 days a week. · Positive and optimistic · Plusses: · Bilingual in Spanish and English · Customer service experie ...
Call Center Representative

1 week ago

Insight Global Strongsville, United States

Job Description · Job DescriptionMust haves: · English speaking · Energetic and optimistic · Good typing skills · Able to work independently. · Ability to come onsite 5 days a week. · Positive and optimistic · Plusses: · Bilingual in Spanish and English · Customer service experie ...
Business Development Center Representative

6 days ago

Telsource Strongsville, United States

Business Development Center Representative- (BDC) Inside Sales · Are you outgoing, energetic, love working with people and want to start your career with an industry leading company in Information Technology? Acuative has an exciting opportunity for an Inside Business Developmen ...
Business Development Center Representative

1 week ago

Acuative Corporation Strongsville, United States

Job Description · Job DescriptionBusiness Development Center Representative- (BDC) Inside SalesAre you outgoing, energetic, love working with people and want to start your career with an industry leading company in Information Technology? Acuative has an exciting opportunity for ...
Call Center Representative

6 days ago

American Automobile Association Independence, United States

Call Center Representative - Roadside Assistance - Remote · As a AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing distress on the roads. As part of a fast-paced 24/7 operation, you'll have the rewarding opportun ...
Call Center Representative

1 week ago

Bath Planet - BCI Acrylic, Inc. Cleveland, United States

Deliver scripted pitch to the homeowners. Adjust scripted pitch to meet the needs of specific homeowners. Handle homeowner's questions and objections. Obtain homeowner's information including names and addresses phone numbers etc. Receive appointment Call Center, Sales Representa ...
call center representative

1 week ago

Lorain County Health & Dentistry Lorain, United States

Position Title: Call Center Representative · Hours: Full-time, Monday - Friday, 8:30am - 5:00pm · PRIMARY PURPOSE · The Call Center Representative provides direct service to patients, providers, and other support staff. They are often the first and last person a patient interacts ...
Call Center Representative

1 week ago

Fleet Response Hudson, United States

*$500 Sign On BONUS for Fleet Response's Call Center* · Fleet Response's mission is to provide innovative and effective service to our clients and to maintain a high standard of professionalism and partnership in an environment that fosters opportunity, integrity, and excellence ...
Call Center Representative

1 week ago

WolfCreek Consulting Cleveland, United States

Company Description · Banking Industry · Job Description · Job description · We are seeking a Telephone Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues. ...
call center representative

1 week ago

Arhaus Boston Heights, OH, United States

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for gene ...
Call Center Representative

6 days ago

Fleet Response Hudson, United States

*$500 Sign On BONUS for Fleet Response's Call Center* · Fleet Response's mission is to provide innovative and effective service to our clients and to maintain a high standard of professionalism and partnership in an environment that fosters opportunity, integrity, and excellenc ...
Call Center Representative

1 week ago

Planned Parenthood of Greater Ohio Bedford, United States

Job Details · Level Entry Job Location Bedford Heights Call Center - BEDFORD HEIGHTS, OH Position Type Full Time Education Level Not Specified Salary Range $ $18.00 Hourly Travel Percentage Up to 25% Job Shift Any Job Category Customer Service Description · SUMMARY · Participat ...
Contact Center Representative

6 days ago

Leaf Home Hudson, United States

At Leaf Home people are at the heart of everything we do, and we've crafted a team of the very best to ensure we make a difference. We are the largest home services company in North America with four different business units with award-winning product offerings. Our Inside Sales ...
Call Center Representative

1 week ago

Fleet Response Hudson, United States

Job Description · Job Description*$500 Sign On BONUS for Fleet Response's Call Center* · Fleet Response's mission is to provide innovative and effective service to our clients and to maintain a high standard of professionalism and partnership in an environment that fosters oppor ...