- Maintains medical records and notes.
- Answers phone, triages call, takes messages and forwards to appropriate persons in EPIC.
- Maintains daily appointment schedule for visitors and patient office visits.
- Validates and verifies insurance.
- Facilitates in obtaining prior authorizations for referrals.
- Maintains and updates all insurance information for all patients.
- Schedules appointments gathering all required information.
- Receives electronic faxes and routes.
- New patient referral process.
- Sends letters to patients and families.
- Assists administrative /physician staff during peak times, vacations, and illnesses.
- Greets visitors and routes incoming mail.
- Facilitates referral to other services at SLCH & outside institutions.
- Maintains documentation of referrals generated by Late Effects Team screening protocol in Excel.
- Ability to type and use various software packages, set up spreadsheet/report formats and working knowledge of medical terminology.
- Effective verbal, written and interpersonal communication skills.
- Proven decision-making skills and ability to work independently.
- Working knowledge of general office equipment and computers (specifically Microsoft Office).
- High school diploma or equivalent high school certification.
- Two years of experience in a healthcare/medical-related office setting.
- Up to 22 days of vacation, 10 recognized holidays, and sick time.
- Competitive health insurance packages with priority appointments and lower copays/coinsurance.
- Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.
- WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
- Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more
- We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.
- WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
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Medical Secretary II - St. Louis, United States - Washington University
Description
Scheduled Hours40
Position Summary
Position performs secretarial duties scheduling patient appointments, completing registration and triaging patient incoming phone calls.
Job Description
Primary Duties & Responsibilities
G06-H
Salary Range
$ $26.27 / Hourly
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email or call the dedicated accommodation inquiry number at and leave a voicemail with the nature of your request.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement
Personal
EEO/AA Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Diversity Statement
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
