- Understanding clients' products to properly explain services and benefits to consumers and answer any questions so they get what they genuinely need
- Keeping a record of customer interactions, processed orders, and service schedules
- Taking initiative and demonstrating a "can-do" mindset, meeting challenges head-on no matter how difficult or stressful situations become
- Maintaining a positive and professional attitude and exemplifying trustworthiness and hospitality toward consumers and staff
- Managing a team of Junior Customer Service Representatives
- Minimum of a high school diploma
- At least one year in Customer Service Representative roles or hospitality positions such as retail or restaurant
- Ability to recognize, apply and explain your product or service knowledge
- Dedicate consistent learning and training to master the craft of hospitality to increase customer experience
- Be an effective problem solver
- Outgoing personality with a passion for helping others
- Passion for increasing in-person hospitality skill set to build better relationships
- Excellent communications skills
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Financial Services Representative
2 weeks ago
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Customer Service Representative
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Suburban Propane Bakersfield, United States Full time**Overview** We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Service Representative, you will serve as a main point of contact fo ...
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Patient Services Representative
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Motion Industries (MOT) Bakersfield, United States**SUMMARY**: · Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. · **JOB DUTIES**: · - Responds to basic customer inquires regarding products, provides quotes, and handles or ...
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Customer Service Representative
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Universal Healthcare MSO LLC Bakersfield, United States: · The Customer Service Representative is tasked with handling incoming calls from various stakeholders, including health plan members, employers, providers, and health plans, regarding inquiries related to benefits, authorizations, claim resolution, and eligibility. They are re ...
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Customer Service Representative
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American Dynamic Systems Bakersfield, United StatesAmerican Dynamic Systems has a great opportunity for students looking for excellent profit potential while developing resume-building skills. In this role you will enhance the following skills: · - Customer Relations · - Marketing and Sales · - Leadership · - Professional Communi ...
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Patient Service Representative
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RadNet Bakersfield, United StatesOverview: · Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are_ Radiology Forward_. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the ...
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Customer Service Representative
1 hour ago
The Bakersfield Californian Bakersfield, United StatesTHE BAKERSFIELD CALIFORNIAN is looking for a Customer Services Representative. The position is responsible for communicating with customers representing the best interests of The Bakersfield Californian. Provide quality customer service support to subscribers of The Bakersfield C ...
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Customer Service Representative
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Prime Sports Nutrition Bakersfield, United StatesCustomer Service Rep (CSR) · The responsibilities of the CSR include but are not limited to: · - Send abandoned checkouts · - Answer all DMs on socials · - Answer all messages on Emotive (app) · - Answer all text messages · - Answer the telephone and business cell phone · - Revis ...
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Member Services Representative I
2 weeks ago
Kern Health Systems Bakersfield, United StatesKHS reasonably expects to pay starting compensation for the position of Member Services Representative I the rate of $22.36 hourly. · Our Mission.. Kern Health Systems is dedicated to improving the health status of our members through an integrated managed health care delivery sy ...
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Insurance Customer Service Representative
2 weeks ago
NavSav Bakersfield, United States**Benefits**: · - Medical, Dental and Vision Insurance · - Supplemental Benefits · - Group Life Insurance · - Training · - Paid Time Off (starts accruing immediately) · - 401K + Up to 3% match · - Paid Holidays · **Responsibilities**: · - Establish and develop customer relationsh ...
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Patient Access Services Representative I
3 weeks ago
Kern County Hospital Authority Bakersfield, United States**Position**: Extra Help Patient Access Services Representative I - Ambulatory Registration - Shift · - Extra-help employment has a limited term (up to 9 months). · - Health Benefits coverage may be offered. · **Definition**: · Under supervision, performs patient access, registra ...
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Member Service Representative I
1 week ago
Altaone Federal Credit Union Bakersfield, United States**Role**: · Responsible for accurately processing financial transactions and being an effective source of information for customers: in lobby, drive-thru window or by telephone. Provides friendly, professional, confidential and effective assistance to customers and company associ ...
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Call Center Customer Service Representative
2 weeks ago
FBT TRANSPORT Bakersfield, United StatesJob Overview: · **WE ARE HIRING - NO EXPERIENCE NEEDED** · We are willing to train. These skills are a plus. · **Duties**: · - Answer incoming calls from customers promptly and professionally · - Provide information about about services · - Perform data entry to update customer r ...
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Patient Access Services Representative I/ii
2 weeks ago
Kern Medical Bakersfield, United States**Kern Medical** has been a community cornerstone since its founding in 1867. Today, we are an acute care teaching center with 222 beds, offering the only advanced trauma care between Fresno and Los Angeles. Kern Medical offers a range of primary, specialty, and multi-specialty s ...
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Customer Service Representative
3 weeks ago
SilverTech Lamont, United StatesCustomer Service Representative (m/f/d) in Field Sales The Ecclesia Group, with over 2,700 employees and an annual premium volume of 3 billion euros, is the largest German insurance broker for companies and institutions. In addition, the Ecclesia Group has its own companies in Eu ...
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Guest Services Representative
2 weeks ago
ASM Global Bakersfield, United StatesGuest Services StaffPosition Desciption: The Rabobank Arena, Theater and Convention Center Guest Services Representative is the initial interaction our guests have at our facilities, and as such must provide excellent customer service and exceed our guests' expectations. The Gues ...
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Customer Service Representative
1 week ago
Rojas Solutions Bakersfield, United StatesThe consumer comes first within the hospitality industry and that is no exception at Rojas Solutions. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community out ...
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Customer Service Representative
5 days ago
Circle K Stores, Inc. Bakersfield, United StatesStore : 5600 Auburn St, Bakersfield, California 93306 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, Customer Service Representative, Cus ...
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Customer Service Representative
1 week ago
Circle K Stores, Inc. Bakersfield, United StatesStore : 5634 Stine Rd, Bakersfield, California 93313 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, Customer Service Representative, Cust ...
Customer Service Representative - Bakersfield, United States - Rojas Solutions
Description
Job Description
Job DescriptionThe consumer comes first within the hospitality industry and that is no exception at Rojas Solutions. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers quickly, consulting on products with compassion, or resolving their issues with a smile, the Customer Service Representative's hospitality will be the difference between their encounter being just average or an exceptional one.
Like the hospitality industry, the primary purpose of the Customer Service Representative is to meet and exceed company sales goals in conjunction with cultivating a long-term relationship with our client's customers. As a Customer Service Representative, you will discover the value of personal interactions through hospitality providing customers with a customized yet professional experience.
The responsibilities and tasks of the Customer Service Representative consist of:
We want someone in the Customer Service Representative role whose qualifications include:
As an entry-level position, no matter your skill set or experience in the hospitality field, we will train you to become confident in providing the highest level of customer service possible. If you have a passion for helping others, you will fit in with our company culture. We have created a collaborative environment that encourages all Customer Service Representatives to feel that they are growing their personal skill set in communication, hospitality, routine, and confidence while advancing their careers in the process.
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