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    Account Director, Client Experience - San Francisco, United States - Weber Shandwick

    Weber Shandwick
    Weber Shandwick San Francisco, United States

    1 week ago

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    Description


    CLIENT AND WORKLeads accounts with multiple work streams and team members, as appropriate for size of account or officeLeads responsibilities for execution of multiple client programs, budgets, timelines and plansMobilizes diverse, integrated teams of specialists including media, digital and creative, and to deliver comprehensive client programming; supports and partners with team members to build and grow productive client relationshipsProactively supports and suggests improvements and new ideas to exceed client expectations by leveraging industry knowledge and experienceCompletes and presents quality work that exceeds client expectationsEstablishes interpersonal, lasting relationships with clients that transcend our scope of work LEADERSHIP AND TALENT MANAGEMENTMentors, coaches and develops direct reports to deliver high performance while supporting personal and professional development goalsParticipates in the hiring process, partnering with hiring managers to interview and to support onboardingCreates and supports an inclusive team environment and consistently displays behaviors that support integrationBuilds and leads productive relationships internally, with interagency teams, and a diverse array of agency colleaguesParticipates in trainings that would specifically enhance cultural competency and ability to lead, coach and develop diverse teamsActively participates in office or agency DEI initiatives to attract and retain diverse talent GROWTH AND BUSINESS DEVELOPMENTParticipates in new business development, organic business growth efforts and collaborates among practice areas in support of new business pitchesDevelops relationships with the client and deep understanding of their business in order to spot organic growth opportunities and engage the right agency offeringStrengthens ability to to identify organic growth opportunities in current client assignments Business AcumenManages programs and activities, allocating agency resources to match client budgets; Demonstrates financial acumen in the areas of budgeting, billing and staffingCollaborates with project management to support development of staff plans and new scopes of work and updates on scope managementBuilds understanding of agency offerings beyond own area of expertisThe Weber Shandwick Collective recognizes that your health and wellbeing are a priority.

    This is why we offer a full suite of benefits including:
    MedicalDentalVision401k (with employer match)

    Tuition ReimbursementJuice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soulMyDays - Flexible holiday schedules Short-Term Disability Paid Employee Family Leave Family Building Benefit[California/Washington] Salary range:
    $105,000 - $135,000Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's/applicant's background, pertinent experience, and qualifications.
    Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer.

    Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.#LI-JP1 We make our careers website accessible to any and all users.

    If you need an accommodation to participate in the application process, please contact us at This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website.

    Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
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