- Strong organizational skills.
- Presentation and Public Speaking Skills.
- Monitor department phone queue.
- Provide proven administrative office experience.
- Identify, research, and support accounts in multiple verticals of business.
- Ability to resolve customer escalations in a timely and efficient manner.
- Monitor Regional Sales Data for Quality Metrics and Controls.
- Ability to perform Quality Reviews and document results.
- Research, organize and resolve commission escalations for partner programs.
- Data entry as required for all internal systems and Office programs.
- Strong attention to detail, critical-thinking, and problem-solving skills.
- Work with partners such as DIRECTV, Frontier, Windstream and others in multiple aspects of business.
- Other duties as needed or assigned.
- High School Graduate or General Education Degree (GED)
- Two to four years related experience in a related role preferred.
- OR Three to five years related experience in an office setting.
- OR Three to five years experience with telecommunications industry sales and practices.
- Computer literate in a Microsoft Windows environment.
- Basic to intermediate level of experience using Microsoft Excel. Must have the ability to perform functions such as creating a spreadsheet, formatting a spreadsheet, using the formula bar, and calculating numbers.
- Basic understanding of Outlook including how to send, forward and reply to incoming e-mail and manage calendar functions.
- Basic understanding of navigation in Salesforce and Tableau.
- Primary language used to perform this job is English.
- Proficiency in any foreign language is a plus.
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Program Compliance Specialist - Little Rock, United States - PerfectVision
Description
Job Description
Job DescriptionPOSITION SUMMARY
The Compliance function falls within the Finance department of PerfectVision. This position will work within their assigned Region and oversee the following program controls: Risk Management, Compliance, Escalations, Sales Quality and Sales Data Integrity.
A qualified candidate for this position may not necessarily meet every requirement as listed in the Essential Functions area below.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential function and basic duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and basic duties.
Essential Functions Statement(s)
POSITION QUALIFICATIONS
Education
Experience
Computer Skills
Other Requirements
