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    Business Solutions Analyst II - Harrisburg, United States - Russell Tobin & Associates

    Russell Tobin & Associates
    Russell Tobin & Associates Harrisburg, United States

    3 weeks ago

    Default job background
    Upper Management / Consulting
    Description




    What are we looking for in our Business Solutions Analyst II?


    Title: Business Solution Analyst (CLM)

    Location: Remote (9-5 EST)

    Duration: 6+ months

    Pay Range : $40-50/hr. on W2 Depending on experience

    Job Duties:

    • Ideal candidate has CLM experience, whether Icertis or another CLM.

    Primary duties and responsibilities:

    • Establishes and maintains liaison relationship with business partners and IT organization in order to provide effective technical solutions.
    • Conducts data gathering and analysis to understand business strategy requirements.
    • Contributes to the business short-and long-term planning sessions and provides direction to ensure understanding of business goals and direction.
    • May provide direction for short-and long-term planning sessions and provides direction to ensure understanding of business goals and direction.
    • Provides input from a business and IT perspective.
    • Assesses client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advice on options.
    • Develops, writes, and communicates business requirements and functional specifications for the implementation of business solutions.
    • Analyzes customer's operations to understand their strengths and weaknesses to determine opportunities for improvements.
    • Assists in the business process redesign and documentation as needed for new technology.
    • May provide factual content to feasibility study for standard development projects and enhancements.
    • May provide assistance in business case development (i.e., research, data collection).
    • May develop user test cases and system integration testing and validates test results during testing.
    • May review and approve test plans and monitors testing process to ensure that business results are adequately tested with minimal risk.
    • May execute test cases.
    • May ensure test strategies involve appropriate integration and process components.
    • Investigates problems and develops recommendations for resolution.
    • Identifies need for technical assistance to help in problem resolution.
    • Keeps customers informed of problems, issues, and resolutions.
    • Analyzes performance metrics to ensure customer satisfaction.
    • Manages customers' expectations.
    • Ensures IT solutions meet customers' needs.
    • May meet regularly with team to gather work statuses.
    • May discuss work progress and obstacles.
    • Provides advice, guidance, encouragement and constructive feedback.
    • Ensures work, information, ideas, and technology flow freely across teams.
    • May generate appropriate communication, process and educational plans for mitigating the disruption of change.
    • May identify and remove obstacles to change.
    • Coaches and transfers knowledge to less experienced team members.

    Russell Tobin / Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life and disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

    #CB

    Rate/Salary: $40-50/hr. on W2 Depending on experience


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