- Ideal candidate has CLM experience, whether Icertis or another CLM.
- Establishes and maintains liaison relationship with business partners and IT organization in order to provide effective technical solutions.
- Conducts data gathering and analysis to understand business strategy requirements.
- Contributes to the business short-and long-term planning sessions and provides direction to ensure understanding of business goals and direction.
- May provide direction for short-and long-term planning sessions and provides direction to ensure understanding of business goals and direction.
- Provides input from a business and IT perspective.
- Assesses client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advice on options.
- Develops, writes, and communicates business requirements and functional specifications for the implementation of business solutions.
- Analyzes customer's operations to understand their strengths and weaknesses to determine opportunities for improvements.
- Assists in the business process redesign and documentation as needed for new technology.
- May provide factual content to feasibility study for standard development projects and enhancements.
- May provide assistance in business case development (i.e., research, data collection).
- May develop user test cases and system integration testing and validates test results during testing.
- May review and approve test plans and monitors testing process to ensure that business results are adequately tested with minimal risk.
- May execute test cases.
- May ensure test strategies involve appropriate integration and process components.
- Investigates problems and develops recommendations for resolution.
- Identifies need for technical assistance to help in problem resolution.
- Keeps customers informed of problems, issues, and resolutions.
- Analyzes performance metrics to ensure customer satisfaction.
- Manages customers' expectations.
- Ensures IT solutions meet customers' needs.
- May meet regularly with team to gather work statuses.
- May discuss work progress and obstacles.
- Provides advice, guidance, encouragement and constructive feedback.
- Ensures work, information, ideas, and technology flow freely across teams.
- May generate appropriate communication, process and educational plans for mitigating the disruption of change.
- May identify and remove obstacles to change.
- Coaches and transfers knowledge to less experienced team members.
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Business Solutions Analyst II - Harrisburg, United States - Russell Tobin & Associates
Description
What are we looking for in our Business Solutions Analyst II?
Title: Business Solution Analyst (CLM)
Location: Remote (9-5 EST)
Duration: 6+ months
Pay Range : $40-50/hr. on W2 Depending on experience
Job Duties:
Primary duties and responsibilities:
Russell Tobin / Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life and disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
#CB
Rate/Salary: $40-50/hr. on W2 Depending on experience