Business Analyst - Harrisburg, United States - Pennsylvania Higher Education Assistance Agency

Pennsylvania Higher Education Assistance Agency
Pennsylvania Higher Education Assistance Agency
Verified Company
Harrisburg, United States

3 weeks ago

Mark Lane

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Mark Lane

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Description
PHEAA is a nonprofit student aid organization that holds a mission of providing affordable access to higher education.

Give back tomorrow by joining us today


Salary:
Pay Grade 15


Shift:
Monday through Friday 8:00 AM - 5:00 PM


Location:
Harrisburg, PA. Hybrid work schedule


Department:
Enterprise Systems


Primary Duties and Responsibilities

Business Solutions Management
Support activities to develop and maintain strategic roadmaps aligned with PHEAA's strategies and objectives within resource and budget constraints.


Support the process of demand management, developing business cases and eliciting business requirements to identify and develop solutions that deliver on PHEAA's strategic roadmap.

May perform product support and administration as necessary.

Responsible for maintaining the team backlog of user stories, enabler stories, and defects.

Provide input during Program Increment Planning activities to assit with development team's story estimates and sequencing activities.

Responsible for ensuring proper user story to acceptance criteria traceability.

Participate in activities to derive accurate cost/business value for epics, features and user stories.

Responsible for obtaining consensus from business and technical staff for all user stories, acceptance criteria, and applicable test steps.

May be responsible for accepting user stories as done, assuring quality and fitness for use by intended customers.


Collaborates with technical staff to identify the scope of enabler work to assist with decision making and sequencing of critical technical infrastructure tasks.

Responsible for creation of team demo/showcase for business, product, and program stakeholders.

Responsible for cross team collaboration to manage shared feature/story development.

Actively participate in team retrospective activities.


Project Execution & Testing
Participate in Program Increment Planning Activities to assist with development team's story estimates and sequencing activities.

Leads decomposition of user stories and acceptance criteria into executable and traceable test steps.

Responsible for creation of test plan and timeline for assigned projects.

Leads testing execution for assigned sprints.

Responsible for tracking test execution details.

Responsible for identification of test data requirements, necessary to execute test steps.

Responsible for identification of test environment requirements, necessary for execution of test steps and applicable user demos.

Log defects uncovered during Functional Testing and participate in defect triage.

Contribute to SCRUM providing updates on testing and defect status.

Assist Automation Leads and Automation Analysts in identifying manual test cases that can be automated.

Collaborate with Automation Analysts to execute automated test scripts.


Other Duties and Responsibilities

  • Remain current on industry specific business developments, technologies and emerging trends.
  • Remain in compliance with applicable governance methodology.
  • Document business and system knowledge, continually sharing knowledge to develop additional Subject Matter Experts.
  • Comply with the Agency's enterprise security and privacy policies and departmental procedures.
  • May collaborate with business operational areas for development of documentation and/or training curriculum.
  • Other duties as assigned.

Essential Duties and Responsibilities

Physical Requirements and Work Environment
Flexible for occasional off-site travel required.


Required Skills:

Bachelor's degree and two to four plus years of experience in information technology or business analysis, or any relevant combination of training, skills, and/or experience.

Understanding of quality management and current testing trends and methodologies.

Experience with IT execution tools, including Confluence and JIRA.

Understanding of AQT including the ability to write and perform query execution.

Experience with capturing testing execution metrics and related test case documentation.

Demonstrated analytical, problem solving, critical thinking, organizational, and project management skills with the ability to focus attention on details.

Demonstrated ability to foster team collaboration and empowerment.

Ability to assess and identify dependencies and actions needed to successfully perform work through various teams.

Demonstrated ability to work collaboratively and with little supervision to resolve problems professionally and promptly.

Ability to think strategically and understand the key business problems PHEAA is trying to solve.

Know, understand, and articulate the business value and business cost of IT services.

Familiarity with SAFe and/or other Agile Software Development methodologies and tools.

Ability to shape business demand to deliver optimal value from available technical capabilities and resources.

Understand the Agency business model, business strategy, business
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