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    Host - Philadelphia, United States - Via Locusta

    Via Locusta
    Via Locusta Philadelphia, United States

    3 weeks ago

    Default job background
    Full time
    Description

    Ideal candidates pride themselves on going above and beyond guest expectations to provide an exceptional experience. Attention to detail and ability to read guests is an absolute must. Prior experience, specifically in fine dining, strongly preferred. If this sounds like you, we would love to meet you


    Essential Functions


    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    1. Responsible for greeting incoming and departing guests.
    2. Answers incoming calls to the restaurant and provides appropriate service.
    3. Manages the flow of guests into the dining and bar areas, provides accurate wait times to incoming guests, if appropriate.
    4. Demonstrates problem resolution with customer relations and escalates communication to Management as needed.
    5. Works as a team with other Hosts, Servers, Bartenders, and support staff to ensure Schulson Collective steps of service are met at all times.
    6. Creates memorable experience to build repeat business. Inform guests of other Schulson Collective restaurants.
    7. Performs other duties as assigned.

    Required Education and Experience


    1. Prior knowledge/use of Toast & Resy preferred.
    2. Minimum one (1) to two (2) years prior experience in client-facing role.
    3. Strengths must include multi-tasking, problem resolution, and customer relations.
    4. Must have excellent written and verbal communication skills.
    5. Must be a team player with a strong work ethic.
    6. Exceptional hospitality/guest relations.


    More detail about Via Locusta part of Schulson Collective, please visit
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